SysKonnect SK-4590 Installation Manual Download Page 44

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Installation Instructions

SK-NET TR/PCI (+) (SK-459x)

Token Ring PCI NIC

Chapter 3. Using the
Diagnostics Program

be wrong - try [Datenrate]
Mbps

(

Configure menu) or use free MAU

Duplicate Node Address

MAC address (BIA) already used

use free

MAU

Request Initialization

Problem with an RPS (Ring Parameter
Server) that doesn't answer - if it doesn't
answer

use free

MAU

Remove Received

During the

Open Tests

the adapter

received a

Remove Adapter Frame

use

free

MAU

Unknown Error

use free

MAU

Summary of Contents for SK-4590

Page 1: ...275 Ettlingen BR Deutschland Tel 49 7243 502 100 Fax 49 7243 502 989 http www syskonnect de Token Ring PCI Network Interface Cards 1922 Zanker Road San Jose CA 95112 USA Tel 1 408 437 3800 Fax 1 408 437 3866 http www syskonnect de Installation Guide 55 00 070 000 ...

Page 2: ...ved We would like to receive comments on this publication Please address your comments to SysKonnect Information Development Siemensstraße 23 76275 Ettlingen Germany FAX 49 72 43 50 29 89 INTERNET mmauser skd de Trademarks Product names mentioned herein may be trademarks and or registered trademarks of their respective companies Warranty and Software License Contracts are included in this document...

Page 3: ...ion maintenance or reconfiguration work during an electrical storm the power cord of the computer must be connected to a properly wired and grounded earthed receptacle Any equipment attached to this product must also be properly wired and connected to grounded receptacles connect and disconnect cables as described in the following chart do not connect this product to a telephone line The electrica...

Page 4: ... In the UK by law the telephone line cable must be connected after the power cord please refer to the Safety Information above Attach power cord s to the outlet s Turn everything involved in the connection OFF First remove power cord s from outlet s Note In the UK by law the power cord must be disconnected after the telephone line cable please refer to the Safety Information above Remove signal ca...

Page 5: ...ICES 9 Product support 9 SysKonnect at CompuServe 10 Prerequisites 10 Login Procedure 10 Industry Standards Reflected in This Product 11 Safety Standards 11 Related Manuals 11 CHAPTER 1 GENERAL INFORMATION 12 Features 12 Hardware Requirements 13 The Adapter Kit 13 Handling Instructions 15 What You Need to Install the Adapter 16 ...

Page 6: ...ct the Cables 24 Step 4 Attach the Adapter to the Data Network 24 LEDs 27 Step 5 Restart and Configure the Computer 28 Step 6 Test the Adapter and Troubleshooting if Required 28 Step 7 Install Protocol Drivers and Remote Boot Option 29 Calling and Operating the README Viewer 29 CHAPTER 3 USING THE DIAGNOSTICS PROGRAM 34 Requirements 34 Using the Individual Program Parts 35 Select Board 38 Configur...

Page 7: ...X B SIGNAL ASSIGNMENT OF THE JACK 54 APPENDIX C ELECTROMAGNETIC COMPATIBLITY NOTICES 55 Federal Communications Commission FCC Statement 55 APPENDIX D LICENSE AND WARRANTY CONTRACTS 57 Great Britain and Ireland 57 Other European Countries 60 USA and Canada 63 U S Government Use 65 South and Central America Asia Australia New Zealand and Pacific Rim 67 ...

Page 8: ...g UTP STP Cables with RJ 45 Plugs 27 Figure 7 LEDs 27 Figure 8 README Viewer Copyright Message 30 Figure 9 README Viewer Selection Menu 31 Figure 10 README Viewer Latest News 32 Figure 11 Diagnostics Program Initial Window 36 Figure 12 Diagnostics Program Main Menu 37 Figure 13 Diagnostics Program Select Board Menu 38 Figure 14 Diagnostics Program Bring Up Test 40 Figure 15 Diagnostics Program Sen...

Page 9: ...may be used instead of the SK product program or service Evaluation and verification of operation in conjunction with other products except those expressly designated by SK are the user s responsibility PRODUCT SUPPORT The Americas Asia and Pacific Rim Europe Africa and all other countries Time Mon Fri 8 h 15 h Pacific Time Mon Thu 8 h 18 h Fri 8 h 15 30 h CET Tel Fax 1 408 437 3857 1 408 437 3866...

Page 10: ...CompuServe SysKonnect s information pool includes current news product information driver updates direct communication with our support engineers Prerequisites To access our service you need besides your computer a modem the communication software a license number CompuServe membership Login Procedure 1 Via modem dial your next CompuServe node 2 Type in GO SYSKONNECT You will directly reach the LA...

Page 11: ...mputers that are equipped with Safety Extra Low Voltage power packs Reference 2 10 1 in IEC950 RELATED MANUALS Other publications related to this adapter are The reference manual or installation instructions shipped with your computer referred to as reference manual below The electronic UPPS Manual UPPS Manual on diskette supplied in the adapter kit For assistance in obtaining other manuals contac...

Page 12: ...2 bit bus and the high data rate in particular high data throughput when processor utilization is low The advantages of this are especially apparent in video CAD DTP and multimedia applications In systems without busmaster capability programmed I O mode is also possible Thanks to the Plug and Play technology the adapter is particularly easy to install There are no DIP switches or jumpers that need...

Page 13: ...ccording to the busmaster principle The computer must be equipped with an Intel 80486 or PENTIUM or compatible microprocessor and at least one free PCI slot with busmaster capability When demands are not high the adapter can also be operated in programmed I O mode exception Novell Server driver THE ADAPTER KIT The adapter kit contains The adapter A paper envelope with Installation Diskette 1 READM...

Page 14: ...T TR PCI SK 459x Token Ring PCI NIC Chapter 1 General Information This manual If any item is missing or damaged please contact your authorized reseller SK NET TR PCI SK NET TR PCI Figure 1 Adapter Kit e g SK NET TR PCI or SK NET TR PCI ...

Page 15: ...n reduces any static electricity from the package and from your body Do not touch any exposed printed circuitry Do not place the adapter on the computer cover or a metal table Prevent other people from touching the adapter Limit your movement because your movement can cause a buildup of static electricity Always handle the adapter carefully If you put the adapter down after you have removed it fro...

Page 16: ...computer equipped with an Intel 80486 or PENTIUM or compatible processor and a free PCI slot with busmaster capability The computer manual The key to the computer cover if the cover is locked A suitable screwdriver The installation diskettes included in the adapter kit At least one of the following operating systems Operating System 2 OS 2 2 0 or a newer version MS Windows 3 0 3 1 or a newer versi...

Page 17: ...a newer version MS DOS 5 0 or compatible system or a newer version IBM LAN Server 3 0 or a newer version MS LAN Manager Client Windows NT 3 51 If you wish to use the mutiprotocol software UPPS The corresponding diskette plus documentation included in the adapter kit This manual In the Release Notes you will find last minute information on any changes made after the manual was printed ...

Page 18: ...the instructions relating to your operating system If necessary make the preparations specified for installing the adapter 2 Remove the adapter from the anti static bag Discharge the static electricity from your body by touching a protective grounding device or the metal cover of your computer Always hold the adapter by its edges and avoid touching any of the components or connectors 3 Switch off ...

Page 19: ...ter 2 Installing the Adapter 5 Replace the computer cover reconnect the power cord and plug it into the power outlet Connect the adapter to the network using the appropriate cable 6 Install the required protocol driver in accordance with the instructions in the README Viewer ...

Page 20: ...rn off the computer power switch in position OFF 2 Unplug the computer from the power outlet 3 When you disconnect electrical cables refer to the safety information provided at the beginning of this manual Continue with Step 2 STEP 2 INSTALL THE ADAPTER IN AN EXPANSION SLOT 1 Select a free expansion slot on the computer 2 Open the computer manual and find the chapter that describes how you install...

Page 21: ...ion Instructions 21 SK NET TR PCI SK 459x Token Ring PCI NIC Chapter 2 Installing the Adapter 3 Remove the covers from the expansion slots refer to your computer manual Figure 3 Unscrew the Expansion Slot Cover ...

Page 22: ...Token Ring PCI NIC Chapter 2 Installing the Adapter 4 Remove the adapter from the anti static bag When doing this refer to the Handling Instructions above 5 Install the adapter as described in the computer manual Figure 4 Remove the Expansion Slot Cover ...

Page 23: ... NIC Chapter 2 Installing the Adapter Note The adapter may have to be installed at an angle Ensure that the adapter fits the expansion slot connectors properly Press the adapter down vertically until it rests in place Continue with Step 3 Figure 5 Insert the Adapter ...

Page 24: ...nect the cables disconnected in Step 1 follow the instructions provided in the Safety Information section at the beginning of this manual Do not establish the connections to the data network Leave the computer switched off Continue with step 4 STEP 4 ATTACH THE ADAPTER TO THE DATA NETWORK Caution If both jacks are used simultaneously there is a risk that the adapter will be destroyed Ensure that o...

Page 25: ...eceptacle Any equipment attached to this product must also be properly wired and connected to grounded receptacles do not connect this product to a telephone line You require the following material A 150 Ohm Lobe cable IBM type 6 2 or 1 with Sub Min D9 plugs or A 100 Ohm Category 5 UTP SUTP STP 100Ohm or IBM type3 cable with RJ 45 plugs 1 Connect the RJ 45 or Sub Min D9 plug to the corresponding j...

Page 26: ... manual together with the computer manual so that you can refer to both when you have any questions in the future Computer MAU Note The adapter is only fully operational after the protocol drivers have been loaded It is preset for a data transfer rate of 16 Mbit s You can switch to 4 Mbit s during installation of the drivers See Step 7 and the README files Figure 6 Connecting UTP STP Cables with R...

Page 27: ...Ds After the drivers have been installed the adapter is ready to operate The operating status and functional integrity of the cabling are indicated by the status of the LEDs RING UP 4 16 Mbps Yellow LEDs Transfer rate 4 16 Meaning on off Adapter set to 4 Mbit s off on Adapter set to 16 Mbit s Figure 7 LEDs ...

Page 28: ...iguration should always take place via the PCI BIOS hardware detection The BIOS Setup provides further configuration options in case automatic configuration fails refer to your computer manual When the latter is the case the configuration you need to set up Interrupt IO Port should be ascertained on the basis of the tests described in Step 6 and chapter 3 STEP 6 TEST THE ADAPTER AND TROUBLESHOOTIN...

Page 29: ...o contain the software tools required to configure and activate the Remote Boot procedure for IPX or RPL for the SK NET TR PCI adapter In the main directory of installation diskette 1 you will find the README Viewer README EXE This enables you to see which operating systems are supported The README Viewer shows you the installation instructions for the driver and supports you in placing the adapte...

Page 30: ...ng the Adapter Start the README Viewer from the DOS command line for example A Readme The following message is displayed first Press the Enter key A selection menu containing a list of the operating systems and platforms supported is then displayed Figure 8 README Viewer Copyright Message ...

Page 31: ...I NIC Chapter 2 Installing the Adapter Use the and keys in the cursor keypad on the keyboard to highlight a topic or operating system and press the Enter key to select it The corresponding README file is displayed on the screen Figure 9 README Viewer Selection Menu ...

Page 32: ...x Token Ring PCI NIC Chapter 2 Installing the Adapter The README file installation instructions and information generally fill several pages Use the Page Page keys to scroll Press Esc to return to the selection menu Figure 10 README Viewer Latest News ...

Page 33: ...urn to the previous menu or Quit README Viewer Using the selection menu or Select the operating system topic Enter The README file installation instructions are displayed on the screen Displaying a README file installation instructions or Page Scroll down or Page Scroll up or Scroll sideways Esc key Return to the Selction menu ...

Page 34: ...ts with varying testing depth REQUIREMENTS The following requirements must be met to perform the tests The adapter must be correctly installed The computer must be installed in the Token Ring Netz via an MAU If MAUs with a high load are selected minor data losses in the network may occur during the test To prevent this the computer can be connected to an MAU with a low load during the test Note Do...

Page 35: ... Test DMA Test Reset Adapter Download Firmware Bring Up Diagnostics Initialize Adapter Open Adapter Send Receive DMA Test USING THE INDIVIDUAL PROGRAM PARTS When you start the diagnostics program 1 Check that the specified requirements installation cabling are met refer to the Requirements section 2 Insert installation diskette 1 and enter sktokdg 3 The following initial window is displayed ...

Page 36: ... BIOS or another computer no SK NET TR PCI found adapter not correctly installed or defective or not recognized by the BIOS In either of these cases you cannot continue with the test Try reconfiguring or notify SK Product Support for the address refer to the information at the beginning of this manual 4 Press the Enter key to continue or press Esc to abort Figure 11 Diagnostics Program Initial Win...

Page 37: ...rsor control keys Ç and È to highlight the required card Press the Enter key to select the card 6 The main menu is displayed From this menu you can select other program parts These are described in more detail below Note The following applies for all menus An option is selected by highlighting it using the cursor control keys Ç Ç and È È An option is activated by pressing the Enter key Figure 12 D...

Page 38: ...ere you can call the modules that are described below Select Board Selects the installed SK NET TR PCI adapter to which the other program parts refer Even if only one adapter is displayed you must confirm your selection by pressing the Enter key If no adapter is installed the remaining program parts are ineffective Figure 13 Diagnostics Program Select Board Menu ...

Page 39: ...e Setting the adapter as busmaster or Pseudo DMA DMA Mode default Busmaster The PseudoDMA setting is recommended only if difficulties occur in busmaster mode to the data rate used for the tests The menu for making this selection is displayed after you have selected DMA Mode Figure 14 Diagnostics Program Configure Menu ...

Page 40: ... PCI NIC Chapter 3 Using the Diagnostics Program Bring Up Diagnostics Initialization test checks whether the adapter is functioning The upper box contains information on the adapter the lower box information on the test Figure 15 Diagnostics Program Bring Up Test ...

Page 41: ...a different slot or computer as appropriate Unknown Error number code Note the number code and forward it to SysKonnect Support see Product Support Open Close Connection test for the test scope see the Test Strategy section The transmission link to the next MAU is opened closed 5 Call the Configure menu in the diagnostics program Set the adapter to Bus Master Select the required data rate 6 Call t...

Page 42: ...slot or card defective ÎUse a different slot or computer as appropriate DMA timeout DMA parity error DMA bus error DMA data error Busmaster DMA not operational Î Select Pseudo DMA in the Configuration menu and repeat the test If the test fails again Î use a different slot or computer If the message Open Adapter failed is issued the following additional error messages may also appear Error during L...

Page 43: ...work Î for the test select a MAU to which no other users are connected isolated MAU Timeout This may be an interrupt problem Too much data traffic on the network Î use free MAU IRQ Problem Î level triggered IRQ should be selected in the BIOS reconfigure if appropriate Shared interrupts with an adapter handling a lot of data traffic Î under the PCI Devices menu check whether interrupts are shared Î...

Page 44: ...nfigure menu or use free MAU Duplicate Node Address MAC address BIA already used Î use free MAU Request Initialization Problem with an RPS Ring Parameter Server that doesn t answer if it doesn t answer Î use free MAU Remove Received During the Open Tests the adapter received a Remove Adapter Frame Î use free MAU Unknown Error Î use free MAU ...

Page 45: ...is displayed during the test see figure Press the Esc key to abort the count The counters shown above are masked out If the test is successful the last message issued is test passed If error messages are issued refer to the table in the DMA Test section below Figure 16 Diagnostics Program Send Receive Test Transmitted Packets 00000 00023 Received Packets 00000 00023 Outstanding Packets 00000 00023...

Page 46: ...MA Test Test data packets are constantly sent onto the Ring The number of packets sent received and lost is displayed see figure Press the Esc key to abort the count The counters shown above are masked out If the test is successful the last message issued is DMA test passed Figure 17 Diagnostics Program DMA Test ...

Page 47: ...ed together with one of the following error messages If one of the following messages appears check number packets lost Packets lost Î Can this be due to data traffic If this is possible connect the adapter to a MAU on its own and repeat the test never have two diagnostics programs running simultaneously on a Ring Signal lost Lobe wire fault Ring beaconing Lobe wrap test failed See above Open Adap...

Page 48: ... DMA write error Internal DMA underrun error Indicate errors in DMA Î In the Configuration menu select PseudoDMA or install the adapter in a different slot Illegal OpCode in TMS Internal bus parity error Adapter RAM data error at Unrecognized internal interrupt Unrecognized internal error interrupt Unrecognized XOP request Errors which occur as a result of hardware problems in communication betwee...

Page 49: ...Installation Instructions 49 SK NET TR PCI SK 459x Token Ring PCI NIC Chapter 3 Using the Diagnostics Program PCI Devices Figure 18 Diagnostics Program PCI Device List ...

Page 50: ...I slot hexadecimal specification Vendor Dev Id Vendor product code hexadecimal specification IRQ Interrupt occupied BM Busmaster card if checkmarked IO Base I O base address occupied Class Code Type of expansion card Description Description of the PCI card type installed Exit To leave the diagnostics program RMA Return Material Authorization procedure 1 If you want to return material directly to S...

Page 51: ...ly receive by fax an individual number and a fax back form 3 Fill in the required information 4 Return the defective material to us including anti static bag the completed form the original box or a comparable one On the outside clearly write the RMA number issued to you by SysKonnect Note The warranty is void if the material is damaged as a result of electrostatic discharge problems or bad packag...

Page 52: ...Mbit s selectable by software Cabling RJ 45 jack for Category 5 cable SubMin D9 jack Power Supply 5V PCI slot Power Consumption 5 V max 1 1 A Dimensions W x H PCI short length add in board 126 mm x 179 mm including expansion slot cover EMC FCC Class A EN 55022 Class B EN 50082 1 Safety designed to meet national and international standards e g UL CSA IEC950 EN60950 DRAM SK NET TR PCI 128 KB SK NET ...

Page 53: ...Installation Instructions 53 SK NET TR PCI SK 459x Token Ring PCI NIC Appendix A Technical Specifications Power On 10 C 40 C 10 80 ...

Page 54: ... APPENDIX B SIGNAL ASSIGNMENT OF THE JACK Tx Rx Power 5V Rx Tx Rx Tx Rx Tx SUB Min D9 RJ 45 Pin Signal Pin Signal 1 Rx red 1 not assigned 2 GND 2 not assigned 3 Power 5V 3 Tx 4 GND 4 Rx 5 Tx black 5 Rx 6 Rx green 6 Tx 7 GND 7 not assigned 8 GND 8 not assigned 9 Tx orange ...

Page 55: ... accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits SK is not responsible for...

Page 56: ...PCI SK 459x Token Ring PCI NIC Appendix C Electromagnetic Compatiblity Notices 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

Page 57: ...hase for a full refund 1 Grant of Software License This SysKonnect License Agreement License permits you to use one copy of the SysKonnect software product acquired with this License SOFTWARE on any single computer provided the SOFTWARE is in use on only one computer at any time If you have multiple Licenses for the SOFTWARE then at any time you may have as many copies of the SOFTWARE in use as yo...

Page 58: ...he recipient agrees to the terms of this Agreement You may not reverse engineer decompile or disassemble the SOFTWARE Any transfer must include the most recent update and all prior versions 4 Hardware The risk passes to you the end user upon taking possession handover of the HARDWARE Total qualities were not warranted Limited Warranty for Hardware and Software 1 Limited Warranty SysKonnect warrant...

Page 59: ...onger Any replacement HARDWARE will be warranted for the remainder of the original warranty period or 6 months whichever is longer 3 No other Warranties SysKonnect disclaims all other warranties or liabilities with respect to the SOFTWARE the HARDWARE the accompanying Product Manual s and other written materials and any other accessories 4 No Liability for Consequential Damages SysKonnect and its ...

Page 60: ...agreement between you the end user and SysKonnect a business unit of Schneider Koch Co Datensysteme GmbH incorporated in Ettlingen Federal Republic of Germany SysKonnect SysKonnect License and Purchase Agreement By opening the sealed disk package and taking possession of the hardware you are agreeing to be bound by the terms of this Agreement If you do not agree to the terms of this Agreement prom...

Page 61: ...mpanying the SOFTWARE or HARDWARE 3 Other Restrictions You may not rent or lease the SOFTWARE or HARDWARE but you may transfer your rights under this SysKonnect License and Purchase Agreement on a permanent basis provided you transfer all copies of the SOFTWARE and all written materials and the recipient agrees to the terms of this Agreement You may not reverse engineer decompile or disassemble th...

Page 62: ...ect disclaims all other warranties or liabilities with respect to the SOFTWARE the HARDWARE the accompanying Product Manual s and other written materials and any other accessories 4 No Liability for Consequential Damages That SysKonnect Inc does not warrant the software and Hardware for a specific application nor does SysKonnect Inc accept any consequential damages due to the use of the hardware o...

Page 63: ... Grant of Software License This SysKonnect Inc License Agreement License permits you to use one copy of the SysKonnect Inc software product acquired with this License SOFTWARE on any single computer provided the SOFTWARE is in use on only one computer at any time If you have multiple Licenses for the SOFTWARE then at any time you may have as many copies of the SOFTWARE in use as you have Licenses ...

Page 64: ...ysKonnect also does not warrant total applicability for specific applications or customer Network environments Limited Warranty for Hardware and Software 1 Limited Warranty SysKonnect Inc warrants that the SOFTWARE will perform substantially in accordance with the accompanying Product Manual s for a period of 90 days from the date of receipt SysKonnect Inc warrants that a NETWORK INTERFACE CARDS w...

Page 65: ...usiness profits business interruption loss of business information or data property loss or other financial loss arising out of the use of or the inability to use this SysKonnect Inc product even if SysKonnect Inc has been advised of the possibility of such damages In any case SysKonnect s entire liability shall be limited to the amount actually paid by you for the product 5 Other This agreement i...

Page 66: ... SK NET TR PCI SK 459x Token Ring PCI NIC Appendix D License and Warranty Contracts 52 227 19 June 1987 or DFARS 52 227 7013 c 1 June 1988 as applicable Contractor Manufacturer is SysKonnect Inc 1922 Zanker Road San Jose CA 95112 ...

Page 67: ...any time you may have as many copies of the SOFTWARE in use as you have Licenses The SOFTWARE is in use on a computer when it is loaded into the temporary memory i e RAM or installed into the permanent memory e g hard disk or other storage device of that computer except that a copy installed on a network server for the sole purpose of distribution to other computers is not in use If the anticipate...

Page 68: ... not warrant total applicability for specific applications or customer Network environments Limited Warranty for Hardware and Software 1 Limited Warranty SysKonnect Inc warrants that the SOFTWARE will perform substantially in accordance with the accompanying Product Manual s for a period of 90 days from the date of receipt SysKonnect Inc warrants that a NETWORK INTERFACE CARDS will be free from de...

Page 69: ...at SysKonnect Inc does not warrant the software and Hardware for a specific application nor does SysKonnect Inc accept any consequential damages due to the use of the hardware or software SysKonnect Inc and its suppliers shall not be liable for any other damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or data p...

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