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turn the power back ON.
10. Read the LCD window to see if the dispenser is
indicating action required, such as filling the tank.
11. If there still is no product dispensed, contact the
SureShot Dispensing Systems® Technical
Assistance Center
at 1-888-777-9990 or 1-902-
865-9602.
Dispenser is
not dispensing the
proper amounts of
product
1. Make sure the flavor delivery tubes are inserted in
the product dispensing block correctly since kinks or
blockages can affect delivery amounts.
2. Check to ensure that the product dispensing block is
clean.
3. Product may have run dry before refilling. Complete
a prime cycle. (See Step 8, page 9)
4. Inlet check valve in the pump body below the tank
spout may be bypassing and need to be replaced.
Replacement check valves are available from
SureShot Dispensing Systems® Technical
Assistance Center at 1-888-777-9990 or 1-902-865-
9602.
5. Check filter washer and clean as necessary.
To replace inlet check valve:
a. Empty flavor tank by pressing and holding the
Clean button for two seconds and allowing the
flavor to drain out.
b. Lift flavor tank out.
c. Loosen the plastic check valve retainer with a
wrench and unscrew to remove.
d. Remove the filter washer and inlet check valve.
e. Replace with a new inlet check valve. Ensure
correct placement of the valve: inlet at the top
facing the tank and outlet at the bottom toward
the valve block. (See page 21)
f. Replace the filter washer.
g. Tighten the retainer until it is snug. Do not over-
tighten.
h. Replace the tank.
i. Fill the tank and prime the pump. (Page 9)
Dispensing tube block
is sticky
1. A sticky block is usually caused by product
build-up on the block . The problem is corrected
by cleaning the block with the brush provided and
wiping it down with a warm, soapy solution or using
any detergent approved by your provincial or state
authority.
Dispenser is unusually
warm on the exterior
1. Ensure the vents at the back of the dispenser are
not blocked.
2. Make sure the dispenser is not too close to a heat-
generating machine, such as a coffeemaker. Allow
