St George Mobile GPRS EFTPOS, Operating Manual

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HyPERCOM MOBILE GPRS MERCHAnT OPERATInG GUIDE – PROCEDURES
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4.0 Procedures.
4.1 Inserting a Chip Card.
When your terminal is enabled for chip card acceptance, chip cards are inserted into the
terminal and left there for the duration of the transaction.
The chip card reader is located at the bottom of the terminal below the keypad.
XX/XX
XXXX XXXX XX
XXXX XXXXX
XXXX XXX
X
Chip Card
Reader
Chip Card
1. Check the terminal is displaying the message InSERT/SWIPE CARD.
2. Hold the card face-up with the chip towards the terminal.
3. Insert the card as far as it will go into the reader and continue processing the
transaction.
4. Leave the card in the terminal until prompted to remove it.
5. If a chip card is swiped in error, the terminal will display the message CHIP CARD
PLEASE InSERT CARD.
6. If a chip card is faulty or cannot be read, the terminal will display the message CARD
READ ERROR PLEASE REMOVE CARD. Retry inserting the card. If the chip card still
cannot be read, the terminal may display the message SWIPE CUSTOMER CARD. If
this occurs, swipe the card.