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www.starwincom.com 

 

Tel: +8629-88664381, E-mail: [email protected]

 

8

 

Troubleshooting and Maintenance 

9.1 Troubleshooting

 

Item

 

Problem and Indication

 

Corrective Action

 

01

 

Display does not work 

Verify the power connection 

02

 

Antenna does not work 

Press the “POWER ON/OFF” button 
Or reconnect the power 

03

 

No GNSS signals acquisition 

Verify the terminal is under the open sky/has 
an unobstructed view.   
Reboot 

04

 

Terminal can not lock the satellite 

Check whether the antenna's approximate 
orientation is correct, Terminal 
configuration parameters, and Modem 
configuration parameters are correct 

05

 

Terminal aligns to another satellite 

Verify the satellite data entered via the 
‘App’ for Terminal Control 

06

 

Display switches off after the 

completion of alignment 

Press down the “Icon” button (On the 
screen) for 3 seconds to activate the screen 

07

 

The display indicates the terminal 

is in normal operational state but 

there is no data transfer 

Verify that LAN or Wi-Fi are properly 
connected 

08

 

Low signal quality 

The elevation and azimuth angle of the 
antenna body are adjusted by adjusting the 
elevation and azimuth knobs, and the 
antenna polarization angle is adjusted by 
rotating the antenna body in the polarization 
direction 

 

9.2 Maintenance 

The FL30P-M uSat Terminal parameters and performance can remain stable and provide normal operation for at 
least 10 years under a regular maintenance schedule. The periodical maintenance work includes: 

1. 

Antenna  system  -  it  is  highly  recommended  that  a  comprehensive  examination  of  the  entire  system  is 

completed, periodically, along with a thorough check of all the adjustment mechanisms. 

2.

 

Antenna mechanisms – it is recommended that a daily check is made of the adjustment mechanisms and any 

necessary lubricant is added, to prevent wear of the worms and gears. 

3. 

Visual  verification  of  terminal  protective  casing  surface  damages.  If  there  is  a  damage,  the  special  spray 

(NOT included in the standard system configuration) should be applied.   

4. 

Check that all the screw fastenings are tight. 

5. 

Close check of the antenna to look for any damage or cracks. 

6. 

Regular  cleaning  of  the  terminal  and  antenna  radome  surfaces.  Remove  all  dust,  dirt,  condensed  salt  and 

other contamination that may harm the signal quality and the terminal’s performance. 

Summary of Contents for FL30F-M

Page 1: ...1 E mail tech starwincom com Starwin uSat Fixed Manual Terminal User Manual Name Flat Panel Integrated Satellite Communication Terminal Model Number FL30F M FL30F M uSat Flat Terminal Make Satellite S...

Page 2: ...anual or equipment supplied with it Warranties and Disclaimers All China Starwin Science Technology Co Ltd China Starwin products purchased from China Starwin or through any of its authorized by China...

Page 3: ...ICATIONS REPRESENTING A SIMILAR DEGREE OF POTENTIAL HAZARD CHINA STARWIN SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR HIGH RISK ACTIVITIES b PURCHASER S SOLE REMEDY FOR BREACH...

Page 4: ...must accept any interference received including interference that may cause undesired operation Safety Considerations For the following safety considerations Instrument means the uSat Flat Terminal u...

Page 5: ...The software may be used or copied only in accordance with the terms of that license Information in this document is subject to change without prior notice Corporate and individual names and data used...

Page 6: ...rth station system for communication in Ku band The satellite parameters shall be selected only according to the specific user conditions required The China Starwin uSat Terminal User Manual provides...

Page 7: ...safety alert messages DANGER Indicates a potentially hazardous situation which if not avoided will result in death or serious injury WARNING Indicates a potentially hazardous situation which if not av...

Page 8: ...RMINAL 5 4 DESCRIPTION OF FIXED TERMINAL 6 4 1 TERMINAL STRUCTURE DIAGRAM 6 4 2 TERMINAL INSTALLATION METHODS 7 4 3 TERMINAL WIRELESS ACCESS DETAILS 9 5 TERMINAL INSTALLATION INITIALIZATION AND ALIGNM...

Page 9: ...d from the traditional Parabolic form with a simpler appearance and structure and more convenient for transportation and operation Fl30F M fixed integrated satellite broadband terminal can be flexibly...

Page 10: ...5 With AC Adapter Typical Satellite Modem Select small size Modems according to customer requirements such as IQ200 UHP210 220 etc Typical BUC 16W Power Consumption 16W BUC 150W Mechanical Performanc...

Page 11: ...3 www starwincom com Tel 8629 88664381 E mail tech starwincom com Access number 30 Coverage Unobstructed 50 100m Bluetooth Device V4 2 GNSS Device Supports GPS BeiDou 2...

Page 12: ...asic configuration can be designed according to user requirements 3 1 Unpacking and Inspection When you receive the system containers unpack and inspect the components and hardware to ensure that all...

Page 13: ...l Configuration of uSat Terminal Item Photo Part Name Quantity Remarks 01 uSat Ku band Fixed Flat Terminal 1 Standard 02 Bracket 1 Standard 03 Screw 1 Standard 04 Network Cable 10m CAT5 with two RJ 45...

Page 14: ...8629 88664381 E mail tech starwincom com 4 Description of Fixed Terminal 4 1 Terminal Structure Diagram The dimension drawing of the uSat Flat Terminal Unit mm as shown in Figure 4 1 Figure 4 1 Outli...

Page 15: ...ty 1 Prevailing torque type hexagon nuts with flange with non metallic insert M6 4 2 Expansion Bolt 4 3 Wall 1 4 Bracket Assembly 1 5 Terminal Assembly 1 Figure 4 2 Wall Mount Item Description Quantit...

Page 16: ...insert M6 4 3 Bracket Assembly Cross bar 1 4 Bracket Assembly Elevation Bracket 1 5 Bracket Assembly Polarization Bracket 1 6 Prevailing torque type hexagon nuts with flange with non metallic insert M...

Page 17: ...facturer safety precautions for all safety and other equipment used Perform as many procedures as possible on the ground 3 Do not work in high wind or rain or if a storm lightning or other adverse wea...

Page 18: ...on and Alignment 5 1 Terminal Installation 1 Fix the bracket on the Terminal firstly and do not tighten the screws as shown in Figure 5 1 Figure 5 1 Fix the bracket on the Terminal 2 The bracket is fi...

Page 19: ...nstallation completion 3 Connect the power cable to the power debugging interface of the Fixed Terminal The power requirement is 100 240VAC 50 60Hz as shown in Figure 5 3 Figure 5 3 Power Switch Power...

Page 20: ...first three items are main power supply detection general power supply LNB power supply and BUC power supply As shown in Figure 5 7 the power quantity is displayed when the self test passes it will be...

Page 21: ...of Latitude Figure 5 7 GNSS signals acquisition Figure 5 8 GNSS Signal Acquisition Successful Figure 5 9 GNSS Signal Acquisition Failure 4 Currently selected satellite information including satellite...

Page 22: ...3 Version Information NOTICE 1 When the Terminal is used for the initial time the App for Terminal Control should be used first to set up the satellite related parameters Please see the operational in...

Page 23: ...15 www starwincom com Tel 8629 88664381 E mail tech starwincom com 5 When the Terminal is ready to align with the satellite as shown in Figure 5 14 Figure 5 14 The Prompt of Alignment...

Page 24: ...t Press the elevation coarse adjustment button with the right middle finger press the handle with the index finger and lift the panel upward with the left hand that is release the fixed lock between t...

Page 25: ...ensure that the elevation angle remains unchanged as far as possible until the signal quality appears that is to say to find the approximate position of the satellite Figure 5 18 Azimuth Adjustment 5...

Page 26: ...Prompt for Satellite Completion NOTICE Rotate the adjustment knobs slowly during the antenna pointing 6 After use press the power On Off button again and the OLED display will display the prompt info...

Page 27: ...n interface or switch in each sub interface of the main interface and press and hold the sub key can switch from the main interface to the sub interface or switch in each sub interface of the sub inte...

Page 28: ...ity Prompt 4 BUC Control Press and hold the sub key to enter the sub interface If it is not in the BUC control interface continue to press the sub key to switch to the BUC control interface At the sam...

Page 29: ...key to enter the sub interface If it is not in the beam switching interface continue to press the sub key to switch to the beam switching interface At the same time press and hold the main and sub key...

Page 30: ...eive signal quality indication is shown on Figure 6 3 Figure 6 3 Signal Quality Indication NOTICE If necessary perform additional alignment to get better signal quality values Indication PWS Tx Rx STA...

Page 31: ...roid App from website http www starwincom com Support iOS App searches steerwin in Apple store for download When APP prompts you to get location permissions give APP location permission 1 Choose the l...

Page 32: ...h for new Bluetooth devices uSATxxxx xxxx is numbers then click the Bluetooth device name you want to connect at this point the APP needs to be authorized by the Terminal as shown in Figure 7 6 when t...

Page 33: ...try as shown in Figure 7 9 Figure 7 9 Figure 7 10 Figure 7 11 5 After the authorization is successful select the device that needs to be connected in the list and click NEXT as shown in Figure 7 8 6 S...

Page 34: ...ection list satellite selection list polarization selection list beacon frequency input box DVB mode as shown in Figure 7 13 DVB mode and location parameters after set up the satellite searching param...

Page 35: ...enter Satellite management in turn APP has built in the frequently used satellite If there are target satellite you just check the circle front the satellite as shown in Figure 7 18 If there are not t...

Page 36: ...28 www starwincom com Tel 8629 88664381 E mail tech starwincom com Figure 7 17 Figure 7 18 Figure 7 19 Figure 7 20 Figure 7 21 Figure 7 22...

Page 37: ...e of the antenna body are adjusted by adjusting the elevation and azimuth knobs and the antenna polarization angle is adjusted by rotating the antenna body in the polarization direction 9 2 Maintenanc...

Page 38: ...erations Center 8811 Trigg Loop Las Cruces NM 88007 P 1 888 4 X2NSAT F 1 707 664 5701 Emergency Support P 1 707 664 5119 10 Production Spec Statement There are no restrictions of use in Member States...

Page 39: ...ncy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a...

Page 40: ...rument transmits radio energy during normal operation To avoid possible harmful exposure to this energy do not stand or work for extended periods of time in front of its antenna The long term characte...

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