Streamit Lisa Compact, User Manual

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Lisa Compact 97
Abbreviation Full result Meaning
S Success The device supports this feature, the feature is enabled and the
device can connect to the server
F Failure The device supports this feature, the feature is enabled but the
device cannot connect to the server
E Empty URL The device supports this feature, the feature is enabled but the
URL for the specific resource is “empty”
N Not applicable Either the device does not support the feature, or the feature is
disabled or not applicable for the specific configurations
22.2.2
Interpreting connection test results
The following list presents suggested interpretations for common combinations of results. However, other
combinations may occur and need careful interpretation/analysis.
·
Proxy server shows F (=failure) : The Lisa is configured to use a proxy server, but cannot connect
to it. That means all internet connections will fail. First check with your network administrator whether
a proxy server must be used. If so, make sure the connection with the proxy server can be made and
test again. See also
Using a proxy server .
·
Only Proxy server shows S (=success) : The Lisa is configured to use a proxy server, but there is
an issue with the configuration of the proxy server. To resolve this issue, consult your network
administrator.
·
None of the connection tests show an S (=success) : The Lisa has no internet connection. Check
the IP settings of the Lisa, take special note of the proxy server settings (see instructions above).
Verify the network using a different device on the same network connection. If the settings in the Lisa
are correct and the other device has a working internet connection, the router may restrict internet
access to devices with a specific MAC address, consult your network administrator.
·
Only SW (=software) update server shows S (=success), all other tests show something else
(F, E, or N)
: Only port 80 is available to the Lisa, all other ports are closed. Check the settings in the
firewall, see Ports used by Lisa devices . If Device portal is used to manage the Lisa, replace 'Device
portal on port 9999 (old platform)' in the general settings for 'Device portal' to use port 80 for all
services.
·
Config server and SW (=software) update server show S (=success), but Monitoring server
shows F (=failure)
: The Lisa uses port 4444 for the monitoring server, but that port is closed. Check
the settings in the firewall, see Ports used by Lisa devices . If Device portal is used to manage the
Lisa, replace 'Device portal on port 9999 (old platform)' in the general settings for 'Device portal' to
use port 80 for all services.
·
Config server shows N (=not applicable) : The Lisa is configured to use a fixed configuration and
will not apply changes from the configuration server (e.g., Device portal or Streamit's Audio
Distribution Platform)