Troubleshooting >
Peripherals
Peripherals
What should I do if I cannot connect a USB device?
❑
If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an
AC outlet.
❑
Try using another USB port. The driver software could be installed to the specific port you used the first time you
connected the device.
❑
See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑
Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑
USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
Docking Station
What should I do if an error message appears when I disconnect the docking station from
my computer?
❑
When any device inserted or connected to the docking station is in use, you cannot disconnect the docking station from
your computer. Save unsaved data, exit applications that are using such devices, and then try again.
If the above does not work, shut down your computer and disconnect the docking station from the computer.
❑
When the battery pack is running out of power, you cannot disconnect the docking station from your computer. Charge
the battery pack or shut down the computer and then try again.
