Symantec NetBackup, Manual

Page: 130 / 168

The error indicate that you reached your
CHILD_ACCOUNT_SIZE
setting. The
CHILD_ACCOUNT_SIZE
setting is a storage server value.
See “Nirvanix storage server properties” on page 86.
■
If you find an
80006
reponse code, the buffer size may be too large. The
following is an example:
<Respones>
<ResonseCode>80006</ResponseCode>
<ErrorMessage>Session not found: bf0c4fd-0483-4ccd-8c40-849c27cf2615</ErrorMessage>
</Response>
Reduce the buffer size and try the backup again.
See “To determine if backup images exist on Nirvanix storage” on page 130.
To determine if backup images exist on Nirvanix storage
◆ Run the following command on the media server that was assigned the backup
job:
bpstsinfo –ii –storage_server nirvanix.com –stype storage_type
For storage_type, use either
nirvanix
for nonencrypted backups or
nirvanix_e
for encrypted backups.
The following is the path to the
bpstsinfo
command:
■
UNIX: /usr/openv/netbackup/bin/admincmd
■
Windows: install_path\NetBackup\bin\admincmd
To find backup and restore failure information
◆ Examine the
bptm
command log files on the media server that was assigned
the backup job.
See “About OpenStorage log files” on page 125.
See “Creating NetBackup log file directories” on page 84.
Troubleshooting OpenStorage
Troubleshooting Nirvanix backups and restores
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