TallyGenicom 6600 Series, Maintenance Manual, Page: 113 / 474

General Symptom List
113
Jams
CLEAR PAPER JAM
message instead of LOAD
PAPER when printer is out of
paper 1. Power off the printer. Remove the paper path or pedestal
top cover. Remove the barrier shield (cabinet model) or
the barrier shield and paper guide (pedestal model).
Check that the paper detector switch assembly is securely
mounted in its bracket. Clean the paper detector switch if
necessary.
2. Check that connector P106/PMD is fully seated in
connector J106 on the controller board.
3. Load paper. Power on the printer. Replace the paper
detector switch assembly if either message appears.
4. Inspect the paper ironer. If the paper ironer has slipped up
into the print line, reposition the paper ironer.
5. Load paper. Power on the printer. Replace the controller
board if either message appears. Record the message
and return it with the defective board.
CLEAR PAPER JAM
message will not clear and
paper does not move 1. Remove the paper path or pedestal top cover. Make sure
connector P107/PAPR M is fully seated in connector J107
on the controller board.
2. Check the condition and tension of the paper feed timing
belt. Adjust the paper feed timing belt. Replace the belt if it
is damaged.
3. Check the dynamic paper tension.
4. Load paper. Power on the printer. Press FF and VIEW
several times and check that paper moves correctly in
both directions. Replace the paper feed motor if the
message appears or the paper moves erratically.
5. Power on the printer. Press FF and VIEW several times
and check that paper moves correctly in both directions.
Replace the controller board if the message appears or
the paper moves erratically. Record the message and
return it with the defective board.
Table 4. General Symptom List
Symptom Solution