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© Soneco Oy.
V 23.7.2013
Staus: Contents schecked
Author: JR
end of the phone (e.g. by the hand) or with rising to a higher elevation within the
building or in the landscape.
Charging the battery is possible only at temperatures between 0 and 45 °C.
19. Data security, privacy, reliability and prevention of abuse.
The user of the device, the service provider and other numbers stored in the device
have certain powers to use the device and the telecommunications account (i.e.
credit) that rely on the device and its SIM remaining in the intended hands and use.
Exceptional situations are to be considered.
The device does neither store nor forward information about calls or messages. The
device stores and may forward information about network events that affect the
quality of service upon a request by text message from stored numbers, It is not
possible to re-program the device and put it in to use as re-programmed without
interaction by the user.
An authorized user (i.e. the stored phone numbers) may request the device to send
network data which allows detecting the location of the device within a radio cell, i.e.
normally within or less than a few kilometers. The device stores the events of
network losses, switching the device on or off and device's internal errors. In the
service this data can be read with date and time stamps.
The real time clock of the device becomes synchronized with the network time at
every programming message. The clock will be reset to certain old date if the battery
protection circuitry switches the voltage supply off due to deep depletion.
If an entry to the programming mode by the user has been prevented and the users
have lost the information for sending and acceptable PRG-command, the GSM
phone number of Soneco's service can command the device in to programming
mode and read the technical information. This number can not control the calls or
the messages nor can it be used as a calling number. Upon request, this feature can
be erased at the delivery.
The device has been designed so that it could not be disturbed or made non-
functional through the network and can not be accessed without authorization.
The abuse of the device or the telecommunications account can be prevented by
PIN and with setting appropriate service and/or service limitations.
20. Unrecognized fault situations
The device has been designed to operate in all known situations and to recover from
fault situation and indicate such to the user. In order to trace the fault situations, the
device maintains an event register (log book) about events relevant to service.
In the case of unrecognized errors, the device remains in error situation and shuts
itself down or goes to sudden shutdown. The cause for such may be
- wrong or faulty charging device
- wrongly set PIN code or prior effort with a wrong PIN
- SIM card contact error e.g. due to falling of the device, it being hit or poor insertion
of the SIM-card .
- empty battery or total loss of battery capacity
- entry of water, humidity or foreign objects inside the equipment case
