Station Telephony Features
181
FlexSet-IP 280S User Guide
Transfer (Xfer)
Transfer (Xfer)
You can transfer both internal and external calls to other users within your system or outside it. Transfer routes a call you
received to an idle station. It can also link a call you held to other ports. When Auto transfer is defined at a station, dialing a
number will automatically transfer that number, thus initial use of
[Xfer]
or
XFER
is not necessary, although subsequent actions
do require pressing
[Xfer]
(as defined in this manual). This feature is typically utilized by attendants. Remaining procedures are
the same as for a regular transfer. A call can be screened or unscreened:
•
Screened Transfer (Consultation Transfer):
You may announce the call before transferring.
•
Unscreened Transfer (Direct transfer, Blind transfer, Unsupervised transfer or Cold transfer):
You may transfer
the call without a prior announcement or without notifying the recipient. When the destination is busy, hanging up will
cause the system to camp on (external call only) to the busy station.
Transferring an established call:
1. During a call, press
[Xfer]
or
XFER
.
2. Dial the third party destination number.
3. Choose one of the following options:
•
Wait for an answer to announce the call and disconnect (screened transfer).
You can now alternate between the two parties and speak privately with one while the other is put on hold
by choosing the relevant flashing Exclude Source/Destination soft keys.
• If
[Source]
is flashing, choose
[Source]
to speak privately with the first party.
• If
[Dest]
is flashing, choose
[Dest]
to speak privately with the second party.
• If neither
[Source]
nor
[Dest]
are flashing, choose either
[Source]
or
[Dest]
and then converse 3-way.
• If you are in 3-way and you wish to converse privately again with any party; choose either the
[Source]
or
[Dest]
and
the other party will again be put on hold.
• Press
[Xfer]
to release the destination (second) party and return to 2-way conversation with the source.
• Choose
[FrcRls]
to release all parties.
• Choose
[3-Way]
to establish a 3-way call.