Headphone/Bluetooth audio device volume cannot be adjusted. [148]
You want to output sound from both the headphones/Bluetooth audio device and the
TV speakers. [149]
You are concerned about a delay between the picture and sound. [150]
Network (Internet/home)/apps [151]
The network name (SSID) of the wireless router to which you want to connect is not
displayed. [152]
Sometimes video streaming quality is poor. [153]
Wi-Fi connection is lost or intermittent. [154]
Certain Internet video content displays a loss of detail. [155]
Good picture quality but no sound on Internet video content. [156]
Apps are inaccessible. [157]
The TV cannot access the Internet when IPv6 is set. [158]
Your TV cannot connect to the server. [159]
A message appears stating that the TV cannot connect to your network. [160]
You can connect to the Internet, but not to Google services. [161]
Remote control/accessories [162]
The remote control does not operate. [163]
You cannot turn the Active 3D Glasses on. (3D models only) [164]
The LED indicator on the Active 3D Glasses blinks. (3D models only) [165]
Power [166]
The TV turns off automatically. [167]
The TV turns on automatically. [168]
After turning on the TV, it turns off immediately. [169]
After unplugging the TV and plugging it in again, the TV does not turn on even if you
press the power button on the remote control or the TV. [170]
Connected devices [171]
No picture from a connected device. [172]
You cannot select a connected device in the Home Menu. [173]
Certain programmes on digital sources display a loss of detail. [174]
Photo images or folders take time to display. [175]
You cannot find a connected BRAVIA Sync HDMI device. [176]
The EXT.BOX MENU button on the remote control does not work. [177]
You cannot turn off the set-top box (cable/satellite box) using the TV's remote control
Help Guide
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