2.3.2.2 Auto Attendant
The purpose of the Auto Attendant is to greet callers and instruct them as to which
number(s) they should press on their telephone keypad to reach a particular
extension, person, message, or department.
A total of 9 different Auto Attendants can be recorded with a combined total time of
25 minutes (shared with voicemail, but can be expanded on the TalkSwitch 48-LS
using TalkSwitch Memory cards). You do not have to use or record all 9 Auto
Attendants.
The Auto Attendants can be recorded from any Local Extension or remotely using
t o u c h t o n e c o m m a n d s .
Recording Auto Attendant messages u s i n g t o u c h t o n e c o m m a n d s :
Pick up any Local Extension or dial into TalkSwitch and at the Auto Attendant
enter command mode by pressing . If you have the Administrator password
enabled, you need to enter this password. Next, begin entering any of the
following touch tone commands (these instructions are also available by
pressing the 'Record Auto Attendant' button on the Auto Attendant tab. After
entering a command, you will need to press to confirm the entry before
entering another command or exiting command mode. To exit command
mode, press or hang up.
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