14
Troubleshooting
14-1
14
Troubleshooting
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Determining the Status of a Controller Card
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Clearing Library Status Alerts
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Initiating a Manual RE Switch Using SLC
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Troubleshooting Host Connectivity
See Also
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"Changing Online/Offline Status and Rebooting"
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"Generating Diagnostic Files for Oracle Support"
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Basic Troubleshooting
Before running diagnostic tests or contacting Oracle support, review the following
troubleshooting tips.
Service Required (amber) LED is constantly on
Use SLC to check the health of the library and the attached devices (drives, CAPs, and
robots). See
"Viewing Library and Device Information"
To perform a health check:
1.
Log in to the SLC.
2.
Access the System Detail module,
Tools > System Detail
.
3.
Check the navigation tree for the following indicators: Device Healthy or Device
Error
Additional checks:
1.
Check the Status (for example, online/offline) and Statistics (for example, uptime,
downtime, errors and warnings) tabs for more information on the health of the
library and devices.
Summary of Contents for SL8500
Page 1: ...1 StorageTek SL8500 User s Guide E20869 12 March 2017...
Page 12: ...xii...
Page 16: ...Installing Web launched SLC 1 4 StorageTek SL8500 User s Guide...
Page 32: ...Maximizing Library Performance when Partitioning 5 6 StorageTek SL8500 User s Guide...
Page 38: ...Guidelines for using CAPs 6 6 StorageTek SL8500 User s Guide...
Page 46: ...Maximizing Library Performance Though Cartridge Placement 8 6 StorageTek SL8500 User s Guide...
Page 62: ...Monitoring Library Events 12 6 StorageTek SL8500 User s Guide...
Page 66: ...Rebooting a Robot 13 4 StorageTek SL8500 User s Guide...
Page 80: ...A 2 StorageTek SL8500 User s Guide...
Page 94: ...whereAmi B 14 StorageTek SL8500 User s Guide...
Page 108: ...Firmware Upgrades with RE D 4 StorageTek SL8500 User s Guide...
Page 138: ...World Wide Name Glossary 10...