Sony KDL-60R550A, Operating Instructions Manual

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Channels
Some channels are blank
• The channel is for scrambled/subscription service
only. Subscribe to a pay TV service.
• Channel is used only for data (no picture or sound).
• Contact the broadcaster for transmission details.
General
The TV turns off automatically (the TV enters
standby mode)
• Check if the “Sleep Timer” is activated (page 49).
• Check if the “Idle TV Standby” is activated
(page 51).
Some input sources cannot be selected
• Select “Video Labels” and select “Always” of the
input source (page 49).
The remote does not function
• Replace the batteries.
HDMI/MHL equipment does not appear on “BRAVIA
Sync Device List”
• Check that your equipment is compatible with
Control for HDMI.
Cannot select “Off” in “BRAVIA Sync Control”
• If you have connected any audio system that is
compatible with Control for HDMI, you cannot select
“Off” in this menu. To change the audio output to the
TV speaker, select “TV Speakers” in the “Speakers”
menu (page 42).
Lost password
• Select the “PIN Code” settings on the “Parental
Lock” settings, then enter the following master
password: 9999.
You could not connect Internet
• Check that the LAN cable or AC power cord of the
router/modem* has been connected properly.
* Your router/modem must be set in advance to
connect to the Internet. Contact your Internet service
provider for router/modem settings.
You do not have YouTube ID
• If you do not have a YouTube ID and password,
register them through the address below.
http://www.google.com/device
(You can also register a YouTube ID and password
from your PC.)
After registering your ID, you can use it immediately.
Small picture on Internet Video
• Use the color buttons to zoom in and out.
Certain Internet video content displays a loss of
detail, especially during fast-motion or dark scenes
• Video quality and picture size depend on
broadband speed and delivery by content
providers.
Good picture quality but no sound on the Internet
video content
• Quality depends on the original content provided by
the video content provider and your connection
bandwidth.
• Due to the nature of Internet video, not all videos will
contain sound.
You do not see many videos in the Internet Video
Guide
• Press OPTIONS and select categories to view more
content.
• Check the “Parental Lock” ratings on the TV; some
Internet content may be blocked based on the
rating.
Some photos, music, video files in the connected
USB device are not displayed
• Unsupported files may not be displayed.
• The accessible file or folder limit in a directory is
1,000. This limit includes non-supported files or just
folders. Files or folders are populated based on their
timestamps. Photo, music files or folders exceeding
the limit will not be displayed.
The TV surrounds become warm
• When the TV is used for an extended period, the TV
surrounds become warm. You may feel hot when
touching there by the hand.
TV does not output picture and/or sound from the
MHL device
• Disconnect the MHL cable, then reconnect it, or
power the MHL device off then on again and release
its lock.