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Appendix
19
If you have questions about SoftBank handsets or services, please call General Information.
For repairs, please call Customer Assistance.
Customer Service
SoftBank Customer Centers
From a SoftBank handset, dial toll free at
157
for General Information or
113
for Customer Assistance
SoftBank Global Call Center
From outside Japan, dial
+81-3-5351-3491
(Please take care to dial the correct number. International
charges will apply to this call.)
Call these numbers toll free from landlines.
Subscription Area
Service Center
Toll Free Number
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi,
Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama,
Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama,
Ishikawa, Fukui
General Information
0088-240-157
Customer Assistance
0088-240-113
Aichi, Gifu, Mie, Shizuoka
General Information
0088-241-157
Customer Assistance
0088-241-113
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
General Information
0088-242-157
Customer Assistance
0088-242-113
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane,
Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki,
Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa
General Information
0088-250-157
Customer Assistance
0088-250-113
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