B - 8
Imaging plate unit
B. Installation and setup
PROBLEM
The IP-connection between the unit and the PC does
not work.
CAUSE / SOLUTION
i.
Check that the
Direct
connection method was
configured correctly. If all the setting are correct
but the connection still does not work, use the
IP
connection method.
ii. The unit has been configured to work with one PC
only and does not recognize any other PCs.
Reconfigure the system for multiple users.
PROBLEM
The unit is connected to the PC but cannot scan
images.
CAUSE / SOLUTION
i.
Reserve the unit and check that it is configured for
multiple users. If not reconfigure the system.
ii. If the
Dental imaging software
animation
(flashing yellow) appears it indicates that a patient
has not been selected for the scanned image(s).
Select a patient.
iii. If the
Insert
animation appears on the unit display
while inserting the IP but the unit does not insert
the IP into the unit nor start scanning, the reflective
sensor in the unit door is faulty (refer to the service
manual).
