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Toubleshooting
AdvancedDisk

This chapter includes the following topics:

■

AdvancedDisk troubleshooting

■

Resolving an incorrect storage type problem

AdvancedDisk troubleshooting

The following may help you troubleshoot AdvancedDisk:

Table 6-1

AdvancedDisk troubleshooting

Solution

Problem

If NetBackup cannot access the storage, one possible cause
is that the storage server was created with the incorrect

nbdevconfig

storage type (

-st

) value. An AdvancedDisk

storage server

-st

value is 5 (formatted disk, directly

attached); values other than 5 are incorrect.

More procedural information is available about resolving
this problem.

See

“Resolving an incorrect storage type problem”

on page 52.

Unable to access storage

AdvancedDisk does not support Common Internet File
System (CIFS). If you try to configure multiple storage
servers, NetBackup returns the following message:

DSM does not support to use multiple Windows Storage Servers for

server type: AdvancedDisk.

Multiple storage servers on
Windows

Chapter

Summary of Contents for NetBackup

Page 1: ...Symantec NetBackup Shared Storage Guide UNIX Windows Linux Release 7 1 21159731 ...

Page 2: ...enses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if any THEDOCUMENTATIONISPROVIDED ASIS ANDALLEXPRESSORIMPLIEDCONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PA...

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Page 4: ... minute information Upgrade assurance that delivers software upgrades Global support purchased on a regional business hours or 24 hours a day 7 days a week basis Premium service offerings that include Account Management Services For information about Symantec s support offerings you can visit our Web site at the following URL www symantec com business support All support services will be delivered...

Page 5: ...iness support Customer service Customer service information is available at the following URL www symantec com business support Customer Service is available to assist with non technical questions such as the following types of issues Questions regarding product licensing or serialization Product registration updates such as address or name changes General product information features language ava...

Page 6: ...existing support agreement please contact the support agreement administration team for your region as follows customercare_apac symantec com Asia Pacific and Japan semea symantec com Europe Middle East and Africa supportsolutions symantec com North America and Latin America ...

Page 7: ...the AdvancedDisk option 21 About AdvancedDisk file system requirements 22 About AdvancedDisk storage servers 23 About AdvancedDisk data movers 23 About AdvancedDisk shared storage access 24 About AdvancedDisk preferred or required read servers 24 Configuring an AdvancedDisk storage server 26 AdvancedDisk storage server options 27 About AdvancedDisk disk pools 29 Configuring an AdvancedDisk disk po...

Page 8: ...ining AdvancedDisk disk pool state 44 Determining AdvancedDisk disk volume state 44 Merging AdvancedDisk disk pools 45 Removing a volume from an AdvancedDisk disk pool 45 Viewing AdvancedDisk disk pools 46 Monitoring AdvancedDisk storage capacity and usage 46 Monitoring NetBackup disk activity 47 Viewing disk reports 48 Chapter 6 Toubleshooting AdvancedDisk 51 AdvancedDisk troubleshooting 51 Resol...

Page 9: ...rvanix storage pool 73 About Nirvanix child accounts 73 About backup image representation in the Nirvanix cloud 74 About data encryption for cloud storage 74 About Nirvanix storage requirements and limitations 75 Chapter 9 Provisioning the storage 77 About provisioning the disk storage appliance 77 About installing the disk appliance plug in 78 About provisioning the Nirvanix storage space 78 Chap...

Page 10: ...ng OpenStorage storage server attributes 107 Updating an OpenStorage storage server 108 Viewing OpenStorage storage servers 109 Managing OpenStorage server credentials 109 Adding OpenStorage server credentials 109 Changing OpenStorage server credentials 110 Deleting the OpenStorage server credentials of a data mover 110 Determining if OpenStorage server credentials exist 111 Managing OpenStorage d...

Page 11: ...ared Storage Option 135 Chapter 15 Introducing the Shared Storage Option 137 About the Shared Storage Option 137 About Shared Storage Option components 138 About SAN media servers 139 About SSO and the NetBackup EMM server 139 About scan hosts 139 About the device allocation host 141 About reserving or releasing shared devices 141 How to share robotic libraries without using the Shared Storage Opt...

Page 12: ...policies 152 Verifying your Shared Storage Option configuration 153 Chapter 18 Using the Shared Storage Option 159 Device Monitor and Shared Storage Option 159 Viewing SSO summary reports 160 Shared Storage Option summary reports 161 About adding SSO configuration options 161 Chapter 19 Troubleshooting the Shared Storage Option 163 Operating system assistance 163 Common configuration issues with S...

Page 13: ...tBackup media server Attached means a file system mount on the storage See About the AdvancedDisk option on page 17 The OpenStorage option allows multiple NetBackup media servers to share intelligent disk appliance storage or cloud based storage See About the NetBackup OpenStorage option on page 57 The SharedDisk option allows multiple NetBackup media servers to share disk array storage See About ...

Page 14: ...d data transport NetBackup SAN Client and Fibre Transport provide high performance I O backup rates for NetBackup client systems by using a storage area network SAN for data transport See the NetBackup SAN Client and Fibre Transport Guide Introducing shared storage About NetBackup SAN Client and Fibre Transport 14 ...

Page 15: ...AdvancedDisk option Chapter 2 Introducing AdvancedDisk Chapter 3 Licensing AdvancedDisk Chapter 4 Configuring AdvancedDisk Chapter 5 Managing AdvancedDisk Chapter 6 Toubleshooting AdvancedDisk 1 Section ...

Page 16: ...16 ...

Page 17: ...you can use for backups NetBackup manages the storage as logical entities disk pools Figure 2 1 shows a media server and attached disks Figure 2 1 AdvancedDisk storage components Disk volumes Network file system mounts NetBackup media servers function as both storage servers and data movers AdvDiskPool_Gold AdvDiskPool_Silver The NetBackup AdvancedDisk storage option provides the following benefit...

Page 18: ...p disk pools Logical units of storage span physical boundaries so you do not have to create new NetBackup storage units or change the backup policies Reduces the level of administrator attention Automatic policies distribute job load and intelligently manage capacity so that jobs do not fail because of out of space conditions Introducing AdvancedDisk About the AdvancedDisk option 18 ...

Page 19: ...t activates NetBackup and another key that activates the Flexible Disk Option See Licensing AdvancedDisk on page 20 If you remove the Flexible Disk Option license key or if it expires the following restrictions apply You cannot create the disk pools or the storage units that reference AdvancedDisk disk pools NetBackup jobs that attempt to use the disk pools or the storage units that are based on d...

Page 20: ...etBackup master server The following procedure describes how to use the NetBackupAdministrationConsole to enter the license key To license AdvancedDisk 1 To add a license to a specific server select File Change Server and then select the server 2 In the NetBackup License Keys dialog box click New 3 In the AddaNewLicenseKey dialog box enter the license key and click Add or OK 4 Click Close 5 Restar...

Page 21: ...figuring an AdvancedDisk storage server About AdvancedDisk disk pools Configuring an AdvancedDisk disk pool Configuring an AdvancedDisk storage unit Configuring the AdvancedDisk option This section provides an overview of how to configure the NetBackup AdvancedDisk option Table 4 1 describes the configuration tasks To configure a base NetBackup environment see the following guides The NetBackup Ad...

Page 22: ...sk pool Step 6 See Configuring an AdvancedDisk storage unit on page 32 Configure a storage unit Step 7 See the NetBackup Administrator s Guide for Windows Volume I SeetheNetBackupAdministrator sGuideforUNIX and Linux Volume I Configure a policy that uses an AdvancedDisk storage unit Step 8 About AdvancedDisk file system requirements AdvancedDisk can read and write any nonshared file system that Ne...

Page 23: ...isk volumes Therefore AdvancedDisk does not support the Common Internet File System About AdvancedDisk storage servers A storage server is a NetBackup media server that mounts the disk storage and writes data to and reads data from the disk storage For AdvancedDisk NetBackup media servers function as both storage servers and data movers See About AdvancedDisk data movers on page 23 Multiple storag...

Page 24: ...status NetBackup reports To enable AdvancedDisk shared storage access by more than one media server upgrade the NetBackup master server and the EMM server to NetBackup 6 5 2 or later Normally the master server and the EMM server are on the same computer You do not have to upgrade 6 5 media servers NetBackup 6 5 and later commands support multiple AdvancedDisk media server access to the storage You...

Page 25: ...erred server is available Other servers are never considered for restore jobs Normal NetBackup load balancing occurs for all required servers Load balancing does not occur between the required and preferred servers ReqRestore The server is required for the read side of duplication operations You can configure more than one server as required for duplication If any server is configured as required ...

Page 26: ...red restore servers rather than the Media host override host property Information about the Media host override property is available See the following guides NetBackup Administrator s Guide for UNIX and Linux Volume I NetBackup Administrator s Guide for Windows Volume I To enable preferred or required servers for restore or duplication do the following Upgrade the NetBackup master server and the ...

Page 27: ...vancedDisk storage servers on page 40 2 In the NetBackup Administration Console in the left pane expand Media and Device Management Configure Disk Storage Servers 3 Follow the wizard screens to configure a storage server To configure an AdvancedDisk storage server with attributes 1 Determine if the storage server is configured already See Viewing AdvancedDisk storage servers on page 40 2 Run the f...

Page 28: ...ly distinct from the NetBackup media server It does not imply LAN data movement nor does it preclude Fibre Channel as the transport for data movement Whether the disk is formatted and how it is attached are mutually exclusive and complementary st storage_type Use the same name as the storage server name media_server hostname An attribute to apply to the storage server for the read side of restore ...

Page 29: ...an AdvancedDisk disk pool File system full conditions cannot be detected adequately Therefore a disk pool based on NFS volumes should be comprised of only one volume See Configuring an AdvancedDisk disk pool on page 29 Configuring an AdvancedDisk disk pool When you create an AdvancedDisk disk pool you specify the following The NetBackup media servers that share the storage The media servers must b...

Page 30: ...cedDisk disk pool properties Table 4 4 describes the disk pool properties Table 4 4 AdvancedDisk disk pool properties Description Property The disk pool name Name The storage server name The storage server is the same as the NetBackup media server to which the storage is attached Storage server The disk volumes that comprise the disk pool Disk volumes The total amount of space available in the dis...

Page 31: ...p begins image cleanup when a volume reaches the High water mark image cleanup expires the images that are no longer valid For a disk pool that is full NetBackup again assigns jobs to the storage unit when image cleanup reduces any disk volume s capacity to less than the High water mark If the storage unit for the disk pool is in a capacity managed storage lifecycle policy other factors affect ima...

Page 32: ... Limit I O streams Select or enter the number of read and write streams to allow per volume Many factors affect the optimal number of streams Factors include but are not limited to disk speed CPU speed and the amount of memory per volume Configuring an AdvancedDisk storage unit Create one or more storage units that reference the disk pool The Disk Pool Configuration Wizard lets you create a storag...

Page 33: ...its 2 Click Actions New Storage Unit 3 Complete the fields and set the options in the New Storage Unit dialog box See AdvancedDisk storage unit properties on page 33 4 Click OK AdvancedDisk storage unit properties The following are the configuration options for a disk pool storage unit 33 Configuring AdvancedDisk Configuring an AdvancedDisk storage unit ...

Page 34: ...able media server To restrict the media servers that can access the disk storage select Only use the following media servers Then select the media servers to allow The selection list includes only the media servers that are configured as storage servers for the disk pool NetBackup selects the media server to use when the policy runs Media server Specify the largest fragment size that NetBackup can...

Page 35: ...e number to enter depends on the available disk space and the server s ability to run multiple backup processes Warning A Maximum concurrent jobs setting of 0 disables the storage unit Maximum concurrent jobs About AdvancedDisk storage unit recommendations You can use storage unit properties to control how NetBackup moves backup and duplication data For example you can configure a favorable client...

Page 36: ...he 500 regular clients and select the STU SILVER storage unit The media servers that are specified in the storage unit move the client data to the storage server Backup traffic is routed to the wanted data movers by the storage unit settings Note NetBackup uses storage units for media server selection for write activity backups and duplications only For restores NetBackup chooses among all media s...

Page 37: ...age 37 See Determining AdvancedDisk storage server state on page 38 See Removing an AdvancedDisk storage server from disk pool access on page 39 See Removing AdvancedDisk storage server attributes on page 38 See Viewing AdvancedDisk storage servers on page 40 See Viewing AdvancedDisk storage server attributes on page 40 Deleting an AdvancedDisk storage server Use the nbdevconfig command to delete ...

Page 38: ...dvancedDisk storage server status Run the following command nbdevquery liststs stype AdvancedDisk storage_server server_name U The following is the path to the nbdevquery command UNIX usr openv netbackup bin admincmd Windows install_path NetBackup bin admincmd The State field shows either UP or DOWN Removing AdvancedDisk storage server attributes Use the nbdevconfig command to remove the following...

Page 39: ...nd the backup images on the disk pool To remove an AdvancedDisk storage server from disk pool access 1 For every storage unit that specifies the storage server media server in Use one of the following media servers clear the check box that specifies the media server This step is not required if the storage unit is configured to use any available media server 2 If only one storage server exists cha...

Page 40: ... command on the NetBackup master server or a storage server nbdevquery liststs storage_server storage_server stype AdvancedDisk U The following is the path to the nbdevconfig command UNIX usr openv netbackup bin admincmd Windows install_path NetBackup bin admincmd The following is example output Storage Server advdsk_server symantecs com Storage Server Type AdvancedDisk Storage Type Formatted Disk...

Page 41: ...lly You do not have to change the storage units By default NetBackup automatically increases disk pool capacity if the capacity of the underlying disk volumes increases Similarly NetBackup decreases the capacity of a disk pool if the underlying disk volume capacity decreases Table 5 1 Add volumes process for an AdvancedDisk disk pool Procedure Task See Configuring an AdvancedDisk disk pool on page...

Page 42: ...e 4 In the Change Disk Pool dialog box change properties See AdvancedDisk disk pool properties on page 30 5 Click OK Changing AdvancedDisk disk pool state Disk pool state is UP or DOWN To change the state to DOWN the disk pool must not be busy If backup jobs are assigned to the disk pool the state change fails Cancel the backup jobs or wait until the jobs complete Managing AdvancedDisk Managing Ad...

Page 43: ... To change the AdvancedDisk disk volume state 1 Determine the name of the disk volume The following command lists all volumes in the specified disk pool nbdevquery listdv stype AdvancedDisk dp disk_pool_name The nbdevquery command resides in the following directory UNIX usr openv netbackup bin admincmd Windows install_path netbackup bin admincmd To display the disk volumes in all disk pools omit t...

Page 44: ...DOWN To determine AdvancedDisk disk pool state 1 In the NetBackup Administration Console in the left pane select Media and Device Management Device Monitor 2 Select the Disk Pools tab 3 The state is displayed in the Status column Determining AdvancedDisk disk volume state Use the NetBackup nbdevquery command to determine the state of the volumes in AdvancedDisk disk pools To determine AdvancedDisk...

Page 45: ...ool the state change fails Cancel the backup jobs or wait until the jobs complete 2 Merge the disk pools The following is the command syntax The primary disk pool is the one you want to retain nbdevconfig deletes the secondary disk pool after the merge nbdevconfig mergedps stype AdvancedDisk primarydp disk_pool_name secondarydp disk_pool_name The following is the path to the nbdevconfig command UN...

Page 46: ... pool state to UP See Changing AdvancedDisk disk pool state on page 42 Viewing AdvancedDisk disk pools Use the NetBackup Administration Console to view configured disk pools To view disk pools In the NetBackupAdministrationConsole tree in the left pane select Media and Device Management Devices Disk Pools The list appears in the right pane Monitoring AdvancedDisk storage capacity and usage To moni...

Page 47: ...s dialog box The NetBackup OpsCenter also provides information about storage capacity and usage See the NetBackup OpsCenter Administrator s Guide Monitoring NetBackup disk activity You can monitor NetBackup disk related activity and status by viewing the NetBackup log files Some NetBackup commands or processes write messages to their own log files Other processes use Veritas unified log VxUL files...

Page 48: ...cess that runs in the Remote Manager and Monitor Service RMMS runs on media servers 202 Device configuration The Remote Disk Service Manager interface RDSM that runs in the Remote Manager and Monitor Service RMMS runs on media servers 230 Device configuration To view and manage VxUL log files you must use NetBackup log commands Information about how to use and manage logs on NetBackup servers is a...

Page 49: ...ogs The Disk Storage Unit Status report displays the state of disk storage units in the current NetBackup configuration For disk pool capacity see the disk pools window in Media and Device Management Devices Disk Pools Multiple storage units can point to the same disk pool When the report query is by storage unit the report counts the capacity of disk pool storage multiple times Disk Storage Unit ...

Page 50: ...Managing AdvancedDisk Viewing disk reports 50 ...

Page 51: ...e incorrect nbdevconfig storage type st value An AdvancedDisk storage server st value is 5 formatted disk directly attached values other than 5 are incorrect More procedural information is available about resolving this problem See Resolving an incorrect storage type problem on page 52 Unable to access storage AdvancedDisk does not support Common Internet File System CIFS If you try to configure m...

Page 52: ...N You may be able to read from the volume by mounting it manually If so you may be able to recover image fragments from any disks that did not fail If you replace a failed disk you can use the same mount point for the replacement disk Change the volume state to UP and NetBackup uses that volume again Any valid backup images on that volume are available for restores Disk failure AdvancedDisk Resolv...

Page 53: ...igure the storage server 4 Recreate the disk pools 5 If necessary specify the new disk pools in the storage units If you recreated the disk pools with the same names as the ones you deleted this step is not necessary See AdvancedDisk troubleshooting on page 51 53 Toubleshooting AdvancedDisk Resolving an incorrect storage type problem ...

Page 54: ...Toubleshooting AdvancedDisk Resolving an incorrect storage type problem 54 ...

Page 55: ...ucing OpenStorage Chapter 8 Planning your deployment Chapter 9 Provisioning the storage Chapter 10 Licensing OpenStorage Chapter 11 Configuring OpenStorage Chapter 12 Managing OpenStorage Chapter 13 Troubleshooting OpenStorage 2 Section ...

Page 56: ...56 ...

Page 57: ...rogram Symantec qualifies their storage solutions for the OpenStorage API Depending on the storage implementation OpenStorage may provide the following capabilities Share disks Multiple heterogeneous media servers can access the same disk volume concurrently Balance load and performance NetBackup balances backup jobs and storage usage among the media servers and disk pools For each backup job NetB...

Page 58: ...or controls the data transfer method Consequently performance and storage utilization are highly optimized NetBackup has no knowledge of how the backup images are stored Also Symantec does not control which capabilities the vendor exposes through the OpenStorage API Similarly Symantec and NetBackup have no control over the communication between the vendor plug in and the storage server The vendor ...

Page 59: ...pools About OpenStorage optimized duplication methods About OpenStorage optimized synthetic backups About OpenStorage direct to tape About Nirvanix cloud storage Planning your OpenStorage deployment Table 8 1 provides an overview of NetBackup OpenStorage This overview and the topics to which it refers may help you plan your deployment Table 8 1 OpenStorage deployment Instructions Task Step See Abo...

Page 60: ...6 See About Nirvanix cloud storage on page 72 Learn about Nirvanix cloud storage Step 7 See About provisioning the disk storage appliance on page 77 See About installing the disk appliance plug in on page 78 Learn about provisioning the storage Step 8 See Configuring OpenStorage disk appliance storage on page 81 See Configuring OpenStorage Nirvanix cloud storage on page 83 See the configuration ov...

Page 61: ...o use encryption for the data you send to the cloud See About OpenStorage data movers on page 62 About OpenStorage server credentials The storage host may require logon credentials The NetBackup media servers that function as data movers require the credentials for storage access When you configure a storage server in the StorageServerConfigurationWizard you configure its credentials NetBackup doe...

Page 62: ...es the media servers as data movers You can control which data movers are used for backups and duplications when you configure NetBackup storage units See About OpenStorage storage servers on page 61 About the OpenStorage plug in A software plug in must reside on every data mover The plug in must conform to the Symantec OpenStorage API specification The vendor exposes the storage capabilities to N...

Page 63: ...Backup tries to write backup data to a single volume If necessary backup images span volumes in a disk pool unless the storage implementation does not support volume spanning Backup images do not span across multiple disk pools A disk pool is the storage destination of a NetBackup storage unit Figure 8 1 shows a disk pool configuration in a disk appliance Figure 8 1 OpenStorage disk appliance disk...

Page 64: ...orage storage server attributes on page 107 See Updating an OpenStorage disk pool on page 119 About OpenStorage optimized duplication methods If an OpenStorage disk appliance can copy the data on one appliance to another appliance of the same type NetBackup can use that capability The following table lists the duplication methods in NetBackup that can use the functionality Table 8 2 NetBackup Open...

Page 65: ...ster server RESUME_ORIG_DUP_ON_OPT_DUP_FAIL TRUE The copy operation uses the maximum fragment size of the source storage unit not the setting for the destination storage unit The optimized duplication copies the image fragments as is For greater efficiency the duplication does not resize and reshuffle the images into a different set of fragments on the destination storage unit To confirm the image...

Page 66: ... If you also use optimized duplication within the same domain correct configuration is critical For duplication to a remote master server a target storage server must not also be a storage server for the source domain Therefore choose the target storage server or servers carefully The following are the requirements for optimized duplication to a remote NetBackup domain The vendor must expose the o...

Page 67: ...ave to update NetBackup See Adding OpenStorage functionality to an existing environment on page 102 The following are the requirements for optimized synthetic backups The master and the media servers are at NetBackup version 6 5 4 or later The Enterprise Disk license key is installed on the NetBackup master server The plug in from the disk appliance vendor supports the OpenStorage OptimizedImage a...

Page 68: ...tension FSE commands The host that provides the NDMP FSE functionality can be one of the following entities The disk appliance storage server See About OpenStorage storage servers on page 61 An alternative name that is interface for the storage server A separate host that interacts with the disk appliance The host must be directly connected to the disk appliance NDMP File Service Extension Direct ...

Page 69: ...FSE server as a VTL with NetBackup use the same credentials when you configure it with NetBackup Credentials Figure 8 2 OpenStorage server provides all NDMP functionality Tape library directly attached to the OpenStorage server The disk appliance provides both the NDMP FSE and NDMP tape server functionality Network Figure 8 3 Tape library with embedded NDMP tape server host Tape library with embed...

Page 70: ...storage server and the NDMP FSE host If the NDMP FSE host and the storage server host have the same name NetBackup uses the storage server credentials to logon to the NDMP host Therefore you do not have to configure NDMP credentials in NetBackup This NetBackup behavior means that the credentials you create for the disk appliance storage server and the NDMP FSE host must be the same If the NDMP FSE...

Page 71: ...r host See About OpenStorage data movers on page 62 About OpenStorage direct to tape limitations The following limitations exist The destination storage unit must be NDMP You cannot use a storage unit group You cannot make multiple copies with one copy operation Backup images are not multiplexed when written to tape About the OpenStorage direct to tape process The following is an overview of the d...

Page 72: ...g for any NDMP notifications By means of the NDMP protocol the backup images on the disk appliance are copied to the tape storage After the images are copied the read and write media servers close their connections to their respective NDMP hosts NetBackup validates the image copies if valid NetBackup ends the duplication job with status 0 success About Nirvanix cloud storage The NetBackup Cloud St...

Page 73: ...d accounts A Nirvanix child account represents storage on the Nirvanix Storage Delivery Network In the Nirvanix SDN a child account is subordinate to a storage pool NetBackup creates a child account when you configure Nirvanix storage in NetBackup You can create additional child accounts for your storage pool Each child account must have a unique name Note The password for each child account you c...

Page 74: ...ou create them later adding them to the disk is more difficult You also can use multiple storage units to prioritize your backup traffic See About OpenStorage storage unit recommendations on page 94 About backup image representation in the Nirvanix cloud The Nirvanix Management Portal shows the NetBackup backup images as follows in the Nirvanix Web Client Backup images appear as folders under the ...

Page 75: ...up name does not require the ENCR_ prefix Each key group you create requires a key record KMS requires a passphrase when you create the key record A key record name is optional If you use a key record name you can use any name for the key record name Symantec recommends that you use a descriptive name About Nirvanix storage requirements and limitations The following are the requirements for Nirvan...

Page 76: ...unique among all users of the Nirvanix Storage Delivery Network The following OpenStorage capabilities are not supported for Nirvanix storage Optimized duplication Optimized synthetics Direct to tape by NDMP Disk volume spanning of backup images Information about supported systems is available See the NetBackup Release Notes Planning your deployment About Nirvanix cloud storage 76 ...

Page 77: ...Add the appliance to your environment Install the vendor software packages on all NetBackup media servers that connect to the appliance See About installing the disk appliance plug in on page 78 Perform vendor specific steps to configure the appliance Use the vendor s processes and procedures to configure the appliance so that it works with your environment To configure the storage you may be requ...

Page 78: ... storage servers and disk pools in NetBackup to use that new functionality See Adding OpenStorage functionality to an existing environment on page 102 About provisioning the Nirvanix storage space Before you configure Nirvanix cloud storage you must have a Nirvanix master account and storage space allocated for your use Your Nirvanix master account must be enabled for default node replication poli...

Page 79: ...have the NetBackup for NDMP software installed The license key that activates OpenStorage also activates the NDMP software on the media servers You may have a single license key that activates both NetBackup and the OpenStorage Disk Option Alternatively you may have one license key that activates NetBackup and another key that activates the OpenStorage Disk Option See Licensing OpenStorage on page...

Page 80: ... the NetBackup master server and on each media server that connects to the disk appliance If you use the direct to tape feature also enter the license key on each NetBackup media server that you use for direct to tape Those media servers also must have the NetBackup for NDMP software installed The license key that activates OpenStorage also activates the NDMP software on the media servers See Abou...

Page 81: ...figuring an OpenStorage storage unit Configuring OpenStorage optimized duplication behavior Configuring OpenStorage optimized duplication within the same domain Configuring OpenStorage direct to tape Configuring OpenStorage optimized synthetic backups Adding OpenStorage functionality to an existing environment Setting NetBackup configuration options by using bpsetconfig Configuring OpenStorage dis...

Page 82: ... storage server on page 85 Configure a storage server Step 4 See Configuring an OpenStorage disk pool on page 89 Configure a disk pool Step 5 See Configuring an OpenStorage storage unit on page 91 Configure a storage unit Step 6 Optimized duplication is optional See Configuring OpenStorage optimized duplication within the same domain on page 98 See Configuring OpenStorage optimized duplication beh...

Page 83: ...use encryption for your data as follows Use nirvanix for data that is not encrypted Use nirvanix_e to use encryption for the data you send to the cloud Encryption is optional See About data encryption for cloud storage on page 74 Use nirvanix com for the Storageserver name If your Nirvanix account usesanameotherthanservices nirvanix com enterthefullyqualified domain name Nirvanix provided For exam...

Page 84: ...age disk pool on page 89 Configure a disk pool Step 9 See Configuring an OpenStorage storage unit on page 91 Configure a storage unit Step 10 See the NetBackup Administrator s Guide for Windows Volume I See the NetBackup Administrator s Guide for UNIX and Linux Volume I Configure a policy that uses the storage unit you configured Step 11 Creating NetBackup log file directories Before you configure...

Page 85: ...als so that NetBackup configures the media servers as data movers To configure an OpenStorage storage server in NetBackup 1 In the NetBackupAdministrationConsole in the left pane click Mediaand Device Management 2 In the right pane select Configure Disk Storage Servers 3 Follow the wizard screens to configure a storage server Setting the Nirvanix storage server properties For Nirvanix storage you ...

Page 86: ...e pool NetBackup creates the child account when you configure a disk pool Nirvanix storage server properties After you create the storage server for Nirvanix you must enter the properties for your Nirvanix storage Nirvanix may provide values for some of the properties Depending on your configuration not all of the properties may appear The following are the properties Configuring OpenStorage Setti...

Page 87: ...me when it creates the child account You determine the name of the child account Symantec recommends that you use a naming convention that is recognizable NetBackup uses the child account name for the password for the account The child account name must be 100 or fewer characters The following are invalid characters for the child account name See About Nirvanix child accounts on page 73 CHILD_ACCO...

Page 88: ... use an upload download token By default RESTRICT_IP is set to YES This setting prevents any intrusions into the session by any other host If RESTRICT_IP is set to NO multiple host addresses can upload and download using the same token If the host s IP address changes this setting allows the host to continue with the session A host IP address my change because of network address translation NAT or...

Page 89: ...s data movers To configure Nirvanix data mover preferences For each data mover media server copy the aforementioned files to the following directory depending on operating system UNIX usr openv lib ost plugins Windows install_path NetBackup bin ost plugins Configuring an OpenStorage disk pool When you create a disk pool you specify the following The storage server For OpenStorage the disk applianc...

Page 90: ...the raw size of the storage Total raw size A comment that is associated with the disk pool Comment The High water mark setting is a threshold that triggers the following actions When an individual volume in the disk pool reaches the High water mark NetBackup considers the volume full NetBackupchooses a different volume in the disk pool to write backup images to When all volumes in the disk pool re...

Page 91: ...ta between RAM and a hard disk drive Fewer streams can improve throughput which may increase the number of jobs that complete in a specific time period Limit I O streams Select or enter the number of read and write streams to allow per volume Many factors affect the optimal number of streams Factors include but are not limited to disk speed CPU speed and the amount of memory per volume Configuring...

Page 92: ...p Management Storage Storage Units 2 Click Actions New Storage Unit 3 Complete the fields in the New Storage Unit dialog box 4 Click OK OpenStorage storage unit properties The configuration options for a OpenStorage disk pool storage unit are as follows Configuring OpenStorage Configuring an OpenStorage storage unit 92 ...

Page 93: ... If you configure more media server data movers in the future you do not have to update the storage unit After you install the plug in and configure the credentials NetBackup automatically uses the media servers for the backups that are sent to the storage unit To restrict the media servers that can move data to the storage server check Only Use The Following Media Servers Then select the media se...

Page 94: ...ncurrent jobs setting of 0 disables the storage unit Maximum concurrent jobs About OpenStorage storage unit recommendations You can use storage unit properties to control how NetBackup moves backup and duplication data For example you can accomplish the following objectives by using the storage unit Media server setting Configure a favorable client to server ratio for important clients See About c...

Page 95: ... two media servers Configure a backup policy for the 500 regular clients and select the STU SILVER storage unit The media servers that are specified in the storage unit move the client data to the storage server Backup traffic is routed to the wanted data movers by the storage unit settings Note NetBackup uses storage units for media server selection for write activity backups and duplications onl...

Page 96: ... selection for write activity backups and duplications only For restores NetBackup chooses among all media servers that have logon credentials to the storage server About throttling OpenStorage traffic to the media servers You can use the Maximum concurrent jobs settings on disk pool storage units to throttle the traffic to the media servers Effectively this setting also directs higher loads to sp...

Page 97: ...ies the job You can change the wait period Storage lifecycle policy retry wait period Caution These settings affect all optimized duplication jobs they are not limited to optimized duplication to a Media Server Deduplication Pool or a PureDisk Deduplication Pool You can configure several optimized duplication copy behaviors as follows Optimized duplication failover By default if an optimized dupli...

Page 98: ... for retries by adding an IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS entry to the NetBackup LIFECYCLE_PARAMETERS file The default for this value is two hours For example the following entry configures NetBackup to wait four hours before NetBackup tries the job again IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS 4 The LIFECYCLE_PARAMETERS file resides in the following directories UNIX usr openv netbackup db confi...

Page 99: ... the duplication jobs When you configure the storage lifecycle policy do the following For the Backup destination select the Storage unit that is the target of your backups The disk appliance for the storage unit contains the primary backup copies they are the source images for the duplication operation For the Duplication destination select the Storage unit for the disk pool on another appliance ...

Page 100: ...P tape server hosts and storage devices Step 1 If you upgraded a disk appliance so it supports the Symantec OpenStorage copy to tape specification you must reconfigure the storage server in NetBackup See Configuring an OpenStorage storage server on page 85 Reconfigure the storage server Step 2 Install the NetBackup for NDMP software on each media server you use for direct to tape See About media s...

Page 101: ...ge unit for the disk pool on one appliance For the Duplication destination Storage unit select the NDMP storage unit See the NetBackup Administrator s Guide for UNIX and Linux Volume I or the NetBackup Administrator s Guide for Windows Volume I Create a Vault policy to copy images automatically On the Profile dialog box ChooseBackups tab choose the backup images in the source disk pool on one appl...

Page 102: ...te their plug in to support optimized synthetic backups If the vendor provides an updated plug in you must complete the following procedures to integrate the new functionality into NetBackup Table 11 6 Overview of how to add OpenStorage functionality Procedure Task See About installing the disk appliance plug in on page 78 Install the updated plug in You must update the storage server so NetBackup...

Page 103: ...ant to set configuration options write the current configuration to a file by running the following command UNIX usr openv netbackup bin admincmd bpgetconfig h hostname file txt Windows install_path NetBackup bin admincmd bpgetconfig h hostname file txt 2 Edit and save the file You can change the values of the options that are in the file You can add option and value pairs Ensure that you understa...

Page 104: ...Configuring OpenStorage Setting NetBackup configuration options by using bpsetconfig 104 ...

Page 105: ...ckup copies Managing OpenStorage storage servers After you configure OpenStorage you can perform various tasks to manage storage servers See Changing OpenStorage storage server properties on page 106 See Deleting an OpenStorage storage server on page 106 See Determining OpenStorage storage server state on page 106 See Removing OpenStorage storage server attributes on page 107 See Setting OpenStora...

Page 106: ...nStorage storage server If you delete a storage server NetBackup removes it from your configuration If a disk pool is configured from the disk volumes that the storage server manages you cannot delete the storage server Warning Do not delete a storage server if its storage contains unexpired NetBackup images if you do data loss may occur To delete an OpenStorage storage server 1 In the NetBackup A...

Page 107: ... Run the following command on the NetBackup master server or on a storage server nbdevconfig changests storage_server hostname stype server_type setattribute attribute For hostname use the name of the disk appliance host For server_type the OpenStorage vendor provides the string that identifies their storage type For attribute use the name of the attribute you want to set The following is the path...

Page 108: ...ver so NetBackup can read the appliance capabilities The vendor may provide an updated plug in to add or change functionality If you update the storage server you also must update existing disk pools so they use the new functionality Any disk pools that you create after you update the storage server inherit the new functionality See Updating an OpenStorage disk pool on page 119 To update an OpenSt...

Page 109: ...rage Servers pane shows all configured storage servers OpenStorage storage servers show the vendor string that identifies the storage type in the Disk Type column Managing OpenStorage server credentials You can perform various tasks to manage existing credentials in NetBackup See Adding OpenStorage server credentials on page 109 See Changing OpenStorage server credentials on page 110 See Deleting ...

Page 110: ...ver credentials 1 In the NetBackup Administration Console expand Media and Device Management Credentials Storage Server 2 Select the storage server then select Edit Change 3 Select the Media Servers tab 4 Select the media servers that function as data movers 5 Change the credentials 6 Click Set and then click OK Deleting the OpenStorage server credentials of a data mover If you remove a media serv...

Page 111: ...then select Edit Change 3 Select the Media Servers tab The media servers for which credentials are configured are identified in the Media Servers Status column Managing OpenStorage data movers In OpenStorage NetBackup media servers function as the data movers A data mover is an entity that moves data between the primary storage the NetBackup client and the storage server For an existing OpenStorag...

Page 112: ...rage unit dialog box includes a media servers list For every storage unit that is configured to use any available media server the new data mover is allowed access to the storage server automatically Step 5 In the NetBackup Administration Console in the left pane select NetBackupManagement Storage Storage Units For every storage unit that specifies Use one of the followingmediaservers update the s...

Page 113: ...me state on page 117 See Merging OpenStorage disk pools on page 118 See Removing a volume from an OpenStorage disk pool on page 119 See Updating an OpenStorage disk pool on page 119 See Viewing OpenStorage disk pools on page 120 Adding volumes to an OpenStorage disk pool If you add disk volumes to the storage appliance NetBackup does not add those volumes to an OpenStorage disk pool automatically ...

Page 114: ... NetBackup deletes the secondary disk pool after the merge Changing OpenStorage disk pool properties You can change the properties of a disk pool To add volumes to a disk pool you must use a different procedure See Adding volumes to an OpenStorage disk pool on page 113 To change OpenStorage disk pool properties 1 In the NetBackup Administration Console in the left pane expand Media and Device Mana...

Page 115: ...busy If backup jobs are assigned to the disk pool the state change fails Cancel the backup jobs or wait until the jobs complete To change OpenStorage disk pool state 1 In the NetBackup Administration Console in the left pane select Media and Device Management Device Monitor 2 At the bottom of the right pane select the Disk Pools tab 3 Select the disk pool 4 Select either Actions Up or Actions Down...

Page 116: ... the path to the nbdevquery command UNIX usr openv netbackup bin admincmd Windows install_path NetBackup bin admincmd For the server_type the storage vendor provides the string that identifies the server type 2 Change the disk volume state using the following command syntax nbdevconfig changestate stype server_type dp disk_pool_name dv vol_name state state The following is the path to the nbdevcon...

Page 117: ...and Device Management Device Monitor 2 At the bottom of the right pane select the Disk Pools tab 3 Select the disk pool 4 The state is displayed in the Status column Determining OpenStorage disk volume state Use the NetBackup nbdevquery command to determine the state of volumes in OpenStorage disk pools To determine OpenStorage disk volume state 1 Determine the name of the disk volume The followin...

Page 118: ...ndary disk pool is referenced by storage units you must delete those storage units To merge OpenStorage disk pools 1 Change the state of each disk pool to DOWN See Changing OpenStorage disk pool state on page 115 If backup jobs are assigned to a disk pool the state change fails Cancel the backup jobs or wait until the jobs complete 2 Merge the disk pools The following is the command syntax The pri...

Page 119: ...fig deletedv stype server_type dp disk_pool_name dv vol_name The following is the path to the nbdevconfig command UNIX usr openv netbackup bin admincmd Windows install_path NetBackup bin admincmd For the server_type the storage vendor provides the string that identifies the server type 4 Change the disk pool state to UP See Changing OpenStorage disk pool state on page 115 Updating an OpenStorage d...

Page 120: ...kup SpanImages specifies that backup images can span across volumes on the disk appliance setattribute attribute Viewing OpenStorage disk pools Use the NetBackup Administration Console to view configured disk pools To view disk pools In the NetBackup Administration Console in the left pane expand Media and Device Management Devices Disk Pools Monitoring OpenStorage storage capacity and usage To mo...

Page 121: ...the NetBackup OpsCenter Administrator s Guide Viewing OpenStorage disk reports The NetBackup disk reports include information about the disk pools disk storage units disk logs images that are stored on disk media and storage capacity Table 12 4 describes the disk reports available Table 12 4 Disk reports Description Report The Images on Disk report generates the image list present on the disk stor...

Page 122: ... the right pane select the report settings 4 Click Run Report About catalog backups to OpenStorage devices Beginning with NetBackup 6 5 4 both full catalog recovery and partial catalog recovery is possible from a primary hot catalog backup copy on disk storage Therefore you can write a hot catalog backup to an OpenStorage disk appliance and then recover the catalog from the primary copy Caveat the...

Page 123: ...copy of an image If you want to restore from an optimized duplication copy or a direct to tape copy of a backup image you must specify the copy See Restoring from a specific backup copy in the Backup Archive and Restore help 123 Managing OpenStorage About restoring from backup copies ...

Page 124: ...Managing OpenStorage About restoring from backup copies 124 ...

Page 125: ...tus by viewing the NetBackup log files Some NetBackup commands or processes write messages to their own log files Other processes use Veritas unified log VxUL files The following are the identifiers for log messages for OpenStorage An sts_ prefix relates to the interaction with the storage vendor software plug in A nirvanix com prefix relates to interaction with the Nirvanix Storage Delivery Netwo...

Page 126: ...pcommand directory Credentials configuration Table 13 2 shows the NetBackup VxUL originator IDs OIDs for the processes that write VxUL log messages VxUL uses a standardized name and file format for log files To view VxUL log files you must use the NetBackup vxlogview command The following is an example of how to view the most recent 20 minutes of log entries for the NetBackup Remote Manager and Mo...

Page 127: ...te Manager and Monitor Service RMMS runs on media servers 230 Device configuration Troubleshooting OpenStorage credentials creation The NetBackup tpconfig command creates the credentials for the storage server To troubleshoot credentials problems Examine the log files for the tpconfig command See About OpenStorage log files on page 125 See Creating NetBackup log file directories on page 84 Trouble...

Page 128: ...rage pool to fit your business needs For more information or to verify that your account has the proper settings please contact Nirvanix Customer Support using the Nirvanix Management Portal See About Nirvanix storage requirements and limitations on page 75 Troubleshooting the encryption plug in For the NetBackup encryption plug in for Nirvanix storage you can verify the connectivity to the storag...

Page 129: ...t the key group exists That the encryption keys exist in that key group That the current state of the keys key is ACTIVE See About data encryption for cloud storage on page 74 Troubleshooting Nirvanix backups and restores The following information may help you troubleshoot Nirvanix backup and restore problems Determine if backups exist on Nirvanix storage See To determine if backup images exist on...

Page 130: ...e if backup images exist on Nirvanix storage Run the following command on the media server that was assigned the backup job bpstsinfo ii storage_server nirvanix com stype storage_type Forstorage_type useeithernirvanix fornonencryptedbackupsornirvanix_e for encrypted backups The following is the path to the bpstsinfo command UNIX usr openv netbackup bin admincmd Windows install_path NetBackup bin a...

Page 131: ...SharedDisk option Chapter 14 Introducing SharedDisk 3 Section ...

Page 132: ...132 ...

Page 133: ...e server not found error All read or write requests to a SharedDisk disk pool use 6 5 media servers only If no 6 5 media servers are available the requests fail If you upgrade a 6 5 SharedDisk media server to 7 0 or later NetBackup marks the storage servers as DOWN It no longer functions as a SharedDisk storage server To ensure that the media server is not considered for SharedDisk jobs do one of ...

Page 134: ...e error You can use NetBackup Management Catalog to determine the backupid bpexpdate stype SharedDisk With this command NetBackup attempts an image cleanup job It fails with error 174 you can ignore the error Delete the fragments of the expired images by using the following command nbdelete allvolumes force Note Symantec recommends that you use solutions other that SharedDisk The AdvancedDisk stor...

Page 135: ...troducing the Shared Storage Option Chapter 16 Licensing the Shared Storage Option Chapter 17 Configuring the Shared Storage Option Chapter 18 Using the Shared Storage Option Chapter 19 Troubleshooting the Shared Storage Option 4 Section ...

Page 136: ...136 ...

Page 137: ...obotic library NetBackup automatically allocates and unallocates the drives as backup and restore operations require The Shared Storage Option is a separately licensed and a separately priced NetBackup software option which allows drive sharing The license key is the Shared Storage Option key The Shared Storage Option is required only if multiple hosts share drives For example multiple NDMP hosts ...

Page 138: ...mple Host A EMM Server Device allocation host Data path Data path Data path Data path Host adapter Host adapter Robot TLD 0 Robot control DRV1 DRV2 Hardware connection Host B Scan host avrd ltid avrd ltid nbemm DA vmd Path Control Hardware vmd In this figure the following describes Host A It is connected to drives DRV1 and DRV2 through SAN hardware Host A is the first host in the environment to co...

Page 139: ... you define a backup policy for a SAN media server add only the SAN media server as the client The NetBackup Shared Storage Option can use NetBackup SAN media servers About SSO and the NetBackup EMM server To coordinate network wide allocation of tape drives the NetBackup Enterprise Media Manager EMM manages all shared tape requests in a SAN EMM responds to requests from multiple instances of NetB...

Page 140: ...mation see NetBackup Commands Reference Guide How the scan host is determined A scan host is assigned for a shared drive until some interruption occurs For example if one of the following occurs EMM chooses a new scan host The socket connection the host the drive the drive path or the network goes down The drive is logically placed in the Down mode The scan host temporarily changes to hosts that r...

Page 141: ...wever it cannot detect connectivity breaks for example discontinuity in the Fibre Channel fabric until I O occurs Shared tape drive polling About the device allocation host The device allocation host is another name for the EMM server when the EMM server performs device allocation tasks for Shared Storage Option About reserving or releasing shared devices The Shared Storage Option does not load fi...

Page 142: ...edia servers by using any of the following methods Shared library support NetBackup allows different drives within the same robotic library to be configured on different media servers This capability is termed shared library support Robot types that support shared library are ACS TL8 TLD TLH TLM Partitioned libraries Some robot vendors also let you partition libraries One partitioned view of the r...

Page 143: ...up Exec SSO does not include support for UNIX servers and uses a different method for drive arbitration Backup Exec Shared Storage Option A NetBackup SAN media server backs up its own data to shared drives It cannot back up data on other NetBackup hosts or clients Symantec licenses NetBackup SAN media servers SAN media servers When the Shared Storage Option is installed a tape drive that is shared...

Page 144: ...Introducing the Shared Storage Option Shared Storage Option terms and concepts 144 ...

Page 145: ...key activates NetBackup to share the specific number of physical drives for which you are licensed See Licensing the Shared Storage Option on page 145 Licensing the Shared Storage Option No special installation is required for the Shared Storage Option When NetBackup software is installed the Shared Storage Option software also is installed However you must activate the feature by entering the Sha...

Page 146: ...In the NetBackup License Keys dialog box click New 3 In the AddaNewLicenseKey dialog box enter the license key and click Add or OK 4 Click Close 5 Restart all the NetBackup services and daemons See About the Shared Storage Option license key on page 145 Licensing the Shared Storage Option Licensing the Shared Storage Option 146 ...

Page 147: ...your hardware for use with Shared Storage Option you must do the following prerequisites Configure your SAN environment Attach robots and drives Ensure that all of the servers recognize the shared devices Device recognition may depend on operating system configuration as follows On UNIX or Linux servers you may have to modify configuration files such as the sg driver on Solaris systems On Windows ...

Page 148: ...drive Also record the version levels of firmware and drivers Install and configure the appropriate drivers See your vendor documentation for instructions On UNIX or Linux servers create any device files that are needed Depending on the operating system a reconfiguration system start boot r may create these files automatically Create the device files for each drive use the Fibre Channel LUNs of the...

Page 149: ...ure operating system tape drivers and pass through drivers to detect your SAN devices Check your hub timer settings Use hard arbitrated loop physical addresses rather than soft addresses Consult with hardware suppliers to verify the recommended usage of their products Check the firmware levels of all your Fibre Channel hardware for example bridges Use the most recent firmware level that is known t...

Page 150: ...priate system configuration files Guidance about the NetBackup requirements is available See the NetBackup Device Configuration Guide Verifying the connectivity Test your hardware configuration before you configure Shared Storage Option in NetBackup This task is very important and is often overlooked Note the following points Verify that all of your servers master and media can communicate with on...

Page 151: ...units and backup policies on page 152 About configuring NetBackup storage units and backup policies About configuring SSO in NetBackup Symantec recommends that you use the Device Configuration Wizard to configure Shared Storage Option in NetBackup Identifying devices when you configure shared devices is difficult and the wizard increases the likelihood of a successful configuration With the Device...

Page 152: ...e Configuration Wizard to configure the shared drives you may have configured storage units and policies already For more information see the following NetBackup Administrator s Guide for UNIX and Linux Volume I NetBackup Administrator s Guide for Windows Volume I Configure storage units and backup policies as follows In each storage unit definition logically define the robot and the shared drives...

Page 153: ...ibrary This section describes some tools you can use to verify your configuration How you verify that your configuration is set up correctly depends on your devices and how you configured Shared Storage Option as follows If you have serialized devices Symantec recommends that you use the Device Configuration Wizard The wizard verifies your configuration If you have non serialized devices see the S...

Page 154: ...ervers in your configuration Ensure that each shared drive has the same logical drive name and same drive number ID on each media server that shares the drive Configuring the Shared Storage Option Verifying your Shared Storage Option configuration 154 ...

Page 155: ...llowing example shows drive number 5 is named QUANTUM DLT7000 000 and drive number 6 is named QUANTUM DLT7000 001 Id DriveName Type Residence Drive Path Status 0 QUANTUM DLT7000 000 dlt TLD 0 DRIVE 5 dev st nh3c0t5l0 UP 1 QUANTUM DLT 7000 001 dlt TLD 0 DRIVE 6 dev st nh3c0t1l0 UP Currently defined robotics are TLD 0 robotic path dev sg h3c0t0l0 EMM server norway 155 Configuring the Shared Storage ...

Page 156: ...R NetBackup Robot Type 6 Removable Yes Device Supports SCSI 2 Number of Drives 6 Number of Slots 50 Number of Media Access Ports 10 Drive 1 Serial Number PXB03S0979 Drive 2 Serial Number PXB03S0913 Drive 3 Serial Number CXA04S2051 Drive 4 Serial Number PXA31S1787 Drive 5 Serial Number PXA37S3261 Drive 6 Serial Number PXA50S2276 Flags 0x0 Reason 0x0 Device Name dev st nh3c0t5l0 Passthru Name dev sg...

Page 157: ...Type 9 Removable Yes Device Supports SCSI 2 Flags 0x4 Reason 0x0 3 For each tape drive in the tpconfig output do the following Use the device file name from the tpconfig output to locate the tape drive in the scan output Step 1 shows device file pathnames dev st nh3c0t5l0 and dev st nh3c0t1l0 Determine the serial number of the drive in the scan output Tape in the device type field identifies a tap...

Page 158: ...he serial number in the output from the robot section of scan Changer in the device type field identifies a robot In the previous examples the serial numbers match Configuring the Shared Storage Option Verifying your Shared Storage Option configuration 158 ...

Page 159: ...drives See the following For more information about the Device Monitor see the NetBackupAdministrator s Guide Volume I Table 18 1 describes information you can glean from the NetBackup Administration Console Device Monitor Table 18 1 Device Monitor information Information Action The Control and DeviceHost columns contain shared drive information Drive Status pane For a shared drive the Change Mode...

Page 160: ... any number of hosts on which the function applies Set Cleaning Frequency Supported for shared drives Performing drive cleaning functions for a shared drive Viewing SSO summary reports You can view Shared Storage Option Summary reports See Shared Storage Option summary reports on page 161 To view SSO summary reports 1 In the NetBackup Administration Console in the left pane expand Media and Device...

Page 161: ...e allocation host Host name of the registered host Number of registered and reserved drives Availability status Scan ability factor Scan status if the host is scan host for at least one SSO drive About adding SSO configuration options You can fine tune your configuration by adding Shared Storage Option options to the vm conf Media Manager configuration file For more information see The Media Manag...

Page 162: ...Using the Shared Storage Option About adding SSO configuration options 162 ...

Page 163: ...devices and you suspect problems with the operating system refer to the following Operating system logs as described in the operating system documents NetBackup logs Operating system man pages UNIX or Linux servers only The NetBackup Device Configuration Guide Common configuration issues with Shared Storage Option If you cannot obtain full functionality after you configure SSO consider the followi...

Page 164: ...he same robot control host on every host Remember that except for ACS and TLM robot types only one host controls the robot Verify that you used the Device Configuration Wizard rather than the tpconfig utility to configure Shared Storage Option The wizard coordinates configuration with all hosts that share the drives The tpconfig utility may create inconsistent configurations Verify that you select...

Page 165: ...drivers For more information see the Solaris chapter of the NetBackup Device Configuration Guide Frequently asked questions about Shared Storage Option Q What combinations of SAN hardware components are supported for Shared Storage Option A Shared Storage Option works with many hardware combinations Symantec has an open policy on hardware support for Shared Storage Option Consult your hardware sup...

Page 166: ...SCSI protocol A Both IP protocol is used to provide coordination between servers Shared Storage Option uses SCSI protocol SCSI reserve as an added layer of protection Troubleshooting the Shared Storage Option Frequently asked questions about Shared Storage Option 166 ...

Page 167: ...re levels 148 149 H HyperTerminal 149 I installing the OpenStorage vendor plug in 78 L license key for AdvancedDisk 20 for Shared Storage Option 145 license keys 137 M maximum concurrent drives for backup 152 Media server storage unit setting 34 93 N nbemm 138 nbemm DA definition 138 Nirvanix 72 changing storage server properties 85 the Nirvanix vendor plug in 62 O OpenStorage installing the vendo...

Page 168: ...s OpenStorage 63 SSO definition 137 device allocation host 139 141 Device Allocation Host Summary 161 hardware requirements 137 scan host 138 140 SSO continued Shared Drive Summary 161 supported SAN hardware 165 terminology 143 Storage area network SAN 137 143 147 149 storage server about OpenSorage 61 changing properties for Nirvanix 85 storage unit properties OpenStorage 92 storage unit recommen...

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