Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to your network
[158] Troubleshooting | Network (Internet/home)/apps
The TV cannot access the Internet when IPv6 is
set.
IPv6 may not be supported, in which case set IPv6 to off.
Press the HOME button, then select [Settings] — [Network] — [Advanced settings] — [IPv6
setup].
[159] Troubleshooting | Network (Internet/home)/apps
Your TV cannot connect to the server.
Check the LAN cable or wireless connection to your server and your TV.
Check if your network is properly configured on your TV.
Check your LAN cable/wireless connection or your server. The TV may have lost
connection with the server.
Perform [Server diagnostics] to check if your media server is properly communicating
with the TV. Press the HOME button, then select [Settings] — [Network] — [Home
network setup] — [Server diagnostics].
Related topics
Home network features
A message appears stating that the TV cannot connect to your network.
[160] Troubleshooting | Network (Internet/home)/apps
A message appears stating that the TV cannot
connect to your network.
Help Guide
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