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Tainet WANpro 2000i, User Manual

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Tainet WANpro 2000i User Manual Download Page 71

 

 

Chapter 10 

Troubleshooting 

 
This chapter covers the potential problems you may run into and the possible remedies. After 
each problem description, some instructions are provided to help you to diagnose and to solve 
the problem. 
 
This chapter contains the following sections: 
 

10.1  Problems Starting Up the WANpro 
10.2  Problem with the IDSL Interface 
10.3  Problems with the LAN Interface 

 
 

61 

Summary of Contents for WANpro 2000i

Page 1: ...COMMUNICATION SYSTEM CORP Headquarters No 25 Alley 15 Lane 120 Sec 1 Nei Hu Rd Taipei 114 Taiwan TEL 886 2 26583000 FAX 886 2 26583232 Beijing Branch 3F A Building 113 Zhi Chun Lu HaiDian District Bei...

Page 2: ...INET is a registered trademark and WANpro 2000i is a trademark of Tainet Communication Corporation Other product names mentioned in this manual are used for identification purposes only and may be tra...

Page 3: ...e separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio...

Page 4: ...entatives HQ No 25 Alley 15 Lane 120 Sec 1 N e is H u Rd Taipei Taiwan R O C TEL 886 2 2658 3000 E mail sales tainet net FAX 886 2 2658 3232 URL http www tainet net Beijing Branch 3F A Building 113 Zh...

Page 5: ...lf duplex or full duplex mode depending on your Ethernet network Your WANpro 2000i is easy to install and to configure via front panel for simple function or full functions of WANpro configurable via...

Page 6: ...lt route and the option to not advertise routes Dynamic Host Configuration Protocol DHCP Server automatic assignments of IP address mask default gateway DNS server address and WINS server address to w...

Page 7: ...Port RS 232 DCE RJ 45 Asynchronous VT 100 or ANSI emulation Data rate 19200N 8 1 Front Panel Menu driven via 5 buttons 2x16 characters with back light LCD display LED Display LAN LINK Indicates link...

Page 8: ...x 180 x 262mm Height x Width x Depth Weight 0 9kg Power Requirements Internal power suppory AC voltage 90 265V Frequency 47 60Hz 10 Watt maximum Operating Environment Temperature 0 C to 50 C Humidity...

Page 9: ...ITOR VIA FRONT PANEL 8 3 1 Front Panel Structure 9 3 2 Front Panel LEDs Indicators 9 3 3 Rear Panel Structure 10 3 4 Front Panel Operation 10 3 4 1 Keypad and Cursor Control 10 3 4 2 LCD Menu Tree 11...

Page 10: ...Default Gateway 46 CHAPTER 7 NAT IP FILTER 47 7 1 NAT Setting 48 7 2 IP Filter Setting 52 CHAPTER 8 SNMP CONFIGURATION 53 8 1 About SNMP 54 8 2 Configuring SNMP 54 CHAPTER 9 SYSTEM MAINTENANCE 55 9 1...

Page 11: ...Chapter 1 Getting to know WANpro 2000i This Chapter describes the key features of the WANpro This chapter contains the following sections 1 1 Unpacking 1 2 Feature of the WANpro 2000i 1...

Page 12: ...might have TAINET Products Documentation Set CD The digital interface for WAN Optional Power cord RJ 45 cable For Console port adapter RS 232 DB25 RJ45 adapter For Console Port RJ 45 cable For IDSL in...

Page 13: ...DSL DSLAM Digital Subscriber Line Access Multiplexes providers making configuration as simple as possible for you Protocols Supported TCP IP Transmission Control Protocol Internet Protocol Point to Po...

Page 14: ...hapter 2 Application for the WANpro 2000i This chapter shows the typical applications of the WANpro 2000i This chapter contains the following sections 2 1 Internet Access 2 2 LAN to LAN 2 3 Redundant...

Page 15: ...Relay Think of it as the equivalent of a modem rack for IDSL WANpro 2000i Ethernet DSLAM ATM Switch Network Edge Router ISP Internet HUB IDSL CSU DSU CSU DSU Ethernet HUB For SOHO Small Office Home O...

Page 16: ...ranch Office LAN HUB WANpro 2000i Corporate LAN HUB NTU LTU Lease Line Usually WANpro 2000i act as NTU Network Terminal Unit when they are connected via a Frame Relay Network If it has connected direc...

Page 17: ...is always available for LAN user and LAN based Internet servers WANpro 2000i Ethernet DSLAM ATM Switch Network Edge Router ISP Internet HUB Modem ISDN T A Modem ISDN T A PSTN ISDN The Auto Backup func...

Page 18: ...WANpro and how to make the cable connections This chapter contains the following sections 3 1 Front Panel Structure 3 2 Front Panel LEDs Indicators 3 3 Rear Panel Structure 3 4 Front Panel Operation 3...

Page 19: ...N LINK LED indicates the LAN port is not ready or malfunction LAN TXD LAN port data transmits indicator LAN RXD LAN port data receives indicator IDSL LINK A steady on IDSL LINK LED indicates the IDSL...

Page 20: ...ER SW WAN Console LAN IDSL Figure 3 1B Rear Panel of the Tainet s WANpro 2000i 3 4 Front Panel Operation 3 4 1 Keypad and Cursor Control Keypad of the WANpro 2000i Cursor Control EXIT HOME ENTER EXIT...

Page 21: ...ting Table Monitor Device Control LM I type FR PPP Frame Relay Sync External Async 115200 Async 38400 Async 19200 Async 9600 Async 4800 Async 2400 Async 1200 No LMI ANSI T1 617 ITU T Q 933 FR Forum LM...

Page 22: ...This parameter identifies the IP address for local WAN or IDSL port when the protocol is selected PPP IP NetMask PPP The IP netmask for WAN and IDSL when protocol is selected PPP Remote IP PPP This p...

Page 23: ...er of transferred packets from WAN port WAN Rx Errors The number of packets that received from the WAN port with specific errors CRC error frame error missed packet unknown or unsupported protocol etc...

Page 24: ...s under LAN Setup WAN setup and IDSL setup Each sub menu contains the individual selectable items Some of the sub menu trees might be changed and come after later version User could download the updat...

Page 25: ...ting of the console port This chapter contains the following sections 4 1 Configuring the WANpro from a PC 4 2 Power on your WANpro 4 3 Navigation the TCS Interface 4 4 Change the System Password 4 5...

Page 26: ...oComm VersaTerm supplied separately You can use the terminal emulation to change settings for the type of device that is connected to the PC in this case a WANpro configure the software to the followi...

Page 27: ...ering Password The login screen appears prompting you to enter the password For the first login enter the default password root As you type the password the screen displays a for each character you ty...

Page 28: ...AB Use or to move cursor left and right or up and down press TAB to move cursor sequence Enter information Fill in or press SPACE BAR to toggle You need to fill in two types of fields The First requir...

Page 29: ...ext field left right ESC abort Step 1 Enter your new Console password up to 10 characters and press ENTER The cursor will now move down to Telnet selection Step 2 At Telnet selection press SPACE BAR t...

Page 30: ...ol Monitoring There are four categories in Main Menu Configuration This menu includes all configuration of IDSL WAN and LAN and some advance management The detail setting of this menu will be discusse...

Page 31: ...SNMP Agent DHCP Server System Function Fixed leases address map You can active the DHCP server and SNMP agent in this menu Interface Interface RIP Encapsulate LAN Data mode WAN IDSL Sync Async RIP En...

Page 32: ...2 16 1 0 255 255 0 0 10 0 0 2 1 3 0 0 0 0 0 0 0 0 0 0 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 0 0 5 0 0 0 0 0 0 0 0 0 0 0 0 0 6 0 0 0 0 0 0 0 0 0 0 0 0 0 7 0 0 0 0 0 0 0 0 0 0 0 0 0 8 0 0 0 0 0 0 0 0 0 0 0 0 0...

Page 33: ...outing Table ARP Table DHCP Table Statistics View System Function System Function DHCP Server disable SNMP Agent disable System Security Telnet enable Front Panel enable Traffic Security Which Port WA...

Page 34: ...tatus and Address In Status menu you can monitor the LINK status of the encapsulation to corresponding interface Address menu shows the IP address subnet mask and remote IP address of each interface p...

Page 35: ...RIP infinity Second character Source I The route is a direct connection R the route was established from RIP information S The route is a static route Mtr The metric represents the cost of transmissio...

Page 36: ...r the IP address which been dynamic and static leased also shows the corresponding MAC address and IP assigned lease time Statistics Monitoring TAINET WANpro 2000 Version 3 00 System Interface Routing...

Page 37: ...are two options under device control menu Warm Start This command will causes the system restart and reloads the parameter it also interpreter the WAN and IDSL connection Restore Default This command...

Page 38: ...f data Reply from 172 16 5 41 bytes 100 time 10ms Reply from 172 16 5 41 bytes 100 time 10ms Reply from 172 16 5 41 bytes 100 time 10ms Reply from 172 16 5 41 bytes 100 time 10ms Reply from 172 16 5 4...

Page 39: ...Npro with it PPP and Frame Relay connection This chapter contains the following sections 5 1 IDSL WAN Interface 5 2 Setting up the IDSL PPP link 5 3 Setting up the WAN PPP link 5 4 Frame Relay Setup 5...

Page 40: ...duplex over twisted pair 2 wire unconditioned lines and operates at data rates 64 kbps or 128 kbps The WAN port acts as DTE interface therefore it must collocate with CSU DSU or modem and it support...

Page 41: ...onnections o Configuration TAINET WANpro 2000i Version 3 00 System Interface Routing Table Security Interface Configuration Interface Name IDSL NTU Mode NT Encapsulate PPP RIP disable Status down Pres...

Page 42: ...Remote IP address 0 0 0 0 Encapsulate PPP Remote IP address 0 0 0 0 You should configure the IDSL NTU Network Terminal Unit in to the proper mode IDSL data rate should be the same at both site Test L...

Page 43: ...K LED on front panel can help you to diagnosis the WAN port PPP link is success connect and PPP protocol is up you can also check it from interface static at Monitoring menu to make sure the PPP link...

Page 44: ...0 0 Encapsulate PPP Remote IP address 0 0 0 0 Configure the Data mode to Sync Synchronous External clock the WANpro will follow the data rate from the DCE device such as Modem or CSU DSU The standard...

Page 45: ...raffic over a frame relay backbone It also describes a simple fragmentation procedure for carrying large frames over a frame relay network with a smaller MTU 5 4 2 DLCI The carrier gives you a specifi...

Page 46: ...1 255 255 255 0 0 0 0 0 3 0 10 0 0 1 255 255 255 0 0 0 0 0 4 0 10 0 0 1 255 255 255 0 0 0 0 0 5 0 10 0 0 1 255 255 255 0 0 0 0 0 6 0 10 0 0 1 255 255 255 0 0 0 0 0 7 0 10 0 0 1 255 255 255 0 0 0 0 0 8...

Page 47: ...ulation Frame Relay via IDSL Interface Frame Relay Switch Frame Relay Switch Frame Relay Network WANpro 2000i PC PC Frame Relay Switch Frame Relay Switch WANpro 2000i PC PC Manipulation Frame Relay vi...

Page 48: ...igure the LAN as well as the WAN of your WANpro for Internet access This chapter contains the following sections 6 1 Ethernet Setup 6 2 RIP Setup 6 3 DHCP Setup 6 4 Configuring Static Routes Default R...

Page 49: ...ace Configuration Encapsulate Interface Name LAN Encapsulate Ethernet Ethernet MAC 0090BB000022 Local IP Address 192 168 0 254 NetMask 255 255 255 0 Press 0 9 SPACE BS DEL TAB ENTER next field left ri...

Page 50: ...AINET WANpro 2000i Version 3 00 System Interface Routing Table Security Interface Configuration RIP Interface Name IDSL Mode Passive In Send_Version RIP 1 Recive_Version RIP 1 2 NT Default Route 0 En...

Page 51: ...re accepted RIP 2 Enable the version of RIP 2 upgrades that are accepted RIP 1 2 Enable the versions of RIP 1 and RIP 2 upgrades that are accepted Default Route Controls and sets the WANpro to adverti...

Page 52: ...IC Network Interface Card Ethernet Address MAC address t Configuration TAINET WANpro 2000i Version 3 00 System Interface Routing Table Security System Configuration DHCP Server Default Lease Time Secs...

Page 53: ...l Fixed Leases Address Map Assign the fixed IP to special clients or other server machines e g server for mail FTP telnet web etc that you may have to knowing their Ethernet address NOTICE There aren...

Page 54: ...d For instance the WANpro knows about network B in the following diagram through remote node Router 1 However the WANpro is unable to route a packet to network C because it doesn t know that there is...

Page 55: ...ing index list can number up to 20 Field Description Destination This parameter specifies the IP network address of the final destination Routing is always based on network number If you need to speci...

Page 56: ...non local packets The router will know what to do with it If the next router doesn t know the necessary route it sends the packet to its own default gateway and this process continues on until the des...

Page 57: ...hapter 7 NAT IP Filter This chapter shows you how NAT work with your WANpro and discusses the function of IP filter This chapter contains the following sections 7 1 NAT Setting 7 2 IP Filter Setting 4...

Page 58: ...rt List disable Press SPACE to select TAB ENTER next field left right ESC abort Figure 7 1 NAT Configuration Menu NAT described in RFC 3022 allows local IP addresses on the LAN to be converted into gl...

Page 59: ...ork appear as a single machine to the outside world The port number and protocol identify the service e g web service is on port 80 TCP and TFTP is on port 69 UDP The protocol supports in this feature...

Page 60: ...ice and the inside IP address of the server behind NAT Enter the protocol and port number in the field and the inside IP address of the server in the Proxy IP Proxy Port List Protocol Port Proxy IP 1...

Page 61: ...tion or server in your LAN Static NAT Network Address Translation Public IP Private IP 1 168 192 0 2 192 168 1 26 2 168 192 0 3 192 168 1 27 3 168 192 0 4 192 168 1 28 4 168 192 0 5 192 168 1 29 5 168...

Page 62: ...lt Deny You can choose the filter mode to Default Deny or Default Permit this option mode will match to the filter table For example if you have set the Incoming Filter to Default Deny then the corres...

Page 63: ...8 SNMP Configuration This chapter discusses SNMP Simple Network Management Protocol for network management and monitoring This chapter contains the following sections 8 1 About SNMP 8 2 Configuring S...

Page 64: ...figuration System System Function Configuration TAINET WANpro 2000i Version 3 00 System Interface Routing Table Security System Configuration SNMP Agent System Contact Keven Lin System Name WANpro 200...

Page 65: ...method that help you to maintain your WANpro This chapter contains the following sections 9 1 System Status 9 2 IDSL Local Loop Back 9 3 Firmware Upgrade 9 3 1 Upload Router Firmware Uploads from DOS...

Page 66: ...ack to diagnosis the loop characteristic and the device Configuration TAINET WANpro 2000i Version 3 00 System Interface Routing Table Security Interface Configuration NTU Mode Inte Interface Name IDSL...

Page 67: ...ve to make Ethernet device for PC running The Packet Drive is just like to creative a layer two communication Different brand of Ethernet card will have different Packet driver usually it will be atta...

Page 68: ...n your network on setup 2 SW Ver shows current version of the device Use Ethernet Address Product ID and SW Ver to filter the possibility if there is more then one target shows on the list table Targe...

Page 69: ...l driver Select the Protocols folder press add and select Have Disk to setup the driver from the correspond path the path should point to where the files stored Selected NDIS 3 0 Packet Driver v3 5 in...

Page 70: ...lling then the new firmware file and destination MAC address Usage download f file m mac file Specify the binary file for download mac Specify the target MAC address E g C download f c temp rm_f213 bi...

Page 71: ...the possible remedies After each problem description some instructions are provided to help you to diagnose and to solve the problem This chapter contains the following sections 10 1 Problems Starting...

Page 72: ...nitialization of the lease line PVC connection failed Ensure that the cable is conneted properly from the IDSL port to the wall jack The IDSL Link LED on the front panel of the WANpro should be on If...

Page 73: ...Chapter 11 Interface PinOut List This chapter contains the following sections 11 1 WAN Interface PinOut List 11 2 RS 232 adapter for Console Interface PinOut 11 3 IDSL Interface Pin Assignment 63...

Page 74: ...A 16 RXD B INPUT Request To Send DTE 4 4 4 OUTPUT Clear To Send DCE 5 5 5 INPUT Data Terminal Ready DTE 20 20 20 OUTPUT Carrier Detect DCE 8 8 8 INPUT Transmit Clock DCE 15 15 TXC A 12 TXC B 15 TXC A...

Page 75: ...65 11 3 IDSL Interface Pin Assignment 1 2 3 4 5 6 7 8 RJ 45 Signal Function 1 2 3 4 Tip Ring 5 Tip Ring 6 7 8...

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