82
GB
Troubleshooting
Check whether the
1
(standby) indicator is flashing in red or “PROTECT” appears in the front
panel display.
When
1
is flashing or “PROTECT” appears
The self-diagnosis function is activated.
1
Count how many times
1
(standby) flashes every two seconds and check if any LED lights blink or
any messages or letters/numbers appear in the front panel display.
For example, the indicator flashes three times, then there is a two second break, followed by another three flashes, etc.
2
Press
1
on the system to switch it off, disconnect the AC power cord (mains lead), and inform your
dealer or Sony service centre of how the indicator flashes (number of flashes), or any messages or
letters/numbers that appear in the front panel display.
When
1
is not flashing or “PROTECT” does not appear
1
Check the items in the tables below.
2
If the problem still persists, have your system serviced by qualified service personnel.
Note that if service personnel changes some parts during repair, these parts may be retained.
Power
Problem
Cause/Remedy
The power is not turned on
• Check that the AC power cord (mains lead) is connected securely.
Picture
Problem
Cause/Remedy
No picture (screen is dark) and
no sound
• Check the aerial connection.
• Connect the system to the AC power source (mains), and press
1
on the
system.
• If the
1
(standby) indicator lights up in red, press
"
/
1
.
No picture or no menu
information from equipment
connected to the scart
connector
• Check that the optional equipment is on and press
/
repeatedly until
the correct input symbol is displayed on the screen.
• Check the connection between the optional equipment and the system.
Distorted picture
• Check if any connected optional equipment is installed in front of the
system or beside the system. When installing optional equipment, leave
some space between the optional equipment and the system.
• When changing programmes or selecting Text, turn off any equipment
connected to the scart connector on the rear of the system.
Double images or ghosting
• Check aerial/cable connections.
• Check the aerial location and direction.
Only snow and noise appear
on the screen
• Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable life (three to five
years in normal use, one to two years at the seaside).
