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Use
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English
Troubleshooting
■
SGA is not responding to remote control commands
●
The ON/OFF LED does not light up when energised.
Check the mains power.
Check the power supply cable.
Check the fuse.
●
The DANGER LED
remains on permanently.
This signal indicates a photocell defect.
Check the alignment of the photocells.
Check the photocells' power supply.
Check the presence of photocells in automatic mode.
●
The ON/OFF LED blinks slowly.
Power malfunction: Call the hotline.
Load too heavy: Too much wind or gate too heavy.
●
The ON/OFF LED blinks quickly.
Motor overheated: Wait for it to cool down.
Short-circuit at motor output/outputs: Call the hotline.
●
Motors M1 and M2 are not moving or are moving in the wrong direction.
Check the connections to the electronics.
Check the position of the motors' lock knob.
Check the extension lead between the two motors.
Check that the motors are correctly wired (in terminals A and B), invert them if
necessary (see page 21).
●
The remote control's range has been lowered.
Check the antenna wire.
Check the transmitter battery.
Environmental disturbance (such as electricity pylons or iron walls). Provide for
an outside antenna.
■
Other problems
For all other problems or requests for information about your SGA, you can call our Somfy
customer support technicians:
0113 391 3030 - Monday to Friday, 8:45 - 17:00.
■
Changing the battery
• Remove the clip from the remote control
and lift off the cover.
• Remove the battery with a screwdriver
and replace it (3V CR2430 or 3V CR2032).
Battery life is generally 2 years.
Used batteries are to be returned to the
distributor or discarded in a waste recep-
tion/sorting centre.
■
Using the remote control
If your vehicle has air conditioning and a metal-coated windscreen, aim the remote control at
the windscreen's black strip or through one of the untreated side windows.
■
Customising remote controls
The coloured clips provided enable the remote controls to be customised.
■
Unlocking/locking the motor
By putting the motors into the unlocked
position
, , the gate may be operated
manually in the event of a power outage.
3V
CR 2032
+
Always re-lock the motor as soon as
power is restored, before
telecontrolling the gate. The knob must
be in the locked position
.
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