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112

RoomWizard

 

| SYSTEM MANAGER MANUAL 

113

LOTUS DOMINO |

 

RoomWizard

REPORTING TOOL ERROR MESSAGES

Front Panel Availability 

Error messages about front panel availability are related to the 
“Adjust,” “End,” and “Use Now” buttons on the RoomWizard touch 
screen. If you are not able to adjust meetings, end meetings early, 
or grab a room with the “Use Now” button, front panel operations 
are disabled. 

Upgrading RoomWizard 

An error message about RoomWizard firmware may appear when 
loading data into the reporting tool. If you see this type of error, 
upgrade the firmware on all RoomWizards. See “Upgrade Firmware” 
on page 32.

In the USA and Canada, contact Steelcase USA Technical Support:

• 

Phone:

   1.800.334.4922 (24-hour support Monday through Friday)

• 

Email:

  [email protected]

• 

URL:

 

www.steelcase.com

Outside North America, contact Steelcase Europe/Asia Technical Support:

• 

Phone:

   +33 3 88 13 36 36 (Support available in English, French,  

   

German, and Spanish, Monday through Friday, 7:00 to    

   

19:00 US Central Standard Time.)

• 

Fax:

  

+32 (0)89 32 31 31

• 

Email:

  [email protected]

• 

URL: 

www.steelcase.com

TECHNICAL SUPPORT

Summary of Contents for RoomWizard II Lotus Domino

Page 1: ...SYSTEM MANAGER MANUAL RoomWizard II Scheduling System Lotus Domino...

Page 2: ...WIZARD TO STAFF 73 HOW TO USE A ROOMWIZARD 73 RoomWizard information sharing 74 Interacting with a RoomWizard 80 Cleaning the touch screen Continued on next page Information in this document is subjec...

Page 3: ...vices with low power ZigBee radio equipped models RoomWizard web pages simplify administration and integrate with your corporate calendar system Group RoomWizards to simplify configuration and dramati...

Page 4: ...ming meetings and system function reports To configure a RoomWizard for SMTP access add the SMTP server address to the RoomWizard s setup pages See RoomWizard Settings on page 53 ABOUT THIS MANUAL Roo...

Page 5: ...tically SMTP support to send emails LDAP support allows users with access privileges to access the corporate email database when entering meeting attendees in the Reservations form LDAP If your RoomWi...

Page 6: ...es Creating groups of RoomWizards enables these specific functions System managers can simultaneously apply configuration options to each RoomWizard in a group System managers can configure groups str...

Page 7: ...n page 53 that each RoomWizard has a unique IP address and optional hostname Almost all using RoomWizard s build in web pages WHAT YOU LL NEED BEFORE STARTING At least one RoomWizard installed and con...

Page 8: ...sword 79201 this password is case sensitive You can change the default system manager password at any time See RoomWizard Settings on page 53 3 4 Make a note of the MAC address that appears on the Net...

Page 9: ...domain name or the RoomWizard will reject the DHCP settings If the RoomWizard rejects the DHCP settings it will adopt a default static address You can use this default or another static address to ac...

Page 10: ...s box Enter the information in the remaining fields manually IP Address displays the IP address that you or DHCP assigned from the RoomWizard touch screen You can start using DHCP or assign a new stat...

Page 11: ...it here manually if Use DHCP to get these is not selected Enter the address of the local DNS server It is determined automatically through DHCP or you may assign it here manually if Use DHCP to get t...

Page 12: ...mWizard using an SSH Telnet client 2 Go to cd data websign httpport conf on the RoomWizard 3 Specify the port number on which you want RoomWizard to run 4 Save the file and exit 5 Reboot the RoomWizar...

Page 13: ...zard as Out of Sync Before creating a group make sure each RoomWizard you want to add to the group is available on the network 1 Browse to the IP address of any RoomWizard you want to include in the g...

Page 14: ...ded after it is configured As you enter or change group members the gateway RoomWizard will report that each new member of the group is Out of Sync This happens because each newly added RoomWizard doe...

Page 15: ...uld also be a CNAME or alias to a specific RoomWizard 2 Go to the Setup Group Name page of any RoomWizard in the group This RoomWizard will become the host RoomWizard for this group 3 Enter the name f...

Page 16: ...choose one RoomWizard in the group to act as the host for the GroupView page The host RoomWizard must be active on the network at all times to provide access to the group To configure the RoomWizard...

Page 17: ...e was successful 5 Click Continue to exit the confirmation page RE SYNCING GROUP MEMBERSHIPS Every member of a RoomWizard group must have an identical list of group members If there is any discrepancy...

Page 18: ...any reservation or configuration information UPGRADE FIRMWARE Firmware upgrades are available for download from www steelcase com roomwizard Before beginning the firmware upgrade process determine how...

Page 19: ...Lotus Domino system and the RoomWizard outside each meeting room Any adjustments to existing reservations that are made using the RoomWizard touch screen show up on the room s calendar in Lotus Domino...

Page 20: ...files Implement the RoomWizard Domino Synchronization Software by signing the agent with one of these IDs An alternate approach is to create an ID for the RoomWizard Domino Synchronization Software gr...

Page 21: ...1 Locate the RoomWizard Domino Synchronization Software in Domino Administrator Right click Sign Active Users ID All Design documents Uncheck update existing signatures only faster as this is the onl...

Page 22: ...Documents option from each ACL entry because the RoomWizard Domino Synchronization Software database contains a configuration document that should not to be deleted Close the dialog window to save ch...

Page 23: ...er document if the synchronization software resource names and busy and mail databases are not on the same server The ID that signed the RWConnector nsf must have ACL rights for each of these database...

Page 24: ...cess account and the mailbox ID and password for the room it synchronizes with The URL of the synchronization software and the user ID and password of the access account can be the same for a group of...

Page 25: ...he server in place of the FQDN 9 Enter the Username and Password for access to the server pages if necessary 10 Set the Poll Interval The default value of 60 seconds is recommended 11 Select No for Ro...

Page 26: ...to query the LDAP task for email addresses Enter the information for the person responsible for administration in the Email addresses field Alerts and RoomWizard errors will be sent to this address 12...

Page 27: ...erver document Security Trusted Servers on both servers Are the location name server and organization entered correctly into the synchronization software document Are the servers accessible across the...

Page 28: ...delivery RoomWizard can automatically adjust its clock for daylight savings time and synchronize its clock with the NTP server When the date or time is changed the RoomWizard automatically reboots NOT...

Page 29: ...ice Front Panel enables you to restrict the hours during which the RoomWizard LCD is backlit to set the display brightness to disable Adjust End and Use Now buttons to enable the Start button to contr...

Page 30: ...tures of the room The information you add here appears on the RoomWizard touch screen when users press the Details button Enter the number of people the room can accommodate and any other facilities t...

Page 31: ...page displays Unavailable There is no limit to the number of whiteboards you can add to one RoomWizard Room Picture enables you to add a link to a photo or other graphic that appears on this RoomWizar...

Page 32: ...enables you to provide classic mode users with the ability to request up to three services such as catering audio visual and room preparation You can set up services once and apply it to other RoomWiz...

Page 33: ...umber before requesting the service 7 Enter the email address associated with the service This email recipient is notified when the service is requested and whenever the reservation changes 8 Choose T...

Page 34: ...for example 10 Click Save on THIS Wizard or Save on ALL Wizards 9 Enter the service menu This is the form users see when reserving a room A text based form requesting catering services could look lik...

Page 35: ...data They request it from each other on a real time basis This keeps the RoomWizard federation mechanism simple and very reliable Room reservations are also held on the server for the corporate calend...

Page 36: ...ess to determine whether the device can be reached on the network 3 Check the network configuration by pressing and holding the About button on the front panel for about five seconds If the configurat...

Page 37: ...s inconsistent among the RoomWizards in the group The rooms you see in the GroupView page depend on which RoomWizard is serving up the GroupView page which RoomWizard is the virtual host If a particul...

Page 38: ...ouch screen also includes the Adjust button and the End button If your system manager has enabled it you may also see a Start button at the start of your meeting or a Start Early button if the room is...

Page 39: ...TE These buttons may not appear on all systems A RoomWizard also indicates a room s availability quickly even from a distance If a room is in use the RoomWizard LED status lights are red Green indicat...

Page 40: ...rvation is abandoned and the room becomes available for others to use If you miss your meeting start time and still need to use the room press the red block on the timeline associated with the abandon...

Page 41: ...e Passwords for Meetings on page 97 NOTE The Start End and Adjust buttons may not appear on all systems MAKING AN IMPROMPTU RESERVATION You can claim an available room for immediate use from the RoomW...

Page 42: ...timeline To claim an available room for immediate use 1 Press Use Now on the RoomWizard touch screen 2 Enter the reservation end time by pressing the or buttons to adjust the default end time 3 Press...

Page 43: ...ays Today is if today s date is displayed or Go to today if another date is displayed Click Go to today to return to today s date OTHER GROUPS OF ROOMWIZARDS Your system manager may create groups of R...

Page 44: ...om go to the RoomWizard link or URL provided by your system manager To choose from among a group of rooms go to the Reservation page for the group of RoomWizards using the link or URL provided by your...

Page 45: ...our installation Depending on the options implemented in your location you can Request services such as catering or audio visual support Protect your reservation with a password Email invitations and...

Page 46: ...your company email database you can type a partial name or email address and RoomWizard will complete and validate the address when you click Check Names click Add or save the reservation RoomWizard a...

Page 47: ...is not integrated with your company email database enter each person s full name or complete email address CHECK NAMES If RoomWizard is integrated with your company email database the Check Names butt...

Page 48: ...mail database plus a separate list of the participants that are already in the invited people list If there is more than match for a name or email address a dialog will list the possible matches Selec...

Page 49: ...If a meeting room is reserved but not being used RoomWizard can email the Host and Invited people a link to the reservation web page where they can view the reservation details To have RoomWizard auto...

Page 50: ...er NOTE A room is not reserved until you click the Save button If another person saves a reservation while you are in the process of completing a reservation form RoomWizard displays a reservation con...

Page 51: ...oom reservation RoomWizard emails your request s to the service provider s If you change your reservation date location or time or cancel your meeting the service provider s are notified During your r...

Page 52: ...groups of rooms that you would normally access via the drop down list that appears beneath the menu To search in other groups use the drop down list to access that group of rooms then repeat the your...

Page 53: ...est and latest dates that are acceptable A room that holds at least or at most a certain number of people capacity Keywords about a room s location Facilities available in the room For example you can...

Page 54: ...d room usage and allows the system manager to determine whether a room was originally reserved RoomWizard provides statistics and trends on how meeting rooms are actually used You can obtain a comma d...

Page 55: ...eport from all rooms in the group click Export from ALL Wizards 3 In the File Download window choose Save this file to disk and save the file to a desired location NOTE The Export file for reporting o...

Page 56: ...the number of RoomWizards represented in the usage file s Graph Options Advance Reservations vs Impromptu Meetings shows the number of hours a room was occupied by a meeting that had been scheduled i...

Page 57: ...list of meetings including only host purpose and start and end times You can also choose to export reservation data for the previous year the current calendar year and the next calendar year To export...

Page 58: ...are may appear when loading data into the reporting tool If you see this type of error upgrade the firmware on all RoomWizards See Upgrade Firmware on page 32 In the USA and Canada contact Steelcase U...

Page 59: ...e of shipment except as noted below Steelcase will repair or replace at its option any RoomWizard product or part thereof which fails as a result of such a defect during the warranty period This warra...

Page 60: ...e in the original packaging of the replacement unit prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment The defective unit will not be returned to you...

Page 61: ...53 R Rebooting 7 Recurring meetings 99 Reporting tool 105 Reporting tool errors 112 Reports automatic usage 111 create 105 107 download usage 106 exporting data 110 graphing options 108 109 Reservatio...

Page 62: ...port 113 Telephone 96 Timeline 83 Time zone 53 Troubleshooting 51 69 U Upgrades firmware 32 Usage 61 Use now 73 83 User defined text fields 97 V Virtual host for groups 26 Virtual host name 26 27 28 V...

Page 63: ...er ceci et d autres Quickstart Guides Besuchen Sie www steelcase com roomwizard f r weitere Quickstart Guides Entre en www steelcase com roomwizard para descargar esta y otras Quickstart Guides www st...

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