TROUBLESHOOTING HANDLING
78
SOFAR 1100...3300TL-G3
ID
Name
Description
Solution
84
RemoteOff
The inverter was switched
off through the remote
control
The inverter logs ID84 in the event
of a remote switch-off. Check the
wiring of the remote control input
and output signal connection on
the communication board
85
UnderFreque
ncyDerating
The inverter has derated
itself due to a low grid
frequency
The inverter automatically reduces
the output power when the
frequency of the electrical grid is
too low. Ensure that the grid
frequency is within the permissible
range.
89
UnderFreqUp
Power
Underfrequency
Ensure that the grid frequency is
within the permissible range.
93
Lightning
protection
alarm
The overvoltage protection
has been triggered
Check whether the device is
damaged and contact the
technician for assistance.
94
Softwareversi
onisnotconsis
tent
The the control board and
communications board
software is not consistent
Contact the technical support
department in order to upgrade the
software.
95
Communicati
onboardEEPR
OMfault
The EEPROM of the
communications board is
faulty
ID95 ... ID96 are internal errors of
the inverter. Switch the DC switch
OFF, wait 5 minutes and then
switch the DC switch ON. Check
whether the error has been
rectified. If not, please contact the
technical support department.
96
RTCclockchip
anomaly
The RTC clock chip is
faulty
97
Invalid
Country
The country is invalid
Check the country setting and
correct if required.