St George Mobile GPRS EFTPOS, Operating Manual

Page: 43 / 96

HyPERCOM MOBILE GPRS MERCHAnT OPERATInG GUIDE – TRAnSACTIOn PROCEDURES
41
5.7 How to Process a Mail/Telephone Order/e-Commerce Transaction.
Transactions initiated by mail or telephone are known as MOTO (Mail Order or Telephone
Order) transactions. ECOM (Electronic Commerce) transactions are those initiated over
the Internet.
MOTO and ECOM transactions can be processed on credit and charge cards only, as the
cardholder is not present.
For information on how to register as a MOTO or ECOM merchant, contact the EFTPOS
Helpdesk on 1300 650 977.
Note:
• Until registered as a MOTO/ECOM merchant you must not process MOTO or ECOM
transactions.
• An authorisation of a MOTO or ECOM transaction only establishes that the funds are
available in the cardholder’s account and that the card has not been reported lost
or stolen. It does not guarantee that the person whose name appears on the card
is making the purchase or that the purchase will not be subject to a chargeback.
• You will be liable for all chargebacks on MOTO/ECOM transactions.
You must retain all merchant receipts for at least eighteen months from the
transaction date.
TERMINAL DISPLAY PROCEDURE
DATE TIME
EnTER AMOUnT
Press FUnCTIOn.
MERCHAnT FUnCTIOn
EnTER FUnCTIOn
CLEAR
Key in 1 and press EnTER.
MOTO
EnTER MOTO AMOUnT
$0.00
CLEAR
Key in the purchase amount and press EnTER.
MOTO
EnTER CARD nUMBER
CLEAR
Key in the card number and press EnTER.