If you will update the TV software by using a USB storage device, you should read the
cautions for update by USB storage device on the website.
For more about the support site, please see the Support Site page.
Related topics
Connecting to a Network
[105] Troubleshooting | Start here
If a full reset (restart) of the TV is required
If you have trouble such as the picture not displaying on the screen or the remote control
not working, try the following procedure.
Press and hold the power button on the remote control for about 5 seconds. The TV will
turn off and then restart automatically after a short time.
Your personal settings and data will not be lost after the TV restarts (it is the same as
unplugging the AC power cord (mains lead)).
[106] Troubleshooting | Start here
Frequently Asked Questions for Troubleshooting
For troubleshooting information, you can also refer to Frequently Asked Questions in our
support site.
[107] Troubleshooting
Picture (quality)/screen
Picture quality is not as good as viewed at the store.
Distorted picture.
The screen flickers.
No colour/Dark picture/Colour is not correct/Picture is too bright.
Help Guide
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