SonoSite MicroMaxx, Service Manual

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58 Chapter 6: Troubleshooting
DICOM
Table 6.3: DICOM Troubleshooting
Error Message Tiller Error Code Cause Troubleshooting
Socket
communication
failed TSOCKET_CONNECT_FAILURE Invalid network
configuration.
Wrong port
number.
Application is not
running.
Printer is offline. 1 Using Ping, verify that the
Printer/Archiver is connected.
If Ping fails:
a) Check the devices IP address
b) Check the MicroMaxx IP address, Subnet
mask, and Gateway IP address.
If Ping is OK:
2
Using Verify, check to see if device is
available.
If Verify fails:
a) Check the Printer/Archiver’s Port
configuration on the MicroMaxx.
b) Ensure that the Printer is online and the
Archiver’s application is running.
Archiver
transaction
failed TDICARCH_OPEN_FAILURE Wrong Capture
Type Selected Verify that the Archiver supports the
selected Capture Type setting. E.g. US
Image, SC Image or US-Ret Image.
Printer
transaction
failed TDICPRNT_OPEN_FAILURE Wrong Image
Setting Verify that the Printer supports the
selected Image settings. E.g. Color (RGB) or
Grayscale (Monochrome)
DICOM network
communication
failed TDNETWORK_OPEN_FAILURE Device does not
recognize
MicroMaxx, rejects
association Verify that MicroMaxx AE Title or IP address
has been correctly configured on the
Printer/Archiver.
Note: Some devices require that the Imaging
modality (MicroMaxx) be recognized in order
to accept images. This requires configuration
on the device.
Internal failure
detected TDNETWORK_READ_FAILURE Invalid DICOM
Attribute Check MicroMaxx Printer DICOM settings
for correctness (e.g. film size, format, etc.)