CHAPTER 5
TROUBLESHOOTING THE INTERACTIVE WHITEBOARD SYSTEM
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Locating serial numbers
The SMART Board M600 interactive whiteboard serial number is located on the lower-right edge
of the frame, as well as on the back of the interactive whiteboard. For more information, see the
SMART Board M600 series interactive whiteboard user’s guide
).
The SMART U100 and U100w projector’s serial number is located in two places: one next to the
mirror cover and the other on the top of the projector.
For the locations of serial numbers on other components and accessories, see
.
Determining the interactive whiteboard system’s
status
Use the following table to determine the status of your interactive whiteboard system.
Projector Power
light
Projector Service
light
Pen tray Select
button status light
Projected image
Touch and pen
control
Status and related troubleshooting
Normal operating statuses
Solid green
Off
Solid white
Correct
Full control
The system is operating normally.
If image or sound issues occur, see
the remaining sections of this chapter
for troubleshooting information.
Flashing green
Off
Off
None
None
The system is starting up.
Solid amber
Off
Off
None
None
The system is in Standby mode.
