Sometimes video streaming quality is poor.
Quality depends on the original video provided by the video content provider and your
connection bandwidth.
The wireless network connection quality varies depending on the distance or obstacles
(e.g., wall) between the TV and the wireless router, environmental interference, and the
quality of the wireless router. In this case, use a wired connection for the Internet, or try
the 5GHz band.
The 5GHz band may not be supported depending on your region/country. If the 5GHz
band is not supported, the TV can only connect to a wireless router using the 2.4GHz
band.
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to your network
[154] Troubleshooting | Network (Internet/home)/apps
Wi-Fi connection is lost or intermittent.
Check the installation location of the TV and wireless router. Signal condition may be
affected by the following :
Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.
There are floors or walls between the wireless router and TV.
If the problem persists even after checking the above, try using a wired LAN
connection.
Related topics
Using Wi-Fi to connect the TV to your network
[155] Troubleshooting | Network (Internet/home)/apps
Certain Internet video content displays a loss of
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