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T
ROUBLESHOOTING
B-2
Cannot connect using
Secure Shell
• If you cannot connect using SSH, you may have exceeded
the maximum number of concurrent Telnet/SSH sessions
permitted. Try connecting again at a later time.
• Be sure the control parameters for the SSH server are
properly configured on the switch, and that the SSH client
software is properly configured on the management station.
• Be sure you have generated a public key on the switch, and
exported this key to the SSH client.
• Be sure you have set up an account on the switch for each
SSH user, including user name, authentication level, and
password.
• Be sure you have imported the client’s public key to the
switch (if public key authentication is used).
Cannot access
the on-board
configuration
program via a serial
port connection
• Be sure you have set the terminal emulator program to
VT100 compatible, 8 data bits, 1 stop bit, no parity, and the
baud rate set to any of the following (9600, 19200, 38400,
57600, 115200 bps).
• Check that the null-modem serial cable conforms to the
pin-out connections provided in the Installation Guide.
Forgot or lost the
password
• Contact your local distributor.
Table B-1 Troubleshooting Chart
(Continued)
Symptom
Action
Summary of Contents for 7824M/FSW - annexe 1
Page 2: ......
Page 24: ...TABLE OF CONTENTS xxiv ...
Page 28: ...TABLES xxviii ...
Page 32: ...FIGURES xxxii Figure 16 3 DNS Cache 16 7 ...
Page 34: ...GETTING STARTED ...
Page 46: ...SYSTEM DEFAULTS 1 12 ...
Page 62: ...SWITCH MANAGEMENT ...
Page 74: ...CONFIGURING THE SWITCH 3 12 ...
Page 112: ...BASIC MANAGEMENT TASKS 4 38 ...
Page 168: ...USER AUTHENTICATION 6 30 ...
Page 223: ...SHOWING PORT STATISTICS 9 33 Figure 9 12 Port Statistics ...
Page 230: ...ADDRESS TABLE SETTINGS 10 6 ...
Page 304: ...CLASS OF SERVICE 13 16 ...
Page 316: ...QUALITY OF SERVICE 14 12 ...
Page 338: ...MULTICAST FILTERING 15 22 ...
Page 346: ...DOMAIN NAME SERVICE 16 8 ...
Page 348: ...COMMAND LINE INTERFACE IP Interface Commands 35 1 ...
Page 362: ...OVERVIEW OF COMMAND LINE INTERFACE 17 14 ...
Page 494: ...USER AUTHENTICATION COMMANDS 21 48 ...
Page 514: ...CLIENT SECURITY COMMANDS 22 20 ...
Page 540: ...ACCESS CONTROL LIST COMMANDS 23 26 ...
Page 558: ...INTERFACE COMMANDS 24 18 ...
Page 576: ...MIRROR PORT COMMANDS 26 4 ...
Page 582: ...RATE LIMIT COMMANDS 27 6 ...
Page 616: ...SPANNING TREE COMMANDS 29 28 ...
Page 644: ...VLAN COMMANDS 30 28 ...
Page 664: ...CLASS OF SERVICE COMMANDS 31 20 ...
Page 678: ...QUALITY OF SERVICE COMMANDS 32 14 ...
Page 720: ...APPENDICES ...
Page 726: ...SOFTWARE SPECIFICATIONS A 6 ...
Page 730: ...TROUBLESHOOTING B 4 ...
Page 746: ...INDEX Index 6 ...
Page 747: ......