Troubleshooting >
Built-in Camera
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If the problem persists, restart your computer.
Why is the video input from the built-in camera suspended for a few seconds?
The video input may be suspended for a few seconds if:
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a shortcut key with the
Fn
key is used.
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the CPU load increases.
This is normal and does not indicate a malfunction.
Why are captured images poor in quality?
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The images captured under the fluorescent light may show reflections of light.
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A dark portion in captured images may appear as a noise.
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The area on and around the built-in camera is dirty. Clean the area. See
Care and Maintenance Information
What should I do if captured images contain dropped frames and audio interruptions?
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The effect settings on your software application may cause dropped frames. See the help file included with your software
application for more information.
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There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
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This problem may occur while your computer is running on the power saving plan, which reduces the CPU performance.
See
to check the current power plan.
