PCS 560 User Manual
5 Series/V3.2/0708/1
49
Voicemail
PCS 560 User Manual
Leave a message for a Department using the Contacts directory
You may wish to leave a message for Department but do not know the extension number.
You can search for the Department via the Contacts directory. (For further information on
using the Contact directory please refer to page 19.)
1 Press the Contacts button to access the Contacts directory
2 Use the Search facility to find the department required
3 Press the context sensitive key beside the Department name
4 The list of numbers stored for this Department will be displayed.
5 Press the context sensitive key beside the Voicemail icon and you be connected
directly to the Department’s voicemail. Leave a message when requested.
Transfer a call to a Department’s voicemail
1 Place the call on hold by pressing the Recall button
2 Dial the Department’s extension number either via the keypad or via a speed
dial
3 Once the call has been connected press the context sensitive key beside the
Leave Message icon
4 Replace your handset or press the Speaker button. You will no longer have
control of the call.
Transfer a call to a Department’s voicemail using the Contacts directory
You may wish to transfer a call directly to a Department’s voicemail which can be achieved via
the Contacts directory. (For further information on using the Contact directory please refer to
page 19.)
1 Place the call on hold by pressing the Recall button
2 Press the Contacts button
3 Use the Search facility to find the Department required
4 Press the context sensitive key beside the Department name.
