61
Troubleshooting
To reset the cell phone
1
From standby select
Menu
}
Settings
}
the
General
tab
}
Master Reset
.
2
Select an option.
3
When instructions appear, select
Continue
.
No battery icon appears when I start
charging the cell phone
It may take up to 30 minutes before the
battery icon appears on the screen.
Some menu options appear in gray
A service is not activated or your
subscription does not support the
function.
I cannot charge the cell phone
or battery capacity is low
The charger is not properly
connected to the cell phone
or the battery connection is poor.
Remove the battery and clean the
connectors.
The battery is worn out and needs
to be replaced.
Make sure the battery is inserted
correctly
%
4 To insert SmartChip and
battery
.
The cell phone cannot be detected
by other users via Bluetooth™
technology.
You have not turned the Bluetooth™
function on. Make sure that the
Bluetooth™ function is on and
visibility is set to show phone
%
51 To receive an item
.
I cannot synchronize or transfer
data between my cell phone and
my computer, when using the USB
cable provided
The cell phone has not been properly
installed and detected on your computer.
The software has not been properly
installed on the computer.
Go to
www.sonyericsson.com/support
and download the
Synchronization
Getting started guide. The guide
contains installation instructions
and a troubleshooting guide, that
may assist you in solving the problem.
Error messages
Insert SmartChip.
There is no SmartChip in the cell
phone or you may have inserted
it incorrectly. Insert a SmartChip
%
4 To insert SmartChip and battery
.
If you select
Reset Device
, content such
as melodies and pictures that you have
downloaded, received or edited is also
deleted.
W580__UG_ATT_R1A_AE.book Page 61 Friday, June 22, 2007 5:18 PM
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