Single/multi count terms support, including: caller number, called
number, recording time, recording length, call direction, call type
(toll/local), etc.
Statistical reports can give the amount and length of total calls, toll calls,
local calls, outgoing calls, incoming calls and missed calls, as well as
the average call length.
Statistical Report
Statistical reports can be exported to excel.
System Operation Log
System operation logs record the operating time and details of both the
client and the server.
The settings include file format, compressed format, silence threshold,
alarm condition, etc.
Five recording start conditions are optional: Voltage, Barge-in, DTMF,
Always Recording and Voltage (after call connection). Each channel is
supported to set independently.
Recording Parameters
Support up to 3 recording periods.
Automatically scan all the disks and calculate capacity.
Save data into the next disk once the current is full.
Disk Management
Give an alarm or delete part of the data when all disks are full.
Automatically backup recording data to a designated disk everyday
once set.
Support the set of backup expires. After the due time, the backup files
will be deleted automatically.
Recording Backup
Automatically delete the earliest files when the disk space is less than
the preset lower limit.
User information can be added, deleted or modified. There is no limit in
the amount of system users.
User Management
Different authorities can be customized for different WEB users.
Phone number and station number can be set for a channel.
Each channel can be set separately with a recording direction (record
all, record none, record incoming calls only or record outgoing calls
only).
Setting values for a channel can be applied to all if necessary.
Channel Parameters
Offline alarm can be set for a designated channel.
A certain number or numbers with a certain prefix can be designated for
recording.
Conditions can be set for recognization of area codes.
Batch adding of number information is supported.
Number Filtering
A certain number or numbers with a certain prefix can be designated for
pop-up display of call information.
Station information can be added, deleted or modified.
Station Management
Station information can be exported to Excel.
ATP2410 User Manual (Version 4.0.0.0)
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