Troubleshooting >
Optical Discs
!
Turning off your computer with the
Ctrl
+
Alt
+
Delete
keys may cause loss of unsaved data.
2
Remove the disc from the optical disc drive.
3
Check the disc for dirt or damage. If you need to clean the disc, see
Discs
for instructions.
❑
If you are playing a disc and cannot hear sound, do any of the following:
❑
The volume may have been turned off by the
Fn
+
F2
keys. Press them once again.
❑
The volume may have been minimized by the
Fn
+
F3
keys. Keep pressing the
Fn
+
F4
keys to turn up the volume loud
enough to hear sound.
❑
Right-click the volume
icon on the taskbar and click
Open Volume Mixer
to check the settings.
❑
Check the volume setting in the audio mixer.
❑
If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
❑
Make sure the correct driver software is installed. Follow these steps:
1
Click
Start
and
Control Panel
.
2
Click
System and Security
.
3
Click
System
.
4
Click
Device Manager
in the left pane.
The
Device Manager
window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver
software.
5
Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
6
Double-click your desired drive.
You can confirm the driver software by selecting the
Driver
tab, and clicking
Driver Details
.
