CHAPTER 5
TROUBLESHOOTING THE INTERACTIVE WHITEBOARD SYSTEM
49
smarttech.com/kb/170910
Retrieving your password
If you forget the projector’s password, you can retrieve it by accessing the projector service menu
directly from the projector or from the password settings menu on the projector’s web interface
(see
To retrieve the password from the service menu
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
2. Scroll to
Password Get
, and then press Enter on the remote control.
The password appears on the screen.
3. Write down the password.
4. Scroll to
Exit
, and then press Enter on the remote control to exit the projector service menu.
Resetting the projector
At some point during troubleshooting, you might need to reset all projector settings.
IMPORTANT
This action is irreversible.
To reset all projector settings
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
2. Scroll to
Factory Reset
, and then press Enter on the remote control.
3. Scroll to
Exit
, and then press Enter on the remote control to exit the projector service menu.
Transporting the interactive whiteboard system
Save the original interactive whiteboard system packaging so that it’s available if you need to
transport the interactive whiteboard system. When required, repack it with all of the original
packaging. This packaging was designed to provide optimal shock and vibration protection. If you
no longer have the original packaging, purchase the same packaging directly from your authorized
SMART reseller.
