SMART Board M600i6, Configuration And User'S Manual

Page: 39 / 96

C H A P T E R 5
Troubleshooting your interactive whiteboard system
31
The SMART UF70 and UF70w projector's serial
number is located on the top of the projector.
For the locations of serial numbers on other
components and accessories, see
smarttech.com/support .
Determining your interactive whiteboard
system’s status
Use the following table to determine the status of your interactive whiteboard system.
Projector
Power light Projector
Service light
Pen tray Select
button status
light Projected
image Touch and
pen control Status and related
troubleshooting
Normal operating statuses
Solid green Off Solid white Correct Full control The system is operating normally.
If image or sound issues occur, see
the remaining sections of this
chapter for troubleshooting
information.
Flashing green Off Off None None The system is starting up.
Solid amber Off Off None None The system is in Standby mode.
Flashing amber Off Off None None The system is entering Standby
mode.
Solid green Off Solid amber N/A None The interactive whiteboard’s
controller module is ready to
receive a firmware update or is
applying a firmware update.
Error statuses
Solid green Off Solid white Incorrect Full control There’s an issue with the projected
image.
See Resolving image issues on
page 34.
Solid green Off Solid white Correct None There’s an issue with the
interactive whiteboard.
See Resolving operation issues on
the next page.
Solid green Off Flashing white Correct Touch only SMART Product Drivers isn’t
installed or isn’t running correctly on
the connected computer.