Stryker CrossFlow, Service Manual

Page: 31 / 48

EN-29
DRAFT
Troubleshooting
Problem Cause Possible Solution
The pump does not
power on (no approved
resection console(s) are
attached to the pump)� The pump is not plugged in, or the
global or main fuses are out� • Ensure the pump is plugged in to the
main outlet�
• Inspect the all fuses�
• Replace the fuse if it is out of service�
The pump does not
turn on (approved
resection console(s) are
attached and turn on)� There is a power supply failure, or the
main fuses are out� • Inspect the main fuses in the fuse
drawer�
• Replace the fuses if it is out of service�
• If the problem persists, contact your
Stryker representative�
The pump turns on,
but approved resection
console(s) do not� There is a problem with the approved
resection console(s)� • Inspect the approved resection
console(s)�
• If the problem persists, contact your
Stryker representative or return the
console for repair�
Neither the pump or
approved resection
consoles turn on� The pump is not plugged in, or the
main fuses are out� • Ensure the pump is plugged in to the
main outlet�
• Inspect the main fuses in the fuse
drawer�
• Replace the fuses if they are out of
service�
The pump is plugged
in, the fuses are
functional and/or have
been replaced, and the
pump still does not
turn on� A hardware error occurred� • Plug the pump in to a different main
outlet�
• If the problem persists, contact your
Stryker representative�
The cassette(s) are
inserted, but the Run
Screen does not appear,
and the pump does not
start� The Inflow or Outflow RFID tag cannot
be detected� • Ensure the Inflow or Outflow Cassette is
fully inserted�
• If the problem persists, replace the
cassette�
• If the problem persists, contact your
Stryker representative�
The pump turns on, but
there is no image on
the screen or the screen
is frozen� A hardware error occurred� • Reboot the system�
• If the problem persists, contact your
Stryker representative�
The hand control or
the footswitch are
plugged in, but are not
activating� The devices are improperly connected
to the pump� • Ensure the devices are properly
connected according to the
instructions in the “Setup and Device
Configuration” section of this manual�
The settings in the Footswitch/Formula
Shaver Settings Menu are set to “None�” • Check the settings in the Footswitch/
Formula Shaver Settings Menu�
• Reset the settings to the Default
settings�
The device(s) have reached their
expected lifetime� • Replace the device(s)�