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Sun Microsystems StorageTek 9985V, Manual

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Support Services

Sun StorageTek Service Support Offerings

The Sun StorageTek Service

SM

 program is an innovative and flexible service offering that allows customers to 

choose the level of service best suited to their needs, ranging from mission-critical support for maximum 
solution availability to backup assistance for self-support customers. The Sun StorageTek Service program 
provides a simple pricing structure in which a single fee covers support for an entire system, including related 
hardware and peripherals, the Solaris

TM

 Operating Environment software, and telephone support for Sun

TM 

software packages. The majority of Sun's customers today take advantage of the Sun StorageTek Service 
program, underscoring the value that it represents. Customers should check with their local Sun Enterprise 
Services representatives for program and feature availability in their areas.

Sun StorageTek Service program support contracts are available both during and after the warranty program. 
Customers may choose to uplift the service and support agreement to meet their business needs by purchasing a 
Sun StorageTek Service contract. For more information on the Sun StorageTek Service program offerings refer 
to the following URL: 

http://www.sun.com/service/storageplans/index.xml

The Gold/Platinum levels of Sun StorageTek Service support contracts are outlined below.

Sun StorageTek Service Program Support

Program

Description

Mission-Critical 
Sun StorageTek Service 
Platinum

SM

 Support

Designed to support client-server, mission critical solutions by 
focusing on failure prevention, rapid recovery and year round 
technical services planning. Support is provided 24 x 7.

Business-Critical
Sun StorageTek Service Gold

SM 

Support 

Includes a complete package of proactive and responsive services for 
customers who require maximum uptime for their strategic business-
critical systems. Support is provided 24 x 7. 

Sun Software Standard Support (ST)

Extended local business hours coverage 12 hours a day, five days a week 

Four (4) hour telephone response time for urgent* issues during extended local business hours 

Two (2) authorized contacts 

Unlimited technical support incidents 

You rate the priority of your support requests 

Technical assistance from experienced support engineers 

Web-based incident submission and tracking through Sun's Online Support Center 

Software enhancement releases and patches 

7x24 access to Sun's online technical knowledge database 

Just the Facts

October 2007

136

Sun Confidential – For Internal Use and Authorized Partner Use Only

Summary of Contents for StorageTek 9985V

Page 1: ...Sun StorageTek 9985V Storage System Just the Facts Sun Internal Partner Version October 09 2007 Just the Facts October 2007 1 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 2: ...countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the United States and other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc UNIX is a registered trademark in the United States and other countries exclusively licensed through X Open Company Ltd ESCON FICON and...

Page 3: ...tion Lifecycle Management 27 Business Continuity 27 Product Specifications 28 Product Overview 28 Hardware Architecture 34 Components of the Controller Frame 35 Storage Clusters 36 Nonvolatile Shared Memory 37 Nonvolatile Cache Memory 37 Multiple Data and Control Paths 37 Redundant Power Supplies 38 Channel Adapters and Front End Directors 38 Host Channels 38 Disk Adapters and Back End Directors 3...

Page 4: ...ageTek Hi Track 62 LUN Mapping 63 Storage Domains 63 LUN Masking 63 Virtual Private Storage Machines 63 Command Line Interface CLI 63 Encrypted Communications 64 Reliability Availability and Serviceability RAS 65 System Administration 67 What Works With What 68 Compatible Software 69 Sun Software 69 Third Party Software 69 Ordering Information 70 Section 1 How products are licensed on the ST9985V ...

Page 5: ...n 100 Data Availability Guarantee Logical Partitioning Universal Replicator and its 4th generation massively scalable crossbar switch architecture ST9985V is an evolution of those capabilities with greater performance scalability and even higher levels of availability New integrated capabilities for thin provisioning and enhancements to its second generation of embedded virtualization will further...

Page 6: ...its potential with best storage practices the ST9985V assists customers in more closely aligning IT and business objectives In summary ST9985V unifies data and storage services across heterogeneous storage supporting industrial strength virtualization replication migration and single pane of glass management Customers can use just one platform to manage all of their storage systems Key Product Att...

Page 7: ...00 000 IOPS Maximum 69 2 TB w 300 GB HDD Internal raw capacity The marketing number is 72 TB rounded up 240 Disk drives 64 GB Data Cache Memory 16 GB Shared Memroy Control Cache Memory 48 FC connections 24 FICON 24 ESCON connections 8 Virtual Partitions Virtual Storage Machines 65 536 Logical devices Open Systems and z OS 96 PB External Storage Support Dynamic Provisioning Thin Provisioning ST9900...

Page 8: ...ST9900 In System Replication Includes ShadowImage for Open and z OS and CoW for Open ST9900 Compatible FlashCopy version 2 ST9900 Dynamic Provisioning ST9900 Continuous Data Protection Future estimated 1HCY08 ST9900 Compatible PAV ST9900 Business Continuity Manager ST9900 CrossOS File Exchange RapidXchange HMDE ST9900 HiCommand Tuning Manager ST9900 Tiered Storage Manager ST9900 HiCommand Replicat...

Page 9: ...n increases efficiency improves service levels simplifies data migration and helps meet compliance demands With BOS V Virtual Partitions are expanded up to 32 storage cache and IO ports partitions Note that the ST 9985 V can have up to 8 of these partitions and the ST 9990V can have up to 32 of these partitions Sun StorageTek 9900 HiCommand Tuning Manager and Sun StorageTek 9900 HiCommand Device M...

Page 10: ...he LDEV Security feature of the SE9990 subsystems allow the user to restrict z OS host access to the logical devices LDEVs on the SE9990 subsystem no orderable part numbers this feature is embedded within the BOS Suite as it is within the Resource Manager Suite Sun StorageTek 9900 Compatible PAV Enables the z OS host system to issue multiple I O requests in parallel to single logical devices LDEV ...

Page 11: ...ilable post launch just as it did successfully for years in Open Systems with Fibre Channel external storage systems support Detailed Messages 1 An enterprise s information is one of its most critical assets and an intelligent and holistic approach must be applied to manage information from creation to deletion Sun provides the Information Ecosystem for end to end data management including a portf...

Page 12: ...RCO but Recovery Point Objective RPO as well 3 The StorageTek 9985V can help lower the cost of storage for enterprises with investments in mainframe applications Native mainframe connectivity FICON and ESCON has been increased to 24 ports each 24 FICON and 24 ESCON ports each on the ST 9985V system Universal Replicator allows the attachment and virtualization of SATA devices Virtual Private Storag...

Page 13: ...ournaling and pull technology for high per formance guaranteed data integrity and fast recovery o Only platform that can use the same replication copy and data movement software solutions across a heterogeneous storage pool Best Flexibility o Up to 8 dynamically re configurable virtual storage systems virtual partitions Note that the ST 9985 V system can support up to 8 partitions and the ST 9990 ...

Page 14: ...icated to each server It is essential to fence off the resources required by the most critical applications so disk administrators can guarantee their performance and protect them from demand spikes from lower priority applications like large batch data transfers Sun ST9990 90 85V customers can use VPM to set up as many as 32 8 for ST9985 separate Virtual Private Storage Machines or Virtual Partit...

Page 15: ...EMC s DMX was originally designed without mirrored cache In the DMX 3 EMC introduced mirrored cache but used an simplistic and very wasteful model that mirrors all cache both reads and writes so no more than half the DMX cache can be used for data The EMC mirroring is active passive so the mirrored cache cannot be used to increase write performance Dynamic Provisioning Thin Provisioning ST9990V an...

Page 16: ...t Fibre Channel FED 48 Three 16 port Fibre Channel FEDs Maximum ESCON Ports 16 One 16 port ESCON FED 24 Three 8 port ESCON FEDs Maximum FICON Ports 16 One 16 port FICON FED 24 Three 8 port FICON FEDs Maximum iSCSI Ports 8 One 8 port iSCSI FED TBD Maximum NAS Ports 8 One 8 port NAS Blade FED Supports C NAS The following features will be available at GA 13 3 GB sec Aggregate System Bandwidth 800 000...

Page 17: ... second Fibre Channel front and back Channel adapters disks and back end storage adapters Unlike current ST9990 that has 4Gb s front end adapters but only 2Gb s back end to disks Tiered Storage New support for FICON attached external storage available in late 2007 HDS will announce a statement of intent to deliver FICON attached external storage but no delivery date will be announced Statement of ...

Page 18: ... ST9900 Compatible PAV ST9900 Business Continuity Manager ST9900 CrossOS File Exchange RapidXchange HMDE ST9900 HiCommand Tuning Manager ST9900 Tiered Storage Manager ST9900 HiCommand Replication Monitor ST9900 HiCommand Protection Manager ST9900 Dynamic Link Manager Service Warranty WARRANTY LEVEL AND LENGTH Sun StorageTek 9985V System The official Sun StorageTek 9985V warranty statements are mai...

Page 19: ...o take advantage of ST9900 software free updates and upgrades customers must purchase the appropriate Sun Software Service Plan The recommended level of support for this product is Premium For more information regarding Sun Software Service Plans please visit the following site http www sun com service support software index html FEATURE FUNCTION AND BENEFIT MATRIX ST9985V will provide the industr...

Page 20: ...n Multi hop capability Delta resync support for highest level of RPO and RTO Any to any replication local or remote with optimized performance and data protection Optimization of WAN performance and cost Highest level of RPO Recovery Point Objective and RPO Recovery Point Objective Dynamic Provisioning Provide Thin Provisioning capability and enable storage over allocation will less physical disk ...

Page 21: ...iated with one of 8 microprocessors MP on the the FED MPs are arranged in partner pairs To upgrade microcode one of the MP partners is taken offline while the other MP partner continues to process transactions The flash memory associated with the offline MP is updated and brought back online when the microcode update is completed System remains in production during microcode update Highly availabl...

Page 22: ...ality The Sun StorageTek 6000 product family mostly consist of modular storage for open system environments delivers the most cost effective combination of data availability performance scalability and features The Sun StorageTek 3000 product family offers complete ruggedized storage systems for workgroup environments These systems deliver high performance reliability and scalability as well as a ...

Page 23: ...nables hyper consolidation through enhanced virtualization features on an architecture that has proven itself reliable resilient and unrivaled in performance unlike point product solutions based on an old architecture For enterprises facing rapid data growth and multiple disparate applications the Sun StorageTek 9985V system helps reduce costs and improve service levels through better management o...

Page 24: ...ential data managed by a 9990 is fully protected The Sun StorageTek 9985V provides two point in time local copy protection packages Sun StorageTek 9985V ShadowImage In System Replication and Sun StorageTek 9985V Copy on Write Snapshot To support remote replication of data the Sun StorageTek 9985V offers the StorageTek 9900 True Copy Remote Replication software that permits both synchronous and asy...

Page 25: ... and Performance The Sun StorageTek 9985V system is one of the first products in its class that enables enterprises to dedicate and scale storage resources to meet changing application needs Feature Support The Sun StorageTek 9985V provides for a complete set of connectivity and upgrade features to respond to changing customer environments This provides partners the ability to manage customer expe...

Page 26: ...al and an increasing number of businesses need data access 24 hours per day data availability is more important than ever In order to meet the high availability HA characteristics required in mission critical environments the Sun StorageTek 9985V system storage trays are designed to be fully redundant and available Hot swap redundant RAID controllers disk drives cache interconnect cards data paths...

Page 27: ...alue Information lifecycle management extends this concept through the grouping of data and storage into classes and migrating data based on established policies from one storage device to another Data and information lifecycle management has become critical to companies for compliance and regulatory reasons A Sun StorageTek 9985V is an ideal storage system from a data information lifecycle manage...

Page 28: ...frastructure internally or in combination with externally attached storage New with ST9990V and ST9985V is the ability to attach external storage via FICON to enable a simpler and smoother migration path or tiered storage infrastructure for mainframe customers With embedded virtualization and dynamic application data mobility solutions like HiCommand Tiered Storage Manager customers can continuall...

Page 29: ...ditional disk drives Dynamic Provisioning software allows customers to allocate virtual disk storage based on their anticipated future needs but with less physical disk initially required Additional physical disks can be purchased later and installed transparently without an application service interruption This feature is not available for mainframes z OS but Open Systems only Enhanced Business C...

Page 30: ...achines to dedicate and charge for a fixed amount of storage for each application or department with the flexibility to change that allocation as needed Customers who wish to offer their end users a service level agreement that includes the option for differentiated classes of storage to match the level of service they wish to pay for can deploy ST9985V with internal storage and one or more differ...

Page 31: ... Controller DKC Frame Disk Unit DKU or Disk Array Frame REAR VIEW FRONT VIEW 2001 mm TOP VIEW 601 mm 1046 mm Just the Facts October 2007 31 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 32: ...REAR VIEW FRONT VIEW 2001 mm TOP VIEW 601 mm 1046 mm Just the Facts October 2007 32 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 33: ...2 with a lower and upper layer All PCBs are half size than on the Universal Storage Platform Just the Facts October 2007 33 Sun Confidential For Internal Use and Authorized Partner Use Only Disk Chassis DKU R3 Disk Chassis DKU R2 Disk Chassis DKU R1 Disk Chassis DKU R0 Disk Controller DKC Operator Panel Additional SVP Battery Chassis Primary Rack Secondary Rack 12U 12U 2U 10U ...

Page 34: ...dride batteries Note The shared memory for the ST9985V is now mounted on separate PCBs was mounted on the cache boards for previous RAID subsystems This new design eliminates the performance degradation caused by write through mode previously experienced during shared memory replacement Just the Facts October 2007 34 Sun Confidential For Internal Use and Authorized Partner Use Only Power supply bo...

Page 35: ...plex shared memory Nonvolatile duplex cache memory Multiple data and control paths Redundant power supplies Front end directors Channels Back end directors Just the Facts October 2007 35 Sun Confidential For Internal Use and Authorized Partner Use Only Channel I F max 48 path Hi Star Net CHA Option1 CSW Basic DKA Option1 Cluster1 Cluster2 Cluster1 Cluster2 DKCBOX Max 64HDD FCAL Max 64HDD FCAL Max ...

Page 36: ...ry contents In addition to the high level redundancy that this type of storage clustering provides many of the individual components within each storage cluster contain redundant circuits paths and or processors to allow the storage cluster to remain operational even with multiple component failures Each storage cluster is powered by its own set of power supplies which can provide power for the en...

Page 37: ...qual areas called cache A and cache B on separate cards Cache A is in cluster 1 and cache B is in cluster 2 The ST9985V places all read and write data in cache Write data is normally written to both cache A and B with one channel write operation so that the data is always duplicated duplexed across logic and power boundaries If one copy of write data is defective or lost the other copy is immediat...

Page 38: ... Note Performance Monitor allows users to collect and view usage statistics for the front end directors in the ST9985V Host Channels The ST9985V supports all mainframe all open system and multiplatform operations and offers the following types of host channel connections FICON The ST9985V supports up to 24 FICON ports capable of data transfer speeds of up to 400 MB sec 4 Gbps FICON features availa...

Page 39: ...es user authentication between hosts and ports mutually by using CHAP challenge handshake authentication protocol iSCSI is a future Disk Adapters and Back End Directors The disk adapters DKAs contain the back end directors microprocessors that control the transfer of data between the disk drives and cache The disk adapters are installed in pairs for redundancy and performance The diagram below ill...

Page 40: ...in for the ST9985V BED Specifications Parameter Specifications Numberofback enddirectorfeatures USPV 1 8 USPVM 1 Back endpathsperBEDfeature 8 Back endpathsperstoragesystem USPV 8 64 USPVM 8 Back endarrayinterfacetype Fibre channelarbitratedloop FC AL Back endinterfacetransferrate burstrate 400MB sec 4Gbps Maximum concurrentback endoperationsperBEDfeature 8 Maximum concurrentback endoperationsperst...

Page 41: ...l OpenSA Apache supporting SSL to encrypt the communication Setup for encrypted communication will be performed only for customers who request encrypted communication Authentication is added for Fibre Channel similar like it used for iSCSI ports The use of this additional security feature will require Host HBA and or Switches that support this function Storage Navigator no longer run s a Java Appl...

Page 42: ...e found on sunsolve sun com under coresdirectory There can be some challenges re installing the Apache Web server with SSL enabled Pls contact ken ow wing sun com to direction to the appropriate resources which can assist you For those customer who strongly prefer to engage in remote administration please check with Ken Ow Wing Sun com for the latest in terms improvement to security on this system...

Page 43: ...16 spares and order and order extra data drives and convert them to spares by reconfiguring the system Table 2 1 Disk Drive Specifications Parameter 72 GB 15 krpm DKS2C K72 FC 146 GB 15 krpm DKS2D K146FC Formatted capacity GB 71 50 143 76 Revolution speed rpm 15 000 15 000 Platter diameter 2 5 inches 2 5 inches Physical tracks per physical cylinder user area number of heads 8 8 Physical disk platt...

Page 44: ...0 Diagram of the Prior Generation ST 9985 The HDD and DC to DC converter are built in the same canister Power Connector Disk Drive Interface Connector Disk Drive DC DC Converter DC56V DC5 12V However in the new ST 9985 V you can see that the DC to DC converter is not built into the canister Just the Facts October 2007 44 Sun Confidential For Internal Use and Authorized Partner Use Only In the cani...

Page 45: ...d with the 300 GB disk drives include the following RAID 6 6 2 is a recommended option When the ST 9990 was first released RAID 6 was an was required That requirement has since been relaxed and RAID 6 now has the status of a recommended option Performance considerations associated with RAID 6 The amount of shared memory required will vary according to the capacity associated with the installed 300...

Page 46: ...aw achieved general availability May 3 2005 for the ST9990 This drive is also used in the ST9990 V and ST9985V This disk drive extends the maximum internal storage capacity of the ST9985V to 69 2 TB un formatted raw Additional RAID levels and striping sizes are under consideration and further information will be provided when available The ST9985V supports RAID 1 RAID 5 and RAID 6 array groups RAI...

Page 47: ...AID 6 is the most reliable of the RAID levels Sequential Data Striping The ST9985V s enhanced RAID 5 implementation attempts to keep write data in cache until parity can be generated without referencing old parity or data This capability to write entire data stripes which is usually achieved only in sequential processing environments minimizes the write penalty incurred by standard RAID 5 implemen...

Page 48: ... RAID 1 RAID 5 RAID 6 and intermixed RAID level configurations including intermixed array groups within an array domain illustrates an intermix of RAID levels All types of array groups RAID 5 3D 1P 7D 1P RAID 1 2D 2D 4D 4D RAID 6 6D 2P can be intermixed under one DKA pair Hard Disk Drive Intermix All hard disk drives HDDs in one array group parity group must be of the same capacity and type Differ...

Page 49: ...each RAID group RAID1 2D 2D is 100 Note that we normally configure systems in customer environments so that HDD bottleneck would not occur Therefore the ratio is not always as shown in the table below RAID level Random Read Sequential Read Sequential Write Random Write RAID1 2D 2D 100 100 100 RAID5 3D 1P 100 150 50 RAID5 7D 1P 200 350 100 RAID6 6D 2P 200 300 66 7 Note Proportional to the number of...

Page 50: ... which are rated as 30A and 250V and have two 16A circuit breakers with 20A trip values For installations outside the U S the plugs are IEC 309 which are rated as 32A and 250V and have two 16A circuit breakers with 20A trip values All power supplies are dual power supplies and are hot swappable Specific plug and receptacle configurations and part numbers are specified in the StorageTek 9985V insta...

Page 51: ...ormally for 200 milliseconds If the power failure exceeds 200 ms the storage system uses power from the batteries to back up the cache memory and shared memory for 36 hours or 48 hours depending on the amount of cache memory Just the Facts October 2007 51 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 52: ...siness value of centralized global storage management is to increase business agility through heightened operational excellence and greatly reduced total cost of ownership StorageTek 9900 HiCommand Device Manager The StorageTek 9900 HiCommand Device Manager software provides a single platform for centrally managing configuring and monitoring Sun StorageTek 9900 series and any storage product that ...

Page 53: ...s are expanded up to 32 storage and 32 cache partitions Sun StorageTek 9990 Universal Volume Manager Simplified management is a key component of large scale data storage consolidation The Sun StorageTek 9990 Universal VolumeManager software allows you to manage multiple storage systems connected to the Sun StorageTek 9990 system under a single point of control Using Universal VolumeManager you can...

Page 54: ...replication among 9985Vsystems including between and among hosted storage systems Sun StorageTek 9985V Dynamic Provisioning The Sun StorageTek 9985V Dynamic Provisioning software improves storage utilization simplifies storage provisioning and enables an easy transparent way of adding additional storage when needed without disruptions to applications Also known as thin provisioning Dynamic Provisi...

Page 55: ...eplacing HBAs upgrading firmware understanding what users and data are impacted by planned or unplanned downtime identifying new capacity that can be utilized by individual application StorageTek 9900 Volume Migration The StorageTek 9900 Volume Migration software helps simplify the way users manage performance levels in the Sun StorageTek 9900 series Sun StorageTek 9900 Volume Migration software a...

Page 56: ...ol the volume of storage capacity required for each Copy on Write Snapshot copy is substantially smaller than the source volume As a result a significant savings is realized when compared with full cloning methods The Copy on Write Snapshot copies are fully read write compatible with other hosts and can be used for rapid data restores application testing and development data mining data warehousin...

Page 57: ... P o o l 2 E a s i e r P e r fo r m a n c e O p ti m i z a ti o n A llo w h u g e lo g i c a l v o l u m e s i z e w i t h m i n i m u m p h y s i c a l c a p a c i t y u s a g e D e p e n d e n t u p o n O S fi le s y s te m a n d o r D B p la t fo r m 3 O p ti m i z e C a p a c i ty U s a g e Q u i c k v o lu m e c r e a ti o n w o fo r m a tti n g o r p h y s i c a l i n s ta lla ti o n F r e e...

Page 58: ... for all of these hardware platforms are contained in token 344150 Solaris 10 AMD 64 SAN X X versions Token 385413 FAR or Feature Availability Report This is the second most used Support Matrix for the ST9900 Family The most important items contained in this document include support statements for multipathing clustering booting and volume management A separate document under this token number is ...

Page 59: ...annel back end resource aggregation specifications This virtual partitioning feature of the StorageTek 9985V allows users to consolidate heterogeneous storage environments to provide known quality of service QoS metrics to applications and users VPSMs complement Dynamic System Domains DSD provided in Sun Servers DSDs are a form of server partitioning Together VPSMs and DSD supports a customer s Se...

Page 60: ...e Logical Partition CLPR defines the assignment of a specific data cache allocation and the assignment of one or more parity groups assigned to that cache allocation The StorageTek 9900 Storage Navigator is used to maintain user access control for each Virtual Private Storage Machine Storage Navigator provides administrator and user level authorities and maintains an access control directory to ke...

Page 61: ...BM MVS ESA IBM VMS SA IBM VM ESA IBM VSE EDA IBM z OS IBM z OS e IBM z VM IBM RedHat for S 390 zSeries Security Monitoring and Diagnostics Software StorageTek Hi Track The main security features of this software are 128 bit secure socket layer SSL encryption support for the user interface between the customer s management LAN and the Storage Service Processor Password protection in the user interf...

Page 62: ... storage management infrastructure More efficient utilization of storage capacity all attached servers and departments receive storage from a unified storage pool reducing the amount of capacity overhead required and eliminating the unused storage that typically sits wasted in a distributed environment LUN Masking LUN masking is the term used for assigning access permissions read only read write o...

Page 63: ...n the Sun StorageTek 9985V system that is the monitoring and diagnostic software as well as the management software support only through https encrypted communications Just the Facts October 2007 63 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 64: ...disk of the same speed RPMs and the same or less capacity even if the failed disk and spare disk are in different array domains attached to different back end directors Dynamic duplex cache The ST9985V cache is divided into two equal segments on separate power boundaries The ST9985V places all write data in both cache segments with one internal write operation so the data is always duplicated dupl...

Page 65: ...or Reporting The ST9985V reports service information messages SIMs to notify users of errors and service requirements SIMs can also report normal operational changes such as remote copy pair status change The SIMs are logged on the ST9985V SVP reported directly to the mainframe and open system hosts and reported to ST9900 Data Systems over Hi Track Just the Facts October 2007 65 Sun Confidential F...

Page 66: ...fer to the following web page for the latest User Guides and maintenance manuals http pts storage west products T99x0 documentation html Just the Facts October 2007 66 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 67: ...es Switch Firmware If you seek a combination which is slightly different from a supported combination please place a query to hdsconfig global Sun COM For anybody wishing to keep up to date on the the latest purely product information regarding the SE 9900 Family of systems it is recommended that you subscribe to this alias Feature Availability Report FAR Issued by ST9900 HDS and republished by Su...

Page 68: ...ftware in conjunction with Solaris 8 Operating System Solaris Volume Manager software embedded in Solaris 9 Operating System Sun Cluster 3 0 software update 3 and 3 1 base Sun StorageTek SAN Foundation 4 4 release SF v 6 4 Third Party Software VERITAS NetBackup VxNBU 5 0 or higher VERITAS Volume Manager with DMP VxVM DMP 3 5 and 4 0 for Solaris OS VERITAS File System VxFS 3 5 and 4 0 for Solaris O...

Page 69: ...KC F615I 1FL Both short wavelength and long wavelength transceivers may be installed on the same channel adapter A maximum of three adapters 48 ports can be installed in the CHA exclusive use slot RoHS 5 compliant TV9DKC F615I 1FL 895 00 M N A Description Sun StorageTek TM 9985V 4Gb s Fibre Long Wavelength SFP Transceiver A port may be changed from short wavelength to long wavelength by replacing ...

Page 70: ...ype optical connectors are installed on the PCBs A maximum of three adapters 24 ports can be installed in the CHA exclusive use slot RoHS 5 compliant TV9DKC F615I 8MFS 29 195 00 M N A Description Sun StorageTek TM 9985V FICON Channel Adapter consisting of eight 1 2 4Gbps mainframe Short Wavelength fibre channel ports The option is composed of two channel adapter PCBs with four fibre channel ports ...

Page 71: ... Add one set of this option to TV9DKC F615I SBX when cache memory capacity is 80GB or more future cache memory support option RoHS 5 compliant TV9DKC F615I PHEC 625 00 M N A Description Sun StorageTek TM 9985V Europe AC Power Cord Kit provides eight power cords for the 1 phase 10A connection between the Disk Chassis and PDU One of these kits must be ordered for each TV9DKC615i B2 Control Frame RoH...

Page 72: ...geTek TM 9985V Disk Ctrl Frame with Logic Pwr Box and SVP no CE Laptop PC Houses Memory FE and BEDirectors up to two Disk Chassis Available in disk diskless config Supports RAID1 5 6 Not included 19 inch Rack DKA option Cache Memory Adapter and Shared Memory Adapter Cache Memory Module and Shared Memory Module CHA option Power Cord Installation included RoHS 5 compliant TV9044 220033 01 1 00 M N A...

Page 73: ... up to a total of 10TB per disk controller frame Primary and secondary volumes on a system All TB Qty ordered within destination band TV9044 220035 03C 5 695 00 M N A Description Sun StorageTek TM 9985V Disaster Recovery Bundle Suite includes TC Sync Universal Replicator 2DC and RAID Manager 11 25TB License Band license key on CDROM license certificate on paper pricing based on usable capacity for...

Page 74: ...mary and secondary volumes on a system All TB Qty ordered within destination band TV9044 220036 03B 695 00 M N A Description Sun StorageTek TM 9985V Disaster Recovery Extended Bundle Suite includes Universal Replicator 3DC and 4x4 1 5TB License Band license key on CDROM license certificate on paper pricing based on usable capacity for each 1TB increment up to a total of 5TB per disk controller fra...

Page 75: ...ler frame TV9044 220037 03A 8 245 00 M N A Description Sun StorageTek TM 9985V In System Replication Bundle Suite includes ShadowImage and Copy on Write 1 5TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment up to a total of 5TB per disk controller frame All TB Qty ordered within destination band TV9044 220037 03B 7 265 00 M N A...

Page 76: ...ription Sun StorageTek TM 9985V Dynamic Provisioning Media Kit No license Product documentation on CDROM Included with first license purchased for each disk controller frame TV9044 220039 02 1 00 M N A Description Sun StorageTek TM 9985V Dynamic Provisioning Trial License License key and documentation on CDROM License certificate on paper One per disk controller frame Capacity independent license ...

Page 77: ...tination band TV9044 220040 03C 2 655 00 M N A Description Sun StorageTek TM 9985V HiCommand Tuning Manager 11 25TB License Band License key on CDROM License certificate on paper Pricing based on internal raw capacity for each 1TB increment up to a total of25TB per disk controller frame All TB Qty ordered within destination band TV9044 220040 03D 2 065 00 M N A Description Sun StorageTek TM 9985V ...

Page 78: ...e key on CDROM License certificate on paper Pricing based on internal raw capacity for each 1TB increment up to a total of 100TB per disk controller frame All TB Qty ordered within destination band TV9044 220041 03F 895 00 M N A Description Sun StorageTek TM 9985V HiCommand Tiered Storage Manager Internal 101 500TB License Band License key on CDROM License certificate on paper Pricing based on int...

Page 79: ...n band TV9044 220043 01 1 00 M N A Description Sun StorageTek TM 9985V Compatible FlashCopy Media Kit includes ShadowImage media kit No license Product documentation on CDROM Included with first license purchased for each disk controller frame TV9044 220043 02 1 00 M N A Description Sun StorageTek TM 9985V Compatible FlashCopy License Base Includes ShadowImage trial license License key and documen...

Page 80: ...ntation on CDROM Included with first license purchased for each disk controller frame TV9044 220044 02 1 00 M N A Description Sun StorageTek TM 9985V Compatible PAV Trial License License key and documentation on CDROM License certificate on paper One per disk controller frame Capacity independent license is valid for 120 days TV9044 220044 03 8 735 00 M N A Description Sun StorageTek TM 9985V Comp...

Page 81: ...900 Cross OS File Exchange Base License License key License certificate on paper Capacity independent Pricing per disk controller frame TV9044 220051 01 1 00 M N A Description Sun StorageTek TM 9900 Business Continuity Manager v5 3 Media Kit no license product documentation on CDROM included with first license purchased for each disk controller frame includes BC Base and TC Extd CT Groups All 9900...

Page 82: ...nches of usable space Any portion not covered by the ST9985 subsystem bezel will be covered by a flat filler plate APAC and International Americas electrical power requirements RoHS 5 compliant TV97846545 8 995 00 M N A Description Sun StorageTek 19 inch EMEA rack houses the ST9985V unit which includes Logic Power Supply Box SVP Service Processor the initial Disk Chassis or HDD Box and the Optiona...

Page 83: ...Replicator 2DC and RAID Manager 1 5TB License Band license key on CDROM license certificate on paper pricing based on usable capacity for each 1TB increment up to a total of 5TB per disk controller frame Primary and secondary volumes on a system All TB Qty ordered within destination band 3 Year Standard Support TV9 220035 03B 1PR 1 368 00 S N A Description Sun StorageTek TM 9985V Disaster Recovery...

Page 84: ... per disk controller frame Primary and secondary volumes on a system All TB Qty ordered within destination band 3 Year Standard Support TV9 220035 03D 1PR 900 00 S N A Description Sun StorageTek TM 9985V Disaster Recovery Bundle Suite includes TC Sync Universal Replicator 2DC and RAID Manager 26 50TB License Tier license key on CDROM license certificate on paper pricing based on usable capacity fo...

Page 85: ...ndle Suite includes TC Sync Universal Replicator 2DC and RAID Manager 101 500TB License Tier license key on CDROM license certificate on paper pricing based on usable capacity for each 1TB increment up to a total of 500TB per disk controller frame Primary and secondary volumes on a system All TB Qty ordered within destination band Annual Premium Support TV9 220035 03F 1ST 540 00 S N A Description ...

Page 86: ...tor 2DC and RAID Manager media kit no license product documentation on CDROM included with first license purchased for each disk controller frame 3 Year Additional Media TV9 220035 MEDIA 60 00 S N A Description Sun StorageTek TM 9985V Disaster Recovery Bundle Media Kit includes TC Sync Universal Replicator 2DC and RAID Manager media kit no license product documentation on CDROM included with first...

Page 87: ...ended Bundle Suite includes Universal Replicator 3DC and 4x4 6 10TB License Band license key on CDROM license certificate on paper pricing based on usable capacity for each 1TB increment up to a total of 10TB per disk controller frame Primary and secondary volumes on a system All TB Qty ordered within destination band Annual Premium Support TV9 220036 03B 1ST 120 00 S N A Description Sun StorageTe...

Page 88: ...disk controller frame Primary and secondary volumes on a system All TB Qty ordered within destination band Annual Premium Support TV9 220036 03D 1ST 72 00 S N A Description Sun StorageTek TM 9985V Disaster Recovery Extended Bundle Suite includes Universal Replicator 3DC and 4x4 26 50TB License Band license key on CDROM license certificate on paper pricing based on usable capacity for each 1TB incr...

Page 89: ...ended Bundle Suite includes Universal Replicator 3DC and 4x4 101 500TB License Band license key on CDROM license certificate on paper pricing based on usable capacity for each 1TB increment up to a total of 500TB per disk controller frame Primary and secondary volumes on a system All TB Qty ordered within destination band Annual Standard Support TV9 220036 03F 3PR 180 00 S N A Description Sun Stor...

Page 90: ...M 9985V In System Replication Bundle Suite license base includes ShadowImage and Copy on Write base license license key on CDROM license certificate on paper one per disk controller frame capacity independent license included with first license purchased for each disk controller frame Annual Premium Support TV9 220037 03 1ST 1 764 00 S N A Description Sun StorageTek TM 9985V In System Replication ...

Page 91: ...nd Annual Standard Support TV9 220037 03B 3PR 3 960 00 S N A Description Sun StorageTek TM 9985V In System Replication Bundle Suite includes ShadowImage and Copy on Write 6 10TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment up to a total of 10TB per disk controller frame All TB Qty ordered within destination band 3 Year Premi...

Page 92: ...nt up to a total of 50TB per disk controller frame All TB Qty ordered within destination band 3 Year Standard Support TV9 220037 03E 1PR 732 00 S N A Description Sun StorageTek TM 9985V In System Replication Bundle Suite includes ShadowImage and Copy on Write 51 100TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment up to a tota...

Page 93: ...t TV9 220037 03G 1ST 408 00 S N A Description Sun StorageTek TM 9985V In System Replication Bundle Suite includes ShadowImage and Copy on Write 500TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment up to a total greater than 500TB per disk controller frame All TB Qty ordered within destination band Annual Standard Support TV9 2...

Page 94: ...ncluded with first license purchased for each disk controller frame 3 Year Additional Media TV9 220034 MEDIA 60 00 S N A Description Sun StorageTek TM 9985V Basic Operating System BOS Media Kit includes HdvM Resource Mgr Server Priority Mgr and Virtual Partitioning Mgr 4 partitions media kit no license product documentation on CDROM included with first license purchased for each disk controller fr...

Page 95: ... controller frame Capacity independent license Included with first license purchased for each disk controller frame 3 Year Standard Support TV9 220039 03A 1PR 2 628 00 S N A Description Sun StorageTek TM 9985V Dynamic Provisioning First 10TB License Band License key on CDROM License certificate on paper Pricing and license capacity based on total usable capacity of volumes in the HDP pool first 10...

Page 96: ...sed on total usable capacity of volumes in the HDP pool additional 20TB increment per disk controller frame TB Qty ordered in 10TB 20TB 50TB increments up to a total of 110TBs Annual Premium Support TV9 220039 03C 1ST 3 912 00 S N A Description Sun StorageTek TM 9985V Dynamic Provisioning Additional 20TB License Band License key on CDROM License certificate on paper Pricing and license capacity ba...

Page 97: ...c Provisioning 60TB to Frame Upgrade License Band License key on CDROM License certificate on paper Pricing and license capacity based on total usable capacity of volumes in the HDP pool Upgrade 60TB to Frame License TB Qty ordered in 10TB 20TB 50TB increments up to total of 110TBs Annual Standard Support TV9 220039 03E 3PR 7 164 00 S N A Description Sun StorageTek TM 9985V Dynamic Provisioning 60...

Page 98: ...ation band Annual Standard Support TV9 220040 03A 3PR 1 944 00 S N A Description Sun StorageTek TM 9985V HiCommand Tuning Manager 1 5TB License Band License key on CDROM License certificate on paper Pricing based on internal raw capacity for each 1TB increment up to a total of 5TB per disk controller frame All TB Qty ordered within destination band 3 Year Premium Support TV9 220040 03A 3ST 1 656 0...

Page 99: ...TB per disk controller frame All TB Qty ordered within destination band 3 Year Standard Support TV9 220040 03D 1PR 408 00 S N A Description Sun StorageTek TM 9985V HiCommand Tuning Manager 26 50TB License Band License key on CDROM License certificate on paper Pricing based on internal raw capacity for each 1TB increment up to a total of 50TB per disk controller frame All TB Qty ordered within dest...

Page 100: ...cense certificate on paper Pricing based on internal raw capacity for each 1TB increment up to a total of 500TB per disk controller frame All TB Qty ordered within destination band Annual Standard Support TV9 220040 03F 3PR 540 00 S N A Description Sun StorageTek TM 9985V HiCommand Tuning Manager 100 500TB License Band License key on CDROM License certificate on paper Pricing based on internal raw...

Page 101: ...Annual Standard Support TV9 220041 03 3PR 2 016 00 S N A Description Sun StorageTek TM 9985V HiCommand Tiered Storage Manager Internal Base License License key on CDROM License certificate on paper One per disk controller frame Capacity independent license Included with first license purchased for each disk controller frame 3 Year Premium Support TV9 220041 03 3ST 1 728 00 S N A Description Sun St...

Page 102: ...nd 3 Year Standard Support TV9 220041 03C 1PR 468 00 S N A Description Sun StorageTek TM 9985V HiCommand Tiered Storage Manager Internal 11 25TB License Band License key on CDROM License certificate on paper Pricing based on internal raw capacity for each 1TB increment up to a total of 25TB per disk controller frame All TB Qty ordered within destination band Annual Premium Support TV9 220041 03C 1...

Page 103: ...l of 100TB per disk controller frame All TB Qty ordered within destination band Annual Standard Support TV9 220041 03E 3PR 756 00 S N A Description Sun StorageTek TM 9985V HiCommand Tiered Storage Manager Internal 51 100TB License Band License key on CDROM License certificate on paper Pricing based on internal raw capacity for each 1TB increment up to a total of 100TB per disk controller frame All...

Page 104: ...te on paper Pricing based on internal raw capacity for each 1TB increment up to a total greater than 500TB per disk controller frame All TB Qty ordered within destination band 3 Year Standard Support TV9 220042 03A 1PR 408 00 S N A Description Sun StorageTek TM 9985V HiCommand Tiered Storage Manager External 4TB increments in the 1 20TB License Band License key on CDROM License certificate on pape...

Page 105: ...00 S N A Description Sun StorageTek TM 9985V HiCommand Tiered Storage Manager External 4TB increments in the 41 80TB License Band License key on CDROM License certificate on paper Pricing based on external usable capacity for each 4TB increment from 41 80TB per disk controller frame All TB Qty ordered within destination band Annual Standard Support TV9 220042 03C 3PR 684 00 S N A Description Sun S...

Page 106: ...Qty ordered within destination band 3 Year Premium Support TV9 220042 03E 3ST 324 00 S N A Description Sun StorageTek TM 9985V HiCommand Tiered Storage Manager External 4TB increments in the 161 400TB License Band License key on CDROM License certificate on paper Pricing based on external usable capacity for each 4TB increment from 160 400TB per disk controller frame All TB Qty ordered within dest...

Page 107: ...nager 5 8 Media kit no license product documentation on CDROM included with first license purchased for each disk controller frame For ST9900 systems 3 Year Additional Media TV9 220053 MEDIA 60 00 S N A Description Sun StorageTek TM 9900 HiCommand Tiered Storage Manager 5 8 Media kit no license product documentation on CDROM included with first license purchased for each disk controller frame For ...

Page 108: ... usable capacity for each 1TB increment up to a total of 10TB per disk controller frame All TB Qty ordered within destination band Annual Premium Support TV9 220043 03B 1ST 2 040 00 S N A Description Sun StorageTek TM 9985V Compatible FlashCopy License Includes ShadowImage 6 10TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment ...

Page 109: ...ek TM 9985V Compatible FlashCopy License Includes ShadowImage 26 50TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment up to a total of 50TB per disk controller frame All TB Qty ordered within destination band 3 Year Premium Support TV9 220043 03D 3ST 3 492 00 S N A Description Sun StorageTek TM 9985V Compatible FlashCopy Licens...

Page 110: ...ered within destination band 3 Year Standard Support TV9 220043 03G 1PR 804 00 S N A Description Sun StorageTek TM 9985V Compatible FlashCopy License Includes ShadowImage 500TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment up to a total greater than 500TB per disk controller frame All TB Qty ordered within destination band An...

Page 111: ...ordered within destination band Annual Premium Support TV9 220044 03A 1ST 1 188 00 S N A Description Sun StorageTek TM 9985V Compatible PAV 1 5TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment up to a total of 5TB per disk controller frame All TB Qty ordered within destination band Annual Standard Support TV9 220044 03A 3PR 3 ...

Page 112: ...9985V Compatible PAV 11 25TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment up to a total of 25TB per disk controller frame All TB Qty ordered within destination band 3 Year Standard Support TV9 220044 03D 1PR 708 00 S N A Description Sun StorageTek TM 9985V Compatible PAV 26 50TB License Band License key on CDROM License cert...

Page 113: ... A Description Sun StorageTek TM 9985V Compatible PAV 101 500TB License Band License key on CDROM License certificate on paper Pricing based on usable capacity for each 1TB increment up to a total of 500TB per disk controller frame All TB Qty ordered within destination band Annual Standard Support TV9 220044 03F 3PR 1 224 00 S N A Description Sun StorageTek TM 9985V Compatible PAV 101 500TB Licens...

Page 114: ...l Standard Support TV9 220045 03 3PR 22 572 00 S N A Description Sun StorageTek TM 9900 Cross OS File Exchange Base License License key License certificate on paper Capacity independent Pricing per disk controller frame 3 Year Premium Support TV9 220045 03 3ST 19 188 00 S N A Description Sun StorageTek TM 9900 Cross OS File Exchange Base License License key License certificate on paper Capacity in...

Page 115: ...un StorageTek 9985V System disk drive Upgrade to 1 Year of Platinum Support W9D T13 1DSK 24 1G 60 00 S N A Description Sun StorageTek 9985V System disk drive Upgrade to Gold Support 7X24 On Site Support for 1 Year W9D T13 1DSK 24 2G 120 00 S N A Description Sun StorageTek 9985V System disk drive Upgrade to Gold Support 7X24 On Site Support for 2 Years W9D T13 1DSK 24 3G 180 00 S N A Description Su...

Page 116: ...essional Services High End Disk Integration Service for ST9985V Basic Operating System BOS configuration Includes Device Manager Resource Manager Server Priority Manager and Virtual Partition Manager support for up to 4 virtual Partitions Small Configuration Up to 35 TB of Disk Up to 256 LUNs included Up to 32 dual host connections P WW PS ED85VDP C 999 999 00 C N A Description Dynamic Provisionin...

Page 117: ...erver Priority Manager and Virtual Partition Manager support for up to 4 virtual Partitions Small Configuration Up to 35 TB of Disk Up to 256 LUNs included Up to 32 dual host connections WW PS ED85VDP C 999 999 00 C N A Description Dynamic Provisioning DP for ST9985V can be included as an additional feature of the Base BOS configuration with additional Dynamic Provisioning Licensed TB s WW PS ED85...

Page 118: ...SELL CO DELIVER IDO PARTNER PURCHASE ONLY Sun Professional Services High End Disk Integration Service for ST9985V Basic Operating System BOS configuration Includes Device Manager Resource Manager and Virtual Partition Manager support for up to 4 virtual Partitions Medium Configuration Up to 70 TB of Disk Up to 8 LPARs included P WW PS M85VBOS S 20 925 00 E N A Description FOR RESELL CO DELIVER IDO...

Page 119: ...nc as an addition to the Base BOS configuration with additional Universal Replicator support for UR Licensed TB s P WW PS MED85VIS C 999 999 00 C N A Description In System Replication IS for ST9985V can be included as an addition to the Base BOS configuration with additional ShadowImage Replication support for SI Licensed TB s Open Systems Copy on Write CoW can be included as an addition to the Ba...

Page 120: ...ST9985V will be available through Sun distributors to resellers who have passed the standard Sun Partner Certification and Training Classes Partners are eligible to resell and deliver Sun services subject to Sun Partner Advantage SPA criteria Partner numbers are immediately available for partner sales 14 PARTNER CERTIFICATION AND TRAINING Please refer to the follow URL for information on appropria...

Page 121: ...er sun com US training programs docs strategic datacenter program pdf Copyright 2005 Sun Microsystems Inc All Rights Reserved Sun Sun Microsystems the Sun Logo and SunSpectrum are trademarks registered trademarks or service marks of Sun Microsystems Inc in the United States and other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC Internat...

Page 122: ...aw capacity for each 1TB increments External pricing based on external usable capacity for each 4TB increments 4 Features which are licensed based on Usable Capacity a These products are based on the total needed usable capacity i e the licensing is still based on total primary or secondary volumes no matter if the volume is internal to the ST9985V or on the external device b The list of products ...

Page 123: ...5V software within bands in increments of 1TB up to unlimited capacity For example Customer wants 15TBs Customer purchases the base license price plus the cost per TB within band 3 above 11TB 25TBs Upgrade example Customer wants to acquire an additional 15TBs The next 15TBs places customer in band 4 pricing 26TB 50TB Customer acquires the next 15TB at the cost per TB within Band 4 This benefits th...

Page 124: ... system increased to 64K for both Open systems and mainframes 4GB sec end to end Front End Directors Disks and Back End Directors FICON External Storage attachment Fibre Channel Front End Directors in increments of either 8 or 16 ESCON Front End Directors in increments of 8 FICON directors available in increments of 8 Number of FC ports is 48 Number of FICON and ESCON ports has been increased from...

Page 125: ...ales reps then determine the appropriate value for the storage devices being traded for the ST9900 This amount can be used to purchase additional migration services or more storage capacity thereby extending the purchase budget Q How can Sun help me with the migration and ongoing support of the ST9985V A Sun Professional Services can assist the customer in optimizing storage investments and improv...

Page 126: ...ormance Back End Directors A No There is only one type of Back End Director and it has one microprocessor per Fibre Channel Loop Q How many hard disk drives can be contained in an ST9985V Disk Chassis A 60 hard disk drives per disk chassis or 240 HDD maximum in two racks Q What software is included within the ST9900 BOS and BOS V Suite Software Does it replace these products A ST9900 Basic Operati...

Page 127: ...onents Installation of optional third party SAN components may involve additional charges ST9985V installation does not include any consulting engagement services Customers are encouraged to utilize Sun Services consulting for SAN architecture and implementation engagements Customers may also utilize Implementation Service for Sun StorageTek 9900 Series for implementation services that go beyond t...

Page 128: ...ly automatic tuning and avoidance of performance hot spots because I O activity is spread across a large number of disk devices in the Dynamic Provisioning software s shared pool of disks 4 Reduced Total Cost of Ownership TCO by deferring some portion of storage acquisitions to a later date Over an extended period of time the storage acquisition costs will be reduced by the use of Dynamic Provisio...

Page 129: ... upgrades Q Why did we create new software suites bundles with the ST9985V and what are they A NOTE See ST9985V unique software part numbers The new software suites bundles were created to simplify the sales process create new pricing structure that is easier to understand reduce the installation and maintenance procedures for both our customers and sales personnel and increase customer satisfacti...

Page 130: ...itions ST9900 Performance Monitor software ST9900 Volume Security software ST9900 Data Retention software for z OS ST9900 Data Retention software ST9900 Volume Port Security software ST9900 Volume Shredder software ST9900 Storage Navigator software ST9900 SNMP API ST9900 JAVA API ST9900 Database Validator software ST9900 Server Priority Manager software Q How do I order the other ST9900 software p...

Page 131: ...vailable at General Availability NAS High and iSCSI support is not available at GA but is planned for the future Q Will the ST9985V replace the ST9985 immediately A Both the ST9985V and current ST9985 will co exist for a period of time The ST9985 system will be orderable as a new manufactured product for 9 12 months beyond the introduction of the ST9985V Furthermore the ST9985 systems will continu...

Page 132: ...No Dynamic Provisioning is for Open Systems only supporting OPEN V Q Where can I get even more information on the ST9985V A For more and up to date information please visit the following external product page http www sun com storagetek disk_systems data_center 9985v Additional information is also available under the following Token s 513698 Sun StorageTek 9985V Technical Presentation 510459 Dynam...

Page 133: ...comes around the header in the packet will know to drop its payload activate a particular HDD And the key is that only that HDD will be active on the loop So with only one active HDD on the loop diagnosability is improved One can also make the argument that Reliability is improved Since the Switch FCAL is more diagnosable problems can be pin pointed and resolved more quickly resulting in a more re...

Page 134: ...lation is supported A First Sun does not support either Unisys or Fujitsu Mainframes Support of these specific vendors of mainframes are special case situation which will be explained in another Q A below The support has any 3380 n device emulation has historically been only for the Unisys or Fujitsu MSP Operating Systems with the SE 9960 and SE 9910 No version of the IBM 3380 n emulation is suppo...

Page 135: ...g section of this announcement are Service parts numbers that will only be available for quoting between now and when new ERP system goes live Please use these parts until further notice Q How do I recognize the existing Sun Spectrum Instant Upgrade SIU part numbers A These part numbers all start with the prefix W9D Q What other service offerings are impacted by this transition to new ERP system A...

Page 136: ...Tek Service program offerings refer to the following URL http www sun com service storageplans index xml The Gold Platinum levels of Sun StorageTek Service support contracts are outlined below Sun StorageTek Service Program Support Program Description Mission Critical Sun StorageTek Service PlatinumSM Support Designed to support client server mission critical solutions by focusing on failure preve...

Page 137: ...echnical Support Engineer Additional authorized contacts Specific features and service options may not be available in all regions Coverage hours and response times may vary by country or location After hours support may not be available in your local language Warranty Information This information applies to Sun StorageTek 9990V 9990 9985V 9985 9980 and 9970 systems This does not include third par...

Page 138: ...anty period of any given controller unit is 3 years If non controller unit components are purchased from Sun and attached to an existing installed control unit the warranty period of the controller unit is not affected The warranty period of the non controller unit new components assumes the remaining warranty period of the attached controller unit Just the Facts October 2007 138 Sun Confidential ...

Page 139: ...d during normal business hours 1 Sun reserves the right to require customer to perform installation activities for certain optional components should it be determined that Sun s presence on site is not necessary i e for very basic product upgrade purchases such as power cords for which Sun s presence on site is not required 9900 Installation does not include the installation of optional third part...

Page 140: ...cation Verify Sun server host connections to LUNs Verify Sun StorageTek 9900 Remote Response with remote support center System Turnover Installation review and customer sign off Provide system reference documentation 2 Connection of 9900 subsystem to host s through switches may involve additional charges and strong recommendation to customer to utilize Sun Professional Services engagement Basic in...

Page 141: ...system environments A Sun Support Services operating system expertise is tops in Sun Solaris In addition Sun s Customer Care Centers provide support expertise for customer product connections involving qualified Sun storage products attached to non Solaris hosts This currently includes Windows 2000 Windows NT Linux IBM AIX and HP UX and MainFrame Operating Systems The nature of this support expert...

Page 142: ...t and support knowledge across interconnect and interoperability of third party products with Sun storage and servers Sun StorageTek Service Gold and Platinum customers can also gain access to the VERITAS Oracle Sun Joint Esc1STtion Center VOS JEC and to Sun s Vendor Integration Program SunVIP SM Q How does Sun Support compare against the competition in data center storage system support A Storage...

Page 143: ...regular basis and it is strongly recommended that this web site be reviewed rather than depending on the information in this SunIntro which may rapidly become out of date 1 Go to http sejsc ebay 2 Look to your left column on this web page 3 Click on WWWW Q Can I still sell the ST9985 A Yes Please continue to sell the ST9985 This system will continue to be sold for the foreseeable future Q Where do...

Page 144: ...swap upgrade is available using Sun s Upgrade Allowance Program Sun Professional Services can perform data migration service to complement the upgrade Q Does the ST9985V work with ST9910 60 70 80 85 90 90V A The ST9985V will work with the ST9910 60 70 80 85 90 90V at multiple levels First the ST9985V will work with ST9910 60 70 80 85 09 90V with TrueCopy for short and long distance replication Sec...

Page 145: ...fficulty meeting application availability targets due to service interruptions from adding additional storage capacity 5 Inability to rapidly respond to changing user and application storage needs 6 Difficulty managing storage complexity and cost from multiple heterogeneous storage systems 7 Inability to transparently migrate aging data to lower cost storage technologies Q How does storage consoli...

Page 146: ... Center Engineers Channel Service Delivery Partners The ST9985V System represents an evolution of the current ST9985 products The ST9985V surpasses the performance capacity and scalability of the current product line delivers thin provisioning and extends the capabilities of the market leading controller based virtualization platform while minimizing impact on current Data Center operations The ta...

Page 147: ...rse WH 1513WBT ST9985toST9985VDifferences fortrainedSupportEngineers Avail 10 5 07 Complete Service Training Path Course IESHDS 424 5dayInstallationandMaintenanceClass Course IESHDS 4509990Vdifferences2DayILT Availnow Course WH 1513WBT ST9985toST9985VDifferences forpreviouslytrainedSupport Engineers Avail10 5 07 Just the Facts October 2007 147 Sun Confidential For Internal Use and Authorized Partn...

Page 148: ...nistration and Configuration Customer class HDS 420 Increased to 3 day ILT New course number tbd Services Support Training Course IESHDS 451 Increased to 5 day SE training Replaces IESHDS 420 Available 11 30 07 Course WH 1513 WBT ST9985 to ST9985V Differences for trained Support Engineers Avail 9 30 07 Complete Service Training Path Course IESHDS 424 5 day Installation and Maintenance Class Course...

Page 149: ...y to Login via the Contractor login to Sun LMS with your Sun ID LDAP password To access the Sun Product Training from the Partner Portal http pwtraining eu sun com EMEA http pwtraining sun com AMER http pwtraining pr sun com APAC Sun Professional Services Sun StorageTek 99985V Implementation Service BOS Virtual Service Service is a combination of both the Virtual Partition Manager VPM and Universa...

Page 150: ... Custom Optimization service which is based of the output of the Assessment Service This service is for Open Systems environments only and is not applicable to Mainframe environments The services are custom services and scoped and priced on the size of the customer s environment and the level of effort required to complete the services It is a two 2 step process to engage Professional Services 1 A...

Page 151: ...s 5 Physical Specifications and Requirements 6 Power Specifications and Requirements 7 Environmental Specifications and Requirements 8 Operational Requirements Note The general information in this chapter is provided to assist in installation planning and may not be complete The installation and maintenance documents used by Hitachi Data Systems personnel e g Maintenance Manual contain complete sp...

Page 152: ...ruct access Observe the following general safety requirements Cabling Do not obstruct walkways when routing cables Do not place heavy materials on cables Do not place cables near any possible source of heat Warning labels Obey all warning labels When warning labels become dirty or start peeling off replace them Authorized personnel Allow only qualified and authorized personnel e g certified electr...

Page 153: ...mensions of the USP VM product uncrated and unpacked See Dimensions and Weight for the dimensions of the USP VM components Weight The floors elevators stairs and ramps must be able to support the weight of the delivered equipment as it is moved to the installation location Spreader plates may be required to distribute the load and or protect the floor as the equipment is moved to the installation ...

Page 154: ...age Platform VM see Table 2 2 Table 2 2 Environmental Specifications for Storage Shipping Storage Parameter Low High Temperature F C 5 25 140 60 RelativeHumidity 4 5 95 Max WetBulb F C 84 29 TemperatureDeviation F hour C hour 36 20 For storage the equipment should be packed with factory packing Just the Facts October 2007 154 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 155: ...adequate protection from electrical radio frequency interference Dust pollution and particulate contamination The data center must provide adequate protection from dust pollution and particulate contamination Acoustics The data center must provide adequate acoustic insulation for operation of the Universal Storage Platform VM Customer supplied hardware The customer supplied hardware e g connectors...

Page 156: ... Service Clearance Floor Cutout and Floor Load Rating Disk Chassis DKU R3 Disk Chassis DKU R2 Disk Chassis DKU R1 Disk Chassis DKU R0 Disk Controller DKC Operator Panel Additional SVP Battery Chassis Primary Rack Secondary Rack 12U 12U 2U 10U Figure 2 1 Physical Overview of the Universal Storage Platform VM Just the Facts October 2007 156 Sun Confidential For Internal Use and Authorized Partner Us...

Page 157: ... rack configuration Table 2 3 lists the dimension and weight specifications for the Universal Storage Platform VM components REAR VIEW FRONT VIEW 2001 mm TOP VIEW 601 mm 1046 mm Figure 2 2 Physical Dimensions Single Rack Configuration Just the Facts October 2007 157 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 158: ...ONT VIEW TOP VIEW 2001 mm 601 mm 601 mm 1046 mm TBD Figure 2 3 Physical Dimensions Twin Rack Configuration Just the Facts October 2007 158 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 159: ...DKC F615I UC0 3 2 DKC F615I UC1 2 1 DKC F615I EXC0 6 2 DKC F615I SX 1 2 DKC F615I S4GQ 0 08 DKC F615I DKA 2 6 DKC F615I CX 2 2 DKC F615I C4G 0 08 DKC F615I C8G 0 08 DKC F615I 8S 2 7 DKC F615I 8MFS 3 0 DKC F615I 8MFL 3 0 DKC F615I 8FS 2 8 DKC F615I 16FS 3 0 DKC F615I 1FL 0 02 DKC F615I 1FS 0 02 DKC F615I SVP 4 1 DKC F615I MDM 0 07 DKC F615I 72KS 0 9 DKC F615I 146KS 0 9 DKC F605I 300KS 0 9 Just the ...

Page 160: ... c should be made as large as possible b Actual clearances for installation should be determined after consulting with the site facilities manager as the clearances could vary depending on the building conditions Table 2 4 Floor Load Rating and Clearances Single Rack FloorLoadRating kg m 2 lb ft 2 Required Clearance a b m Clearance c m C 0 C 0 2 C 0 4 C 0 6 C 1 0 500 102 4 0 2 0 2 0 2 0 2 0 2 450 ...

Page 161: ...oragesystemwhenthestabilizerplate s aretobeattachedafterthe storagesystemisinstalled Whenstoragesystemsofthesametypearetobeinstalledadjacenttoeachother theminimum clearancebetweenthestoragesystemsis100mm Dimensionsinparenthesesshowallowablerangeofthefloorcutoutdimensions Positionthefloorcutoutinthecenterofthe storagesystem Thepositionmaybeoff centerifthecutoutallowssmoothentranceofanexternalcable ...

Page 162: ...ce a b dependsonthefloorloadratingandclearance c SeeTable2 5forfloorloadratingandclearance requirements Allowclearanceof100mmonbothsidesofthestoragesystemwhenthestabilizerplate s aretobeattachedafterthe storagesystemisinstalled Thestabilizerplateshavedimensions HxWxD of74mmx500mmx220mmor2 9inchesx 19 6inchesx8 6inches Whenstoragesystemsofthesametypearetobeinstalledadjacenttoeachother theminimum cl...

Page 163: ... shows the locations of the power supplies Table 2 6 Current Specifications Inrush Current Power SupplyLocation Input Power 1st 0 p 2nd 0 p 1st 0 p Time 25 Leakage Current Input Current 1 Steady Current 2 DKCPS11 12 1 phase 10 5A 7 0A 0 2ms 0 29mA 5 6A 2 8A DKCPS21 22 1 phase 10 5A 7 0A 0 2ms 0 29mA 5 6A 2 8A DKUPSx 01 11 21 31 1 phase 12 5A 5 0A 0 2ms 0 2mA 2 4A 1 2A DKUPSx 00 10 20 30 1 phase 12...

Page 164: ...ndary Rack DKU PS PDU PDU Power Cable AC Input 1 Power Cable AC Input 2 PS31 PS30 15 DKU R2 PS21 PS20 15 PS11 PS10 15 PS01 PS00 15 PS31 PS30 15 DKU R3 PS21 PS20 15 PS11 PS10 15 PS01 PS00 15 PDU PDU Plugs for 30A Breakers USA NEMA L6 30P International IEC 309 Plugs for 30A Breakers USA NEMA L6 30P International IEC 309 Plugs for 30A Breakers USA NEMA L6 30P Europe IEC 309 Figure 2 6 Power Supply Lo...

Page 165: ...0A breaker 30A breaker 30A breaker 30A breaker 30A breaker Configuration with two disk chassis DKC F615I B2 installed Figure 2 7 Breaker Configurations for the Primary Rack Configuration with one disk chassis DKC F615I B2 installed PDU 1 20A PDU 1 20A PDU 1 20A 30A breaker 30A breaker PDU 1 20A PDU 1 20A PDU 1 20A 30A breaker 30A breaker 30A breaker 30A breaker Configuration with two disk chassis ...

Page 166: ... the AC cables between the PDUs and PDPs correctly If these cables are connected incorrectly a system failure will occur when one of the AC inputs is interrupted Figure 2 9 illustrates the correct connections drawing on the left and the incorrect connections drawing on the right PDP1 PDP2 Connect to same PDP PDP Power Distribution Panel 1 When connected correctly two of the four PDUs can supply po...

Page 167: ...o the UPS and the other one to the PDP UPS1 PDP2 PDP Power Distribution Panel UPS2 PDP1 PDU 1 20A PDU 1 20A PDU 1 20A PDU 1 20A Primary Rack Secondary Rack PDU 1 20A PDU 1 20A To PDP To UPS To PDP Figure 2 10 Power Connection through UPS Just the Facts October 2007 167 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 168: ...r240V 1Phase 2Wire Ground 6 or 8 Circuit Breakers and Plugs The PDU plugs are appropriate for the power sources at the installation sites For installations within the U S the plugs are NEMA L6 30P which are rated as 30A and 250V and have two 16A circuit breakers with 20A trip values For installations outside the U S the plugs are IEC 309 which are rated as 32A and 250V and have two 16A circuit bre...

Page 169: ...ng Storage 3 Parameter Low High Low High Low High Temperature F C 60 16 90 32 14 10 109 43 5 25 140 60 RelativeHumidity 4 20 80 8 90 5 95 Max WetBulb F C 79 26 81 27 84 29 TemperatureDeviation F hour C hour 18 10 18 10 36 20 Altitude 60mto3 000m Notes 3 Therequirementsforoperatingconditionshouldbesatisfiedbeforethestoragesystemispoweredon Maximum temperatureof90 F 32 C shouldbestrictlysatisfiedata...

Page 170: ... 0 015 0 015 DKC F615I C8G 0 019 0 020 DKC F615I 8S 0 146 0 150 DKC F615I 8MFS 0 146 0 150 DKC F615I 8MFL 0 146 0 150 DKC F615I 8FS 0 130 0 135 DKC F615I 16FS 0 146 0 150 DKC F615I 1FL DKC F615I 1FS DKC F615I SVP 0 073 0 075 DKC F615I MDM 0 006 0 006 DKC F615I 72KS 0 020 0 021 DKC F615I 146KS 0 020 0 021 DKC F615I 300KS 0 020 0 021 Loudness The acoustic emission values loudness in dB A for the Uni...

Page 171: ...orizontal InclineImpact4ft s 1 22m s 4 Vertical RotationalEdge0 5ft 0 15m 5 Notes 4 Thevibrationspecificationsapplytoallthreeaxes SeeASTM D999 91 StandardMethodsforVibrationTestingofShippingContainers SeeASTM D4728 01TestMethodforRandomVibrationTestingofShippingContainers SeeASTM D5277 92 StandardTestMethodsforPerformingProgrammedHorizontalImpactsUsinganInclinedImpactTester SeeASTM D6055 96 Standa...

Page 172: ...tem configuration and status information and send user requested commands to the storage system Storage Navigator serves as the integrated interface for all Resource Manager components Cable length for front end directors Table 2 11 lists the cable length requirements for the front end directors FEDs in the Universal Storage Platform VM External storage If you plan to attach external storage to th...

Page 173: ...Kilogram kg Kilocalories kcal 3 96832 Britishthermalunits BTU Kilocalories kcal 1 16279 10 3 Kilowatts kW Kilowatts kW 3412 08 Britishthermalunits BTU Kilowatts kW 859 828 Kilocalories kcal Millimeters mm 0 03937 Inches in Centimeters cm 0 3937 Inches in Meters m 39 369996 Inches in Meters m 3 280833 Feet ft Squaremeters m2 10 76387 Squarefeet ft 2 Cubicmetersperminute m3 min 35 314445 Cubicfeetpe...

Page 174: ...Just the Facts October 2007 174 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 175: ...I Just the Facts October 2007 175 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 176: ...Just the Facts October 2007 176 Sun Confidential For Internal Use and Authorized Partner Use Only ...

Page 177: ...r write data that has been committed to disk In other words a copy of data that is safely on disk Concatenation Sequentially mapping blocks on disks to a logical device Two or more extents can be concatenated and accessed as a single logical device Add extents to an existing volume Control path The communications path used for system management information Generally provided as an out of band conn...

Page 178: ...A collection of switches and the connections between them Fail over See Path Fail over and Recovery FC AL Fibre Channel arbitrated loop a loop topology used with Fibre Channel Fiber A wire or optical strand Spelled fibre in the context of Fibre Channel Fibre Channel A set of standards for a serial I O bus capable of transferring data between two ports up to 100 MB per second Fibre Channel supports...

Page 179: ...s LUN mapping Assigning volume permissions read only read write or none to a host or initiator LUN masking A technique that prevents all but certain initiators from gaining access to a volume Management path The out of band path that connects components of the system to the storage service processor Mirror The process of performing write operations to multiple physical media as part of each host a...

Page 180: ...for data transmission that defines timing control format and data representation RAID Redundant array of independent disks A set of disk drives that appear to be a single logical disk drive to an application such as a database or file system Different RAID levels provide different capacity performance availability and cost characteristics RAID group A set of disks running a RAID algorithm RAID 0 R...

Page 181: ...ices by one or more host computers Serial transmission Data communication mode where bits are sent in sequence in a single fiber SFC See Switch Fabric Cards SFP Small form pluggable SIO See Storage I O Cards Snapshot A point in time copy of volume data created using copy on write technology Snapshot reserve spaceDisk space reserved for Copy on Write data Snapshot rollback The process of applying s...

Page 182: ...atures and functions that allow the user to control a storage system Target The recipient of initiator commands For example volumes are presented to initiators as targets Telemetry stream Stream of data generated by monitoring agents Throughput A measure of sequential I O performance quoted as gigabytes per second GB sec See IOPS and I O rate Topology The components used to connect two or more por...

Page 183: ...torage products 9900 index html http pts storage west products T99x0 documentation html http sejsc ebay easy place to go to the WWWWs http webhome ebay networkstorage products datacenter http webhome ebay networkstorage solutions consolidation html http webhome ebay networkstorage products software http systems corp programs datacenter consolidation http suncluster eng https channelone hds com ind...

Page 184: ... graham wilson sun com SS Product Marketing Chris Choi x49634 650 352 8460 chris choi sun com Services Product Marketing Edmund Delsol x57867 edmund delsol sun com Global Storage Sales Joan Prebish x74415 joan prebish sun com ES Product Marketing Li Elliott x51972 303 225 7560 aili elliott sun com Sun Service Rep Brian Sutcliffe x21377 brian sutcliffe sun com Just the Facts October 2007 184 Sun Co...

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