PCS 560 User Manual
5 Series/V3.2/0708/1
8
Basic Call Handling
PCS 560 User Manual
Alternatively,
4 To return to the original call and place the second call on hold, press the context
sensitive key beside the Switch icon.
5 Use the context sensitive key beside the Switch icon to toggle between the two
calls.
6 Finally, to connect the two calls (regardless of which call you are currently
connected to) replace your handset or press the Speaker button.
Alternatively,
6 To clear the call you are currently connected to and return to the other call press
the Recall button or wait for the other end to hang up.
Unannounced Transfer (Blind Transfer)
1 Place the call on hold by pressing the Recall button
2 Enter the number to be dialled (internal or external number).
3 Once the ringing tone is heard replace your handset or press the Speaker button.
You will no longer have control of the call.
Receiving a Transferred Call
When you have received a transferred call the route of the call can be viewed in the History
pane.
Press the context sensitive key beside the Notes icon
The History pane will display each User that has handled the call
together with the date and time of the call.
Parking a call
The Park facility allows calls to be put on hold in a system area so that the call can be picked
up from any other extension on the system. The PCS 560 provides four Park icons to access
Park slots 1, 2, 3 and 4. If a call is parked via one of these Park icons all users of a PCS 570,
