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ix

Preface

This manual describes how to troubleshoot the server and how to remove and install
replaceable components. This manual is written for technicians, system
administrators, authorized service providers, and users with advanced experience
troubleshooting and replacing hardware.

■

“Product Notes” on page ix

■

“Related Documentation” on page x

■

“Feedback” on page x

■

“Support and Accessibility” on page x

Product Notes

For late-breaking information and known issues about this product, refer to the
products notes at:

http://

docs.oracle.com/cd/E19350-01/index.html

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Summary of Contents for Netra T5220

Page 1: ...Sun Netra T5220 Server Service Manual Part No E21359 02 January 2012...

Page 2: ...ri t intellectuelle Ils sont conc d s sous licence et soumis des restrictions d utilisation et de divulgation Sauf disposition de votre contrat de licence ou de la loi vous ne pouvez pas copier reprod...

Page 3: ...y Faults 1 8 1 3 Using LEDs to Identify the State of Devices 1 8 1 3 1 Front and Rear Panel LEDs 1 8 1 3 2 Hard Drive LEDs 1 12 1 3 3 Power Supply LEDs 1 12 1 3 4 Ethernet Port LEDs 1 13 1 4 Using the...

Page 4: ...g the System Hardware 1 31 1 5 4 Running POST in Maximum Mode 1 31 1 5 5 Clearing POST Detected Faults 1 35 1 6 Using the Solaris Predictive Self Healing Feature 1 37 1 6 1 Identifying PSH Detected Fa...

Page 5: ...2 3 2 3 Prerequisite Tasks for Component Replacement 2 3 2 3 1 Powering Off the Server 2 3 2 3 2 Disconnecting Cables From the Server 2 4 2 3 3 Removing the Server From the Rack 2 5 2 3 4 Performing...

Page 6: ...PCI X 3 Card 49 To Install the PCI X 3 Card 49 4 2 4 Replacing the Lower PCIe XAUI Cards 4 11 To Remove the Lower PCIe XAUI Cards 411 4 2 5 Installing the Lower PCIe XAUI Cards 4 12 4 3 Cabling the S...

Page 7: ...emoving the Air Filter 5 1 5 1 2 Installing the Air Filter 5 2 5 2 Replacing a Power Supply 5 3 5 2 1 Removing a Power Supply 5 4 5 2 2 Installing a Power Supply 5 6 5 3 Replacing the System Fan Assem...

Page 8: ...1 6 1 1 Installing the PCI Mezzanine 6 1 6 1 2 Installing the Top Cover 6 3 6 1 3 Removing Antistatic Measures 6 4 6 1 4 Reinstalling the Server Chassis in the Rack 6 5 6 1 5 Reconnecting Cables to t...

Page 9: ...ors authorized service providers and users with advanced experience troubleshooting and replacing hardware Product Notes on page ix Related Documentation on page x Feedback on page x Support and Acces...

Page 10: ...tion Sun Netra T5220 Server http docs oracle com cd E19350 01 index html Oracle Solaris OS and systems software library http www oracle com technetwork indexes documentation index html sys_sw Descript...

Page 11: ...Using the Solaris Predictive Self Healing Feature on page 1 37 Section 1 7 Collecting Information From Solaris OS Files and Commands on page 1 42 Section 1 8 Managing Components With Automatic System...

Page 12: ...the service processor In addition to providing the interface between the hardware and OS ILOM also tracks and reports the health of key server components ILOM works closely with POST and Solaris Pred...

Page 13: ...le unit FRU The diagnostics you use and the order in which you use them depend on the nature of the problem you are troubleshooting So you might perform some actions and not others The flowchart assum...

Page 14: ...1 4 Sun Netra T5220 Server Service Manual January 2012 FIGURE 1 1 Diagnostic Flowchart...

Page 15: ...list of FRU names see TABLE 2 1 Section 1 4 4 Displaying System Faults on page 1 21 3 Check the Solaris log files for fault information The Solaris message buffer and log files record system events a...

Page 16: ...e server to identify the faulty FRU fans blower and power supplies Section 1 3 Using LEDs to Identify the State of Devices on page 1 8 7 Determine if the fault was detected by PSH If the fault message...

Page 17: ...runs when the server is powered on For correctable memory errors CEs POST forwards the error to the Solaris Predictive Self Healing PSH daemon for error handling If an uncorrectable memory fault is d...

Page 18: ...Section 4 6 Replacing FB DIMMs on page 4 23 for FB DIMM replacement instructions You must perform the instructions in that chapter to clear the faults and enable the replaced FB DIMMs 1 3 Using LEDs t...

Page 19: ...atus and Alarm Status Indicators Figure Legend 1 User amber Alarm Status Indicator 5 Locator LED and Button 2 Minor amber Alarm Status Indicator 6 Fault LED 3 Major red Alarm Status Indicator 7 Activi...

Page 20: ...wer Supply 1 14 Captive screw for securing motherboard 2 of 2 5 Captive screw for securing motherboard 1 of 2 15 PCI X Slot 3 6 System LEDs left to right Locator LED Button Service Required LED Power...

Page 21: ...ssing a command Off Power is off Power Button Front upper left Turns the host system on and off This button is recessed to prevent accidental server power off Use the tip of a pen to operate this butt...

Page 22: ...ly LEDs FIGURE 1 5 and TABLE 1 4 are located on the rear of each power supply Figure Legend 1 OK to Remove 2 Fault 3 Activity TABLE 1 3 Hard Drive LEDs LED Color Description OK to Remove Blue On The d...

Page 23: ...ure Legend 1 Power OK power supply LED 2 Fault power supply LED 3 Input OK power supply LED TABLE 1 4 Power Supply LEDs LED Color Description Power OK Green On Normal operation DC output voltage is wi...

Page 24: ...quire physical proximity to the server s serial port You can also configure ILOM to send email alerts of hardware failures hardware warnings and other events related to the server or to ILOM Figure Le...

Page 25: ...ee TABLE 2 1 FIGURE 1 7 ILOM Fault Management The service processor detects when a fault is no longer present and clears the fault in several ways Fault recovery The system automatically detects that...

Page 26: ...sor does not recognize hard drive faults and will not light the fault LEDs on either the chassis or the hard drive itself Use the Solaris message files to view hard drive faults See Section 1 7 Collec...

Page 27: ...te and set commands on a single line SUNSPxxxxxxxxxxxx login root Password Waiting for daemons to initialize Daemons ready Sun TM Integrated Lights Out Manager Version 2 0 0 0 Copyright 2008 Sun Micro...

Page 28: ...ands This section describes commands commonly used for service related activities 1 4 3 1 Connecting to ALOM CMT CLI Before you can run ALOM CMT CLI commands you must connect to the service processor...

Page 29: ...escriptions Specifying a command name as an option displays help for that command break y c D Takes the host server from the OS to either kmdb or OpenBoot PROM equivalent to a Stop A depending on the...

Page 30: ...p the confirmation question The c option executes a console command after completion of the reset command resetsc y Reboots the service processor The y option enables you to skip the confirmation ques...

Page 31: ...ollowing reasons To see if any faults have been diagnosed in the system To verify that the replacement of a FRU has cleared the fault and not generated any additional faults At the sc prompt type the...

Page 32: ...d by a UUID sc showfaults Last POST run THU MAR 09 16 52 44 2006 POST status Passed all devices No failures found in System sc showfaults Last POST Run Wed Jul 18 11 44 47 2007 Post Status Passed all...

Page 33: ...being cleared manually using the clearfault command 1 4 6 Displaying the Server s Environmental Status The showenvironment command displays a snapshot of the server s environmental status This command...

Page 34: ...Temp LowHard LowSoft LowWarn HighWarn HighSoft HighHard SYS MB T_AMB OK 29 10 5 0 50 55 60 SYS MB CMP0 T_TCORE OK 50 14 9 4 86 96 106 SYS MB CMP0 T_BCORE OK 51 14 9 4 86 96 106 SYS MB CMP0 BR0 CH0 D0...

Page 35: ...or for all the FRUs Note By default the output of the showfru command for all FRUs is very long Fan Status Fans Speeds Revolution Per Minute Sensor Status Speed Warn Low SYS FANBD0 FM0 F0 TACH OK 700...

Page 36: ...2 Thu Jun 7 20 12 17 GMT 2007 Configured_LevelR Sun_Part_No 5412153 Configured_LevelR Configured_Serial_No BBX053 Configured_LevelR Initial_HW_Dash_Level 02 SEGMENT FD InstallationR 1 iterations Insta...

Page 37: ...d for normal extensive or no POST execution You can also control the level of tests that run the amount of POST output that is displayed and which reset events trigger POST by using ALOM CMT CLI varia...

Page 38: ...on user initiated resets power_on_reset Only runs POST for the first power on This option is the default error_reset Runs POST if fatal errors are detected all_resets Runs POST after any reset diag_ve...

Page 39: ...Chapter 1 Server Diagnostics 1 29 FIGURE 1 8 Flowchart of ALOM CMT CLI Variables for POST Configuration...

Page 40: ...ter Normal Diagnostic Mode Default Settings No POST Execution Diagnostic Service Mode Keyswitch Diagnostic Preset Values diag_mode normal off service normal setkeyswitch The setkeyswitch parameter whe...

Page 41: ...and accesses software If POST detects an error the faulty component is disabled automatically preventing faulty hardware from potentially harming software 1 5 3 2 Diagnosing the System Hardware You ca...

Page 42: ...refer to the Sun Netra T5220 Server Administration Guide ok sc sc setkeyswitch diag EXAMPLE 1 2 Initiating POST Using the powercycle Command sc powercycle Are you sure you want to powercycle the syste...

Page 43: ...ecting POST MAX Testing 2007 07 03 10 25 13 066 0 0 0 VBSC setting verbosity level 3 2007 07 03 10 25 13 161 0 0 0 UltraSPARCT2 Version 2 1 2007 07 03 10 25 13 247 0 0 0 Serial Number 0fac006b 0e65448...

Page 44: ...informational messages use the following syntax INFO or WARNING message In EXAMPLE 1 4 POST reports a memory error at FB DIMM location SYS MB CMP0 BR2 CH0 D0 The error was detected by POST running on...

Page 45: ...ected Faults In most cases when POST detects a faulty component POST logs the fault and automatically takes the failed component out of operation by placing the component in the ASR blacklist see Sect...

Page 46: ...nd should not show up when you run the showfaults command Additionally the Service Required LED is no longer on 3 Power cycle the server You must reboot the server for the enablecomponent command to t...

Page 47: ...distinguishes the problem across any set of systems When possible the fault manager daemon initiates steps to self heal the failed component and take the component offline The daemon also logs the fa...

Page 48: ...ular EVENT_ID UUID Do not use fmdump to verify a FRU replacement has cleared a fault because the output of fmdump is the same after the FRU has been replaced Use the fmadm faulty command to verify the...

Page 49: ...U serial 101083 The Location field provides the name of the FRU In EXAMPLE 1 10 the FRU name is MB meaning the motherboard Note fmdump displays the PSH event log Entries remain in the log after the fa...

Page 50: ...manually 1 After replacing a faulty FRU power on the server EXAMPLE 1 11 PSH Message Output CPU errors exceeded acceptable levels Type Fault Severity Major Description The number of errors associated...

Page 51: ...the fault from all persistent fault records In some cases even though the fault is cleared some persistent fault information remains and results in erroneous fault messages at boot time To ensure that...

Page 52: ...7 1 Checking the Message Buffer 1 Log in as superuser 2 Type the dmesg command The dmesg command displays the most recent messages generated by the system 1 7 2 Viewing System Message Log Files The er...

Page 53: ...placement loose connector reseated and so on you must remove the component from the ASR blacklist The ASR commands TABLE 1 10 enable you to view and manually add or remove components from the ASR blac...

Page 54: ...s their status At the sc prompt enter the showcomponent command EXAMPLE 1 12 shows partial output with no disabled components EXAMPLE 1 12 Output of the showcomponent Command With No Disabled Componen...

Page 55: ...0 L2_BANK5 SYS MB CMP0 L2_BANK6 SYS MB CMP0 L2_BANK7 SYS TTYA State Clean EXAMPLE 1 13 Output of the showcomponent Command Showing Disabled Components sc showcomponent Keys SYS MB RISER0 XAUI0 SYS MB...

Page 56: ...t cannot be isolated definitively to a particular hardware or software component In such cases it might be useful to run a diagnostic tool that stresses the system by continuously running a comprehens...

Page 57: ...running You also must ensure that SunVTS validation test software is installed on your system See Section 1 9 1 Checking Whether SunVTS Software Is Installed on page 1 46 The SunVTS installation proc...

Page 58: ...by logging in remotely from a machine that has a graphics display Finally this procedure describes how to run SunVTS tests in general Individual tests might presume the presence of specific hardware...

Page 59: ...u are remotely logged in to the server The SunVTS GUI is displayed FIGURE 1 9 FIGURE 1 9 SunVTS GUI 5 Expand the test lists to see the individual tests The test selection area lists tests in categorie...

Page 60: ...y right clicking on the name of the test For example in FIGURE 1 10 right clicking on the text string ce0 nettest brings up a menu that enables you to configure this Ethernet test TABLE 1 12 Useful Su...

Page 61: ...ests VTS Kernel Error Error messages pertaining to SunVTS software itself Look here if SunVTS software appears to be acting strangely especially when it starts up Solaris OS Messages var adm messages...

Page 62: ...p your server running optimally These documents are available at http www oracle com technetwork indexes documentation index ht ml Server Product Notes Contain late breaking information about the syst...

Page 63: ...information you need to know prior to removing or installing parts in the server For your protection observe the following safety precautions when setting up your equipment Follow all Sun standard ca...

Page 64: ...d hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy components Do no...

Page 65: ...atic Measures on page 2 8 Section 2 3 5 Removing the Top Cover on page 2 8 Depending upon the component you might also need to remove the PCI tray Section 2 3 6 Removing the PCI Mezzanine on page 2 9...

Page 66: ...poweroff command Note You can also use the Power button on the front of the server to initiate a graceful system shutdown This button is recessed to prevent accidental server power off Use the tip of...

Page 67: ...3 Removing the Server From the Rack Remove the server from the rack prior to performing cold swappable FRU replacement procedures except the FB DIMMs PCI cards and the service processor Caution The se...

Page 68: ...slowly pull the server forward until the slide rails latch 4 Press the metal lever FIGURE 2 2 that is located on the inner side of the rail to disconnect the CMA from the rail assembly on the right si...

Page 69: ...o dismount and carry the chassis 5 From the front of the server pull the release tabs forward and pull the server forward until it is free of the rack rails The release tabs are located on each rail a...

Page 70: ...ESD mat shipped with some replacement parts or optional system components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and...

Page 71: ...e is a carrier for the PCI X and PCIe cards Remove the PCI mezzanine to replace the following components PCIe card LED board FB DIMM CPU duct Alarm board FB DIMMs Motherboard assembly Power distributi...

Page 72: ...uary 2012 FIGURE 2 4 Removing the PCI Mezzanine Cable and I O Cables From PCI Mezzanine 3 Use a No 2 Philips Screwdriver to loosen the four green captive screws securing the PCI mezzanine FIGURE 2 5 4...

Page 73: ...and Lifting the PCI Mezzanine 5 Lift the PCI mezzanine away from the chassis and place it on an antistatic mat You are now ready to replace components 2 4 Field Replaceable Units FIGURE 2 6 and TABLE...

Page 74: ...2 12 Sun Netra T5220 Server Service Manual January 2012 FIGURE 2 6 Field Replaceable Units 19 17 18 2 5 6 15 16 4 1 3 14 8 7 10 11 12 13 9...

Page 75: ...lacing the Media Bay Assembly on page 3 8 Bays that house hard drives and optical media drive 8 Optical media drive Section 3 2 Replacing the Optical Media Drive on page 3 6 Optical media drive DVD 9...

Page 76: ...ouses and connects the top PCI cards PCI_MEZZ 17 PCI X cards Section 4 2 2 Replacing PCI X 4 and PCIe 5 Cards on page 4 5 Optional add on cards PCI X4 PCI X3 18 PCIe cards Section 4 2 4 Replacing the...

Page 77: ...must be able to take the drive offline before you can remove it Prevent any applications from accessing the drive and remove the logical software links to it The following situations inhibit the abili...

Page 78: ...ary 2012 3 1 1 Removing a Hard Drive 1 Press the green tabs on either side of the bezel and pull forward and down FIGURE 3 1 FIGURE 3 1 Opening the Bezel 2 Identify the location of the hard drive that...

Page 79: ...d drive Exact commands required depend on the configuration of your hard drives You might need to unmount file systems or perform RAID commands 4 On the drive you plan to remove push the latch release...

Page 80: ...2 FIGURE 3 4 Opening Hard Drive Latch Caution The latch is not an ejector Do not bend it too far to the left Doing so can damage the latch 5 Grasp the latch and pull the drive out of the drive slot FI...

Page 81: ...configure the server to operate without the hard drive 3 1 2 Installing a Hard Drive 1 Remove the replacement hard drive from its packaging and place it on an antistatic mat 2 Align the replacement d...

Page 82: ...backups or have it updated from a RAID configuration 3 2 Replacing the Optical Media Drive 3 2 1 Removing the Optical Media Drive 1 Prepare the server for media bay assembly removal See Section 2 3 1...

Page 83: ...t procedure Otherwise continue to Section 3 2 2 Installing the Optical Media Drive on page 3 7 3 2 2 Installing the Optical Media Drive 1 Remove the replacement optical media drive from its packaging...

Page 84: ...tatic Measures on page 6 4 Section 6 1 6 Powering On the Server on page 6 8 3 3 Replacing the Media Bay Assembly 3 3 1 Removing the Media Bay Assembly 1 Prepare the server for media bay assembly remov...

Page 85: ...llows easier access to the media bay assembly cables b Disconnect media bay assembly cable top that connects to the motherboard FIGURE 3 9 c Disconnect media bay assembly cable bottom that connects to...

Page 86: ...he chassis FIGURE 3 10 FIGURE 3 10 Loosening the Media Bay Assembly Screws and Lifting From Chassis 6 Optional Disconnect and remove the ribbon cable from the PDB 7 Set the media bay assembly aside on...

Page 87: ...s as far out of the way as possible 3 If disconnected reconnect the media bay assembly ribbon cable to the PDB Arrange the cable where it can be reconnected to the assembly after it is reseated 4 Lowe...

Page 88: ...ng a Hard Drive on page 3 5 8 Close the bezel 9 Consider your next step If you installed the media bay bracket as part of another procedure return to that procedure Otherwise perform the following tas...

Page 89: ...on page 4 17 Section 4 5 FB DIMM Layout on page 4 19 Section 4 6 Replacing FB DIMMs on page 4 23 Section 4 7 Replacing the Battery on page 4 30 Section 4 8 Replacing the NVRAM on page 4 32 Section 4 9...

Page 90: ...ic Measures on page 6 4 Section 6 1 4 Reinstalling the Server Chassis in the Rack on page 6 5 Section 6 1 5 Reconnecting Cables to the Server on page 6 7 Section 6 1 6 Powering On the Server on page 6...

Page 91: ...egend 1 Long retainer mfg part number 340747400038 60mm long 2 Short straight retainer mfg part number 340747400037 18mm long Note This retainer fits the same cards as the short curved retainer 4 3 Lo...

Page 92: ...he short curved retainer provides more support FIGURE 4 2 PCI Card Retainer Examples Figure Legend 1 Half length standard height card secured with two short retainers 2 Low profile card secured with o...

Page 93: ...ng cards To Remove the PCI X 4 and PCIe 5 Cards 1 Prepare the server for PCI card removal See Section 4 1 Powering Off and Powering On the Server on page 4 1 2 With the PCI mezzanine installed and cab...

Page 94: ...un Netra T5220 Server Service Manual January 2012 FIGURE 4 3 Upper PCI Card Retainers and Securing Screws 4 Slide the card to the left and lift it out of the PCI mezzanine FIGURE 4 4 PCIe 5 PCI X 4 PC...

Page 95: ...ring screws 7 Bring the server back online See Section 4 1 Powering Off and Powering On the Server on page 4 1 To Install PCI X 4 and PCIe 5 Cards 1 Prepare the server for PCI card installation See Se...

Page 96: ...de of the PCI card slot facing the rear of the server before installing the PCI card FIGURE 4 5 Installing PCI X 4 and PCIe 5 Cards in the PCI Mezzanine 6 Tighten the card securing screws and appropri...

Page 97: ...zzanine 4 Slide the card to the left and lift it out of the PCI mezzanine FIGURE 4 4 FIGURE 4 6 Removing the PCI X 3 Card From the PCI Mezzanine Set the card aside on an antistatic mat 5 Consider your...

Page 98: ...ic mat 4 If a filler panel is installed remove it by pulling the tab FIGURE 4 7 5 Lower the card into position on the PCI mezzanine then slide it to the right to seat it into the connector FIGURE 4 7...

Page 99: ...e the server for card removal See Section 4 1 Powering Off and Powering On the Server on page 4 1 2 Remove the PCI mezzanine and place it on an anti static mat 3 Loosen the appropriate card securing s...

Page 100: ...tion 4 2 5 Installing the Lower PCIe XAUI Cards on page 4 12 If you do not replace the PCIe card install a filler panel 9 Bring the server back online See Section 4 1 Powering Off and Powering On the...

Page 101: ...slots are different than the PCIe 2 slot FIGURE 4 10 The Sun Storage 6 Gb SAS PCIe RAID HBA Internal card must be installed in PCIe slot 0 only 7 Slide the PCI card into the PCI riser assembly connect...

Page 102: ...Manual January 2012 FIGURE 4 9 Installing Lower PCIe XAUI Cards in the PCI Mezzanine 11 Bring the server back online See Section 4 1 Powering Off and Powering On the Server on page 4 1 12 See Chapter...

Page 103: ...4088 01 that ships with the card or can be ordered separately Cable the Sun Storage 6 Gb SAS PCIe RAID HBA Internal 1 Remove the existing SAS cable connected to the SAS BackPlane BP connector and the...

Page 104: ...S RAID HBA 4 Bring the server back online See Section 4 1 Powering Off and Powering On the Server on page 4 1 Figure Callout Instruction 1 Unulug existing SAS cable from the SAS BackPlane BP connector...

Page 105: ...ir Duct 1 Prepare the server for air duct removal See Section 4 1 Powering Off and Powering On the Server on page 4 1 2 Facing the server release the tab on the right of the air duct and pull upward F...

Page 106: ...o that procedure Otherwise continue to Section 4 4 2 Installing the Air Duct on page 4 18 4 4 2 Installing the Air Duct 1 Remove the replacement air duct from its packaging 2 With the duct at a 45 deg...

Page 107: ...to that procedure Otherwise bring the server back online See Section 4 1 Powering Off and Powering On the Server on page 4 1 5 See Chapter 6 to return the server to operation 4 5 FB DIMM Layout Use th...

Page 108: ...must be the same density same type The Sun Netra T5220 server supports the following configurations 4 FB DIMMs Group 1 8 FB DIMMs Groups 1 and 2 16 FB DIMMs Groups 1 2 and 3 fully populated configurat...

Page 109: ...ith FB DIMMS of the same density same type In branches populated with more than one FB DIMM that is in 8 and 16 FB DIMM configurations FB DIMMs are addressed in pairs Each pair must be identical same...

Page 110: ...er as the FB DIMM in J1401 in order to ensure an identical pair If you are unable to obtain a matching FB DIMM you must replace both FB DIMMs in the pair TABLE 4 1 FB DIMM Configuration Branch Name Ch...

Page 111: ...401 1 C SYS MB CMP0 BR1 CH0 D1 J1501 3 D Channel 1 SYS MB CMP0 BR1 CH1 D0 J1601 2 C SYS MB CMP0 BR1 CH1 D1 J1701 3 D Branch 2 Channel 0 SYS MB CMP0 BR2 CH0 D0 J2001 1 E SYS MB CMP0 BR2 CH0 D1 J2101 3...

Page 112: ...1 Use the FB DIMM fault locator button on the motherboard to identify faulty FB DIMMs 1 Prepare the server for FB DIMM removal See Section 4 1 Powering Off and Powering On the Server on page 4 1 2 Rem...

Page 113: ...Ds Any faulty FB DIMMs will be indicated with a corresponding amber fault LED on the motherboard Tip Make a note of the faulty FB DIMM location so that you can install the replacement FB DIMM in the s...

Page 114: ...IMMs and place them on an antistatic mat Tip See Section 4 5 FB DIMM Layout on page 4 19 for information about configuring the FB DIMMs 2 Ensure that the ejector tabs are in the open position 3 Line u...

Page 115: ...acement FB DIMMs are installed 6 Consider your next step If you installed FB DIMMs as part of another procedure return to that procedure If you are to only install FB DIMMs a Install the air duct See...

Page 116: ...as the following In most cases the replacement of the faulty FB DIMM s is detected when the service processor is power cycled In this case the fault is automatically cleared from the system If the fau...

Page 117: ...nd whether POST detected faults or not the system might boot or the system might remain at the ok prompt If the system is at the ok prompt type boot d Return the virtual keyswitch to normal mode e Iss...

Page 118: ...mmand 7 Switch to the system console 8 Issue the fmadm repair command with the UUID Use the same UUID that you used with the clearfault command 4 7 Replacing the Battery 4 7 1 Removing the Battery 1 P...

Page 119: ...the Motherboard 3 Set the battery aside on an antistatic mat 4 Continue to Section 4 7 2 Installing the Battery on page 4 31 4 7 2 Installing the Battery Note The Sun Netra T5220 server uses one of th...

Page 120: ...ine See Section 4 1 Powering Off and Powering On the Server on page 4 1 4 See Chapter 6 to return the server to operation 4 8 Replacing the NVRAM 4 8 1 Removing the NVRAM 1 Prepare the server for NVRA...

Page 121: ...ion 4 8 2 Installing the NVRAM on page 4 33 4 8 2 Installing the NVRAM Note The NVRAM contains the identifiers of the server such as its MAC address FRUID and so on If you install a new NVRAM you must...

Page 122: ...RAM Into the Socket 3 Consider your next step If you installed the NVRAM as part of another procedure return to that procedure Otherwise bring the server back online See Section 4 1 Powering Off and P...

Page 123: ...stored in the SCC module you are replacing Configure these settings into the new SCC module 4 9 1 Removing the SCC Module 1 Prepare the server for SCC module removal See Section 4 1 Powering Off and...

Page 124: ...SCC module from the old motherboard to the new one You must also backup OpenBoot PROM variables for restoring after motherboard replacement 4 10 1 Removing the Motherboard Assembly 1 Back up OpenBoot...

Page 125: ...Alarm board Section 5 6 1 Removing the Alarm Board on page 5 15 SCC module also known as IDPROM chip Section 4 9 1 Removing the SCC Module on page 4 35 4 Disconnect the cables connected to the mother...

Page 126: ...the two captive screws at the center of the motherboard assembly FIGURE 4 22 7 Lift slighty and slide the motherboard assembly forward approximately one inch 25 4 mm FIGURE 4 23 8 Lift up on the righ...

Page 127: ...2 Installing the Motherboard Assembly 1 Remove the replacement motherboard assembly from its packaging and place it on an antistatic mat 2 Lower the left edge of the motherboard assembly into the cha...

Page 128: ...of the motherboard assembly FIGURE 4 25 FIGURE 4 25 Installing the Motherboard Assembly Screws 5 Install the two power screws and four other screws that secure the motherboard assembly to the chassis...

Page 129: ...g the SCC Module on page 4 35 Alarm board Section 5 6 2 Installing the Alarm Board on page 5 16 FB DIMMs Section 4 6 Replacing FB DIMMs on page 4 23 Installing FB DIMMs on page 26 Fan assembly Section...

Page 130: ...ng the back up to restore the OpenBoot PROM variables For ILOM 3 0 CLI Restore OpenBoot PROM variables per the Oracle Integrated Lights Out Manager ILOM 3 0 CLI Procedure Guide 821 1611 Use the same p...

Page 131: ...Replacing the Air Filter Server filter maintenance is dependent on the environmental air quality in which the server is installed The filter should be checked at a minimum annually and cleaned or repl...

Page 132: ...Opening the Bezel and Removing the Air Filter Note Do not operate the server without an air filter 3 Continue to Section 5 1 2 Installing the Air Filter on page 5 2 5 1 2 Installing the Air Filter 1...

Page 133: ...eplace a power supply without shutting the server down provided that the other power supply is online and working The following LEDs are lit when a power supply fault is detected Front and rear Servic...

Page 134: ...ovefru command indicates if it is OK to perform a hot swap of a power supply This command does not perform any action but it provides a warning if the power supply should not be removed because the ot...

Page 135: ...FIGURE 5 4 FIGURE 5 4 Removing a Power Supply 6 Continue to Section 5 2 2 Installing a Power Supply on page 5 6 5 2 2 Installing a Power Supply 1 Remove the replacement power supply from its packaging...

Page 136: ...to verify the status of the power supplies 5 3 Replacing the System Fan Assembly FT0 The system fan assembly is labeled FT0 5 3 1 Removing the System Fan Assembly 1 Prepare the server for fan assembly...

Page 137: ...power board FIGURE 5 6 FIGURE 5 6 Disconnecting the System Fan Assembly Cable 3 Remove the fan assembly cable from the cable guides 4 Insert your forefinger and thumb into the holes at the top of the...

Page 138: ...n to that procedure Otherwise continue to Section 5 3 2 Installing the System Fan Assembly on page 5 8 5 3 2 Installing the System Fan Assembly 1 Remove the replacement fan assembly from its packaging...

Page 139: ...o that procedure Otherwise perform the following tasks to bring the server back online Section 6 1 2 Installing the Top Cover on page 6 3 Section 6 1 3 Removing Antistatic Measures on page 6 4 Section...

Page 140: ...3 Removing the Server From the Rack on page 2 5 Section 2 3 4 Performing Antistatic Measures on page 2 8 Section 2 3 5 Removing the Top Cover on page 2 8 2 Disconnect the hard drive fan assembly cabl...

Page 141: ...Chapter 5 Replacing Chassis Components 5 11 FIGURE 5 10 Releasing the Hard Drive Fan Bracket 5 Slide the bracket forward and lift the hard drive fan assembly out FIGURE 5 11...

Page 142: ...ly on page 5 12 5 4 2 Installing the Hard Drive Fan Assembly 1 Remove the replacement hard drive fan assembly from its packaging and place it on an antistatic mat 2 Lower the hard drive fan assembly a...

Page 143: ...ng tasks to bring the server back online Section 6 1 2 Installing the Top Cover on page 6 3 Section 6 1 3 Removing Antistatic Measures on page 6 4 Section 6 1 4 Reinstalling the Server Chassis in the...

Page 144: ...ive Fan Assembly on page 5 12 5 5 2 Installing the FB DIMM Fan Assembly 1 Remove the replacement FB DIMM fan assembly from its packaging and place it on an antistatic mat 2 Reinsert the FB DIMM fan as...

Page 145: ...r From the Rack on page 2 5 Section 2 3 4 Performing Antistatic Measures on page 2 8 Section 2 3 5 Removing the Top Cover on page 2 8 Section 2 3 6 Removing the PCI Mezzanine on page 2 9 2 Disconnect...

Page 146: ...removed the alarm board as part of another procedure return to that procedure Otherwise continue to Section 5 6 2 Installing the Alarm Board on page 5 16 5 6 2 Installing the Alarm Board 1 Remove the...

Page 147: ...ack online Section 6 1 1 Installing the PCI Mezzanine on page 6 1 Section 6 1 2 Installing the Top Cover on page 6 3 Section 6 1 3 Removing Antistatic Measures on page 6 4 Section 6 1 4 Reinstalling t...

Page 148: ...n page 2 8 Section 2 3 6 Removing the PCI Mezzanine on page 2 9 2 Remove the air duct See Section 4 4 1 Removing the Air Duct on page 4 17 3 Remove the system fan assembly See Section 5 3 1 Removing t...

Page 149: ...Board 7 Set the LED board aside on an antistatic mat 8 Continue to Section 5 7 2 Installing the LED Board on page 5 19 5 7 2 Installing the LED Board 1 Remove the replacement LED board from its packa...

Page 150: ...ervice Manual January 2012 FIGURE 5 18 Connecting Cable to the LED Board 3 Insert the tab on the LED board into the slot on the chassis FIGURE 5 19 4 Swing the LED board right to the chassis and tight...

Page 151: ...rd cable back into the cable guides 6 Install the system fan assembly See Section 5 3 2 Installing the System Fan Assembly on page 5 8 7 Install the air duct See Section 4 4 2 Installing the Air Duct...

Page 152: ...3 1 Powering Off the Server on page 2 3 Section 2 3 2 Disconnecting Cables From the Server on page 2 4 Section 2 3 3 Removing the Server From the Rack on page 2 5 Section 2 3 4 Performing Antistatic M...

Page 153: ...Chapter 5 Replacing Chassis Components 5 23 FIGURE 5 20 Removing the Power Board Screws 4 Lift the power board out of the chassis and set it aside on an antistatic mat FIGURE 5 21...

Page 154: ...the chassis 3 Install the screws firmly to secure the power board to the chassis FIGURE 5 20 4 Install the mass storage assembly the hard drives the optical media drive and the power supplies See Sec...

Page 155: ...ine dialog used to set the chassis serial number and server part number for the server Caution When performing the following steps use special care to enter the correct numbers Once the power distribu...

Page 156: ...5 26 Sun Netra T5220 Server Service Manual January 2012...

Page 157: ...ction 6 1 2 Installing the Top Cover on page 6 3 Section 6 1 3 Removing Antistatic Measures on page 6 4 Section 6 1 4 Reinstalling the Server Chassis in the Rack on page 6 5 Section 6 1 5 Reconnecting...

Page 158: ...n Netra T5220 Server Service Manual January 2012 3 Tighten the PCI mezzanine screws FIGURE 6 1 FIGURE 6 1 Lowering the PCI Mezzanine and Tightening the Screws 4 Reconnect the PCI mezzanine cable FIGUR...

Page 159: ...3 6 1 2 Installing the Top Cover 1 Place the top cover on the chassis Set the cover down so that it hangs over the rear of the server by about an inch 25 mm 2 Carefully align the front of the top cov...

Page 160: ...the antistatic wrist strap from yourself Note You will be handling the chassis which is metal so the wriststrap is no longer necessary Additionally this gives you more freedom of movement for installi...

Page 161: ...extended 2 Place the ends of the chassis mounting brackets into the slide rails FIGURE 6 4 Returning the Server to the Rack 3 Slide the server into the rack until the brackets lock into place 4 Releas...

Page 162: ...slowly push the server into the rack Ensure that the cables are not in the way 6 Reconnect the CMA into the back of the rail assembly Note Refer to the server installation guide for detailed CMA insta...

Page 163: ...f the CMA is in the way disconnect the left CMA release and swing the CMA open 6 1 5 Reconnecting Cables to the Server 1 Reconnect the power Ethernet and PCI XAUI cables as appropriate 2 If necessary...

Page 164: ...ry 2012 If the server does not boot do one of the following Use the tip of a pen to press the power button on the bezel FIGURE 6 7 FIGURE 6 7 Powering On the Server Type the poweron command to the sys...

Page 165: ...USB Ports on page A 7 A 1 Gigabit Ethernet Ports The server has four autonegotiating 10 100 1000BASE T Gigabit Ethernet system domain ports All four Ethernet ports use a standard RJ 45 connector the t...

Page 166: ...information on configuring this port for managing the server with ILOM refer to the Sun Netra T5220 Server Administration Guide Caution If you are planning to use the network management NET MGT port...

Page 167: ...This port is the default connection to the server Use this port only for server management Caution You must use a shielded Ethernet cable to maintain your server s NEBS compliance The cable s shield...

Page 168: ...3 1 2 RJ 45 to DB 25 Adapter Crossovers TABLE A 3 RJ 45 to DB 9 Adapter Crossovers Serial Port RJ 45 Connector DB 9 Adapter Pin Signal Description Pin Signal Description 1 RTS 8 CTS 2 DTR 6 DSR 3 TXD...

Page 169: ...IGURE A 4 Serial Port TTYA Pin Numbering A 4 Alarm Port The alarm port on the alarm rear transition module uses a standard DB 15 connector In a telecommunications environment use this port to connect...

Page 170: ...10 describes the pin signals FIGURE A 6 USB Ports Pin Numbering TABLE A 5 Alarm Connector Signals Pin Service Pin Service 1 NC 9 ALARM1_NC 2 NC 10 ALARM1_COM 3 NC 11 ALARM2_NO 4 NC 12 ALARM2_NC 5 ALAR...

Page 171: ...Appendix A Signal Pinouts A 7...

Page 172: ...A 8 Sun Netra T5220 Server Service Manual January 2012...

Page 173: ...compatibility CLI about 1 16 ALOM CMT compatibility shell showfaults 4 30 ALOM CMT see Advanced Lights Out Management ALOM CMT antistatic mat 2 2 measures performing 2 8 removing 6 4 wrist strap 2 2 A...

Page 174: ...28 1 30 diagnostics about 1 2 flowchart 1 4 low level 1 27 running remotely 1 14 using SunVTS see SunVTS DIMM CPU duct installing 4 18 removing 4 17 replacing 4 17 DIMMs 1 7 2 14 troubleshooting 1 8 d...

Page 175: ...12 Fault 1 12 removing 3 2 replacing 3 1 status displaying 1 23 HDD hard drive FRU names 2 13 help command 1 19 hot plugging hard drives 3 1 hot swapping power supplies 5 3 I ILOM ALOM CMT compatibili...

Page 176: ...te determining 1 11 optical media drive 2 13 removing 3 6 replacing 3 6 P PCI PCIE and PCIX FRU names 2 14 PCI mezzanine PCIe2 card retainers examples 4 3 PCI tray installing 6 1 removing 2 9 PCIe and...

Page 177: ...ring faults 1 40 faults displayed by ILOM 1 21 memory faults and 1 7 procedures for finishing up 6 1 parts replacement 2 3 product notes 1 52 PS0 PS1 power supply FRU names 2 13 PSH see Predictive Sel...

Page 178: ...showkeyswitch command 1 21 showlocator command 1 21 showlogs command 1 21 showplatform command 1 21 1 51 shutting down the system 2 3 slide rail release lever 2 7 releasing 2 5 6 5 Solaris log files 1...

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