St George Mobile GPRS EFTPOS, Operating Manual

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HyPERCOM MOBILE GPRS MERCHAnT OPERATInG GUIDE – GLOSSARy OF COMMOn TERMS
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11.0 Glossary Of Common Terms.
CCV Number
(Card Check
Value) An additional security feature used in transactions where the card number
is entered manually, for example when the cardholder is not present
(MOTO or ECOM).
Charge Card American Express (AMEX), Diners Club or Japanese Credit Bureau (JCB).
Credit Card MasterCard or Visa.
Debit (EFTPOS)
Card A card that gives the customer access to a cheque account or savings
account. The customer must be present when accessing these account
types. Details cannot be hand-keyed into an EFTPOS terminal.
Electronic Fall Back
(EFB) The ability to continue performing transactions on the terminal when
communication with the host has been lost.
GSM/GPRS The wireless communications network used to connect a mobile EFTPOS
terminal.
Manual Fall Back The use of a manual ‘click clack’ imprinter as a back-up, when an electronic
terminal is not working.
Merchant (ID)
Number An eight digit number used to identify your business and obtain an
authorisation code for credit card transactions. This number is unique
to your business, and can be found on any of the following:
• A receipt from your terminal
• your merchant statement
• The metal plate on your manual imprinter
Multi Merchant One of a number of merchants who have individual merchant agreements
with the Bank and transact business through one shared terminal.
ROC Number The ‘Record of Charge’ number found on your terminal receipt.
Terminal (ID)
Number An eight digit number that identifies your EFTPOS terminal. The Terminal
ID can be found on any transaction receipt or report printed from your
terminal.