St George Mobile GPRS EFTPOS, Operating Manual

Page: 32 / 96

HyPERCOM MOBILE GPRS MERCHAnT OPERATInG GUIDE – TRAnSACTIOn PROCEDURES
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5.4 How to Void a Transaction.
The Void function can be carried out on credit or charge cards to reverse a transaction
that has not yet settled (where available).
Note:
• Debit card and pre-authorisation transactions cannot be voided.
TERMINAL DISPLAY PROCEDURE
DATE TIME
EnTER AMOUnT
Press FUnCTIOn.
MERCHAnT FUnCTIOn
EnTER FUnCTIOn
CLEAR
Key in 5 and press EnTER.
VOID
EnTER InV/ROC nO.
AnD PRESS EnTER
CLEAR
Key in the ROC (Record of Charge) number printed on
the receipt of the original transaction and press EnTER.
Enter Refund/Void Pswd
MERCHAnT nAME
CLEAR
Key in the void password and press EnTER.
VOID InV: xxxxxx
SEL
MERCHAnT nAME
DATE
TIME
CARD ACCOUnT
CARD nO.
SALE
AMOUnT
APPROVAL
The original transaction details will display.
Press EnTER to confirm details.