Symantec SIEM9750 Replacement Manual Download Page 26

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10. Hardware Maintenance (continued)

10.2 Equipment Room Specifications

Storage devices require stable environmental conditions. Dedicated heating and cooling systems and a
redundant power system are required.

Symantec Corporation

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Europe, Middle-East, and Africa: [email protected]

North America and Latin America: [email protected]

Summary of Contents for SIEM9750

Page 1: ...Page 1 of 26 SIEM9750 Release 1 0 Chassis FRU Replacement Guide Issue 02 Date 2011 11 07...

Page 2: ...f their respective holders Notice The purchased products services and features are stipulated by the contract made between Symantec and the customer All or part of the products services and features d...

Page 3: ...iled Power Supply 13 4 Replacement Procedures Failed Cooling Fan 14 5 Replacement Procedures Add In Cards 15 6 Replacement Procedures Server Board Memory 17 7 Replacement Procedures Active Midplane Li...

Page 4: ...internal parts inside of the Server Chassis the following picture shows how to remove the Chassis Cover Once the chassis screw is removed press down on the round blue release tab and then push slide...

Page 5: ...f parts have been installed into the replacement server chassis power cables can be re installed to the machine and the Server lid screw can be reinstalled The replacement server can be optionally ins...

Page 6: ...ch HDD has failed BIOS Level Raid Utility When the 9750 is booting up the server displays the Status of the RAID 1 array and which member drive has failed If a drive has failed then the Status of the...

Page 7: ...ep 1 These hard drives are not Hot Swappable The 9750 must be properly powered off before the hard drive can be replaced Step 2 Remove the drive tray from the server system by pressing the blue releas...

Page 8: ...o brackets taking care to align the screw holes in the hard drive with the grommets that are pre installed in the brackets and attach each drive using four screws Step 4 Attach the drive assembly cont...

Page 9: ...m until it clicks into place Step 6 Connect the other end of the power cable to the two hard disk drives B Note The solid state drives line up with the screw holes either way It is possible for the dr...

Page 10: ...Using BIOS Level RAID Utility continued Step 7 Connect one end of the data cables to the SATA connectors on the server board C or SAS SATA connectors on the SAS SATA add in PCI card Step 8 Connect th...

Page 11: ...Replacement on RAID 6 on SIEM 9750 These are the External Hot swap SAS Drives on the front of the Server Chassis Notice the Amber LED on the hard drive bay to signal a drive failure Step 1 Start by p...

Page 12: ...nued Step 3 Install the hard drive by inserting it into the same empty hard drive bay Step 4 Push onto the top of the hard drive as far as possible until it is almost fully flush with the rest of the...

Page 13: ...t is flush with the other power supply Step 4 Move the Green tab over so that the power cable can be inserted into the back of the power supply Verify that the power supply is fully seated by trying t...

Page 14: ...ver from the Server and carefully grab the green curved handle of the fan that needs replacing Step 2 Squeeze the handle of the fan while pulling upward It will then release from its connector Step 3...

Page 15: ...devices are not running If you disconnect any devices while programs are running data loss may occur Step 2 Remove chassis screw and Lid Step 3 Label and Remove any external connections from the defec...

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Page 17: ...necessary remove the machine from the cabinet Step 3 Remove the lid screw and then the top cover of the chassis Step 4 Label any external connections that might go into PCI devices Disconnect those c...

Page 18: ...d Step 6 Push retaining clips outward to loosen faulty DIMM and then pull upward to remove Step 7 With replacement DIMM in hand align the end notches of the board so that they fit into the edges of th...

Page 19: ...at were installed into PCI devices Step 10 Reinstall chassis cover screw and cover Step 11 Reinstall chassis back into Server Rack Step 12 Power on chassis and verify that the amount of memory is norm...

Page 20: ...these steps Step 1 Remove the PCI riser assembly Step 2 Remove the processor air duct Step 3 Remove the large air baffle Step 4 Remove the cable from the rear of the RAID battery backup unit and the...

Page 21: ...p 3 Close and latch the battery backup unit cover Step 4 Insert the RAID battery backup unit into the server system making sure the hooks on the underside of the RAID BBU aligns with the matching chas...

Page 22: ...SIM after an SIEM chassis replacement If you replace the SIEM Chassis SSIM needs to be configured with new NIC and MAC Address information Contact Symantec support or refer to the following KB http ww...

Page 23: ...en prompted to access the BIOS Setup Utility 3 In BIOS Setup select the BOOT MANAGER menu 4 Select EFI and press enter 5 Enter the command FS0 6 Navigate to the directory where you previously placed t...

Page 24: ...o the additional chassis field 2 Y N N 7 Do you want to update the product info area of the FRU Y N Y 8 Do you want to enter the product part number Y N N 9 Do you want to enter the product serial num...

Page 25: ...Page 25 of 26 10 Hardware Maintenance 10 1 SIEM 9750 Routine Requirements and Timeframes...

Page 26: ...le environmental conditions Dedicated heating and cooling systems and a redundant power system are required Symantec Corporation Asia Pacific and Japan customercare_apac symantec com Europe Middle Eas...