Supero SUPER 370SSA, User Manual

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UPER 370SSA/370SSM User's Manual
Troubleshooting
3-4 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is
required before any warranty service will be rendered. You can obtain
service by calling your vendor for a Returned Merchandise Authorization
(RMA) number. When returning to the manufacturer, the RMA number
should be prominently displayed on the outside of the shipping carton, and
mailed prepaid or hand-carried. Shipping and handling charges will be ap-
plied for all orders that must be mailed when service is complete.
This warranty only covers normal consumer use and does not cover dam-
ages incurred in shipping or from failure due to the alternation, misuse,
abuse or improper maintenance of products.
During the warranty period, contact your distributor first for any product
problems.
Q u e s t i o n : H o w d o I c o n n e c t t h e A T A 6 6 / 1 0 0 c a b l e t o m y I D E
device(s)?
Answer: The 80-wire/40-pin ATA66/100 IDE cable that came with your
system has two connectors to support two drives. This special cable must
be used to take advantage of the speed the ATA66/100 technology offers.
Connect the blue connector to the onboard IDE header and the other
connector(s) to your hard drive(s). Consult the documentation that came
with your disk drive for details on actual jumper locations and settings.
(The 370SSM has an ATA66 cable and the 370SSA has an ATA100 cable.)