3-3
Chapter 3: Troubleshooting
the modifi cations to the boot block code.
3. If you've followed the instructions above to troubleshoot your system, and still
cannot resolve the problem, then contact Supermicro's technical support and
provide them with the following information:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your
system fi rst boots up)
•System
confi
guration
An example of a Technical Support form is on our web site at
(http://www.
supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached
by e-mail at [email protected], by phone at: (408) 503-8000, option
2, or by fax at (408)503-8019.
3-3 Frequently
Asked
Questions
Question: What type of memory does my motherboard support?
Answer:
The X7SBA supports up to 8 GB of
unbuffered
, ECC,
DDR2-800/677,
two-way interleaved or non-interleaved SDRAM. See Section 2-4 for details on
installing memory.
Question: How do I update my BIOS?
Answer:
It is not recommended that you upgrade your BIOS if you are not ex-
periencing problems with your system. Updated BIOS fi les are located on our
web site at
(http://www.supermicro.com/support/bios/
). Please check our BIOS
warning message and the information on how to update your BIOS on our web
site. Also, check the current BIOS revision and make sure it is newer than your
current BIOS before downloading. Select your mainboard model and download
the BIOS fi le to your computer.
N
ote
: Since the onboard SP1 BIOS chip is not removable, it cannot be replaced
by the user. To replace a failed BIOS chip, please send your motherboard to RMA
Department, Supermicro, 980 Rock Ave., San Jose, CA 95131.)
(
Warning
: Do not shut down or reset the system while updating BIOS
to prevent possible system boot failure!)
Question:
What's on the CD that came with my motherboard?
Answer:
The supplied compact disc has quite a few drivers and programs that will
greatly enhance your system. We recommend that you review the CD and install
Summary of Contents for X7SBA
Page 1: ...X7SBA USER S MANUAL Revision 1 0...
Page 76: ...4 26 X7SBA User s Manual Notes...
Page 82: ...A 6 X7SBA User s Manual Notes...
Page 88: ...B 6 X7SBA User s Manual Notes...
Page 126: ...E 4 X7SBA User s Manual Notes...