37
37
This
This manual
manual is
is intended
intended as
as a
a guide
guide for
for authorized
authorized service
service personnel
personnel that
that have
have been
been trained
trained to
to
service
service and
and repair
repair the
the Suunto
Suunto Traverse,
Traverse, Kailash
Kailash and
and Ambit3
Ambit3 Vertical.
Vertical. It
It is
is not
not intended
intended for
for
unauthorized
unauthorized or
or untrained
untrained service
service personnel
personnel or
or the
the consumer.
consumer.
All
All instructions
instructions are
are categorized
categorized in
in header
header for
for Level
Level 1,
1, Level
Level 2
2 and
and Level
Level 3
3 repairs.
repairs. According
According to
to this
this
activity
activity repair
repair action
action is
is allowed
allowed to
to perform
perform in
in particular
particular service
service center.
center.
In
In general:
general: L1
L1 can
can perform
perform services
services that
that does
does not
not require
require opening
opening the
the product
product namely
namely exchanging
exchanging
batteries,
batteries, straps,
straps, bezels,
bezels, user
user support
support and
and product
product exchanges
exchanges according
according to
to instructions.
instructions.
L2
L2 can
can perform
perform all
all L1
L1 service
service activities
activities and
and also
also activities
activities that
that require
require opening
opening of
of the
the product
product
namely
namely reprogramming
reprogramming the
the product
product or
or exchanging
exchanging LCD,
LCD, inner
inner module,
module, PCBA,
PCBA, contact
contact plates,
plates,
pushers
pushers and
and casing.
casing.
L3
L3 performs
performs repairs
repairs which
which require
require tools
tools and
and equipment
equipment not
not available
available for
for L1
L1 and
and L2
L2 service
service centers
centers
as
as equipment
equipment for
for sensor
sensor calibrations.
calibrations.
Each
Each service
service or
or repair
repair activity
activity will
will be
be covered
covered with
with 3
3 months
months of
of service
service warranty
warranty starting
starting from
from
date
date of
of repair.
repair.
o
o
The
The service
service activities
activities must
must be
be performed
performed in
in a
a dry
dry (relative
(relative humidity
humidity maximum
maximum
50%)
50%) and
and clean
clean place
place at
at room
room temperature
temperature (18
(18
‐‐
25ºC
25ºC [65
[65
‐‐
78ºF]).
78ºF]).
o
o
ESD
ESD protection
protection instructed
instructed by
by Suunto
Suunto is
is required
required at
at Service
Service Center.
Center.
o
o
See
See ESD
ESD requirements
requirements for
for each
each level
level at
at Material
Material Bank.
Bank.
o
o
Technician
Technician has
has to
to have
have easy
easy access
access to
to internet
internet in
in order
order to
to find
find support
support and
and report
report
repairs.
repairs.
o
o
Consumer
Consumer satisfaction
satisfaction and
and even
even safety
safety depends
depends on
on a
a quality
quality of
of the
the service.
service.
o
o
Service
Service must
must be
be performed
performed in
in correct
correct conditions
conditions and
and by
by authorized
authorized person.
person.
General
General
Authorized
Authorized
Service
Service
Service
Service
Warranty
Warranty
Service
Service
Center
Center
Facilities
Facilities
