StorageTek SL8500, User Manual

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14 Troubleshooting
Basic Troubleshooting .......................................................................................................................... 14-1
Running a Library Self-Test ................................................................................................................ 14-2
Running a Device Self-Test ................................................................................................................. 14-3
Diagnosing Robotic Issues .................................................................................................................. 14-4
Defining a Diagnostic Move .......................................................................................................... 14-4
Starting a Diagnostic Move............................................................................................................ 14-5
Saving a Diagnostic Move.............................................................................................................. 14-5
Monitoring and Controlling Open Diagnostic Moves............................................................... 14-6
Determining the Status of a Controller Card ................................................................................... 14-6
Clearing Library Status Alerts ............................................................................................................ 14-6
Initiating a Manual RE Switch Using SLC ....................................................................................... 14-7
Calibrating the Touch Screen ............................................................................................................. 14-7
Re-calibrating the Local Operator Panel...................................................................................... 14-7
Resetting the Local Operator Panel to Factory Settings ............................................................ 14-8
Troubleshooting Host Connectivity .................................................................................................. 14-8
15 Servicing the Library
Turning Off the Library ....................................................................................................................... 15-1
Turning On the Library ........................................................................................................................ 15-1
Entering the Library without the Service Safety Door in Place ................................................... 15-2
Safety Precautions when Entering the Library ........................................................................... 15-2
Using the Emergency Robotics Stop Switch .................................................................................... 15-2
Manually Mounting or Dismounting a Cartridge .......................................................................... 15-3
Operating the Service Safety Door .................................................................................................... 15-3
A Software and Hardware Requirements for Library Features
B Command Line Interface Reference
audit ........................................................................................................................................................... B-1
capCommand ............................................................................................................................................ B-3
cleaning ..................................................................................................................................................... B-3
config ......................................................................................................................................................... B-6
date ............................................................................................................................................................. B-7
drive ........................................................................................................................................................... B-7
hwActivation ............................................................................................................................................ B-8
mediaValidation ...................................................................................................................................... B-9
network ...................................................................................................................................................... B-9
partition ................................................................................................................................................... B-11
reControl ................................................................................................................................................. B-12
snmp ......................................................................................................................................................... B-12
ssh ............................................................................................................................................................. B-12
time ........................................................................................................................................................... B-12
traceRoute ............................................................................................................................................... B-13
version ..................................................................................................................................................... B-13
whereAmi ................................................................................................................................................ B-13