6
Before Use >
Finding More about Your VAIO Computer
❑
Program help files
— May be included with the preinstalled software programs on your computer. You may be able to
access the help files from the help menu on a specific program.
3. Support Web Sites
❑
Sony online support web site
The Sony online support web site provides instant access to information on commonly encountered problems. Type a
description of the problem and the Knowledge Database searches for the corresponding solutions online.
❑
For customers in USA
http://esupport.sony.com/EN/VAIO/
❑
For customers in Canada
(English)
(French)
❑
For customers in Spanish-speaking Latin American countries or areas
http://esupport.sony.com/ES/VAIO/LA
❑
For customers in Brazil
http://esupport.sony.com/PT/VAIO/BR/
❑
Operating system online support web site
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
visit Microsoft customer support at
http://support.microsoft.com/directory/
.
4. Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers
on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information
readily available:
1
Your VAIO computer model
