Trouble-Shooting Guide
Trouble-Shooting Guide
Problem
The display doesn’t come on &
there is no signal from the unit
The session is running but there is
no stimulation
The battery symbol is flashing and
the unit emits three beeps
The contractions are very weak
even when the intensity is high
The intensity stops increasing while
the sensation is still quite low
I am not getting many sessions
from a new set of batteries
E002/E003/E004 has appeared on
the display
Possible cause
The batteries are inserted
incorrectly
The batteries are dead
Low-quality batteries used
The unit has been paused
The batteries are low
The batteries are low
Low-quality batteries used
The pads are worn
Poor pad positioning
Pads not covering studs
Inadequate pressure on the pads
The batteries are low
Low-quality batteries used
Low-quality batteries used
Error message indicating a problem
with the unit
Solution
Reposition the batteries as
described on page 4
Replace the batteries
You should only use high-quality,
alkaline batteries with your
SLENDERTONE FLEX BT
unit
Press the On/off button briefly
Replace the batteries
Replace the batteries
You should only use high-quality,
alkaline batteries with your
SLENDERTONE FLEX BT
unit
Contact your local stockist for
replacement
SLENDERTONE
pads
See page 4 for the correct
positioning of the pads & shorts
Reposition the pads
Fasten the hook and loop more
tightly on the legs and front of the
shorts
Replace the batteries
You should only use high-quality,
alkaline batteries with your
SLENDERTONE FLEX BT
unit
You should only use high-quality,
alkaline batteries with your
SLENDERTONE FLEX BT
unit
See page
3
for further details
Problem
Unpleasant feeling beneath the
pads
The pad contact indicator symbol
(
) is flashing on the LCD *
Possible cause
The pads are worn
Pads not covering studs
Too many consecutive sessions
Poor pad contact with skin
Pads not covering metal stud
Pads are worn
Pads on wrong way around
Covers still on the pads
Poor pad contact with skin
Unit not fully in holder
Solution
Contact your local stockist for
replacement
SLENDERTONE
pads
Reposition the pads on the shorts
You should leave at least six
hours between sessions
Fasten the hook and loop more
tightly on the legs and front of the
shorts
Reposition the pads on the shorts
Contact your local stockist for
replacement
SLENDERTONE
pads
Ensure black surface of each pad
is facing you
Ensure covers are removed from
both sides of the pads
Fasten the hook and loop more
tightly on the legs and front of the
shorts
Push the unit into the holder until
it clicks into place
Pad contact indicator and left arrow appear on
your display.
This indicates one of two possible problems with
the pads on the left-hand side of the shorts.
1 The large pad is not covering the stud
properly or is not flat against your skin.
Pause your exercise, unfasten your shorts
and reposition the pad.
2 Neither of the small pads are covering their
studs properly or are not flat against your skin.
Pause your exercise, unfasten your shorts and
reposition both pads.
Pad contact indicator and right arrow appear
on your display.
See previous steps 1 and 2.
If both arrows appear with the pad contact
indicator.
1 See previous steps 1 and 2 on both legs.
2 The unit is not inserted fully into the holder.
Click it into position.
3 There is a problem with your
SLENDERTONE
FLEX BT
unit. Return it to
SLENDERTONE
or your local
stockist.
* The symbol always appears in conjunction with the left/right arrows:
Important:
If only one of the two small pads is curled-up or not covering the stud, the pad contact indicator will not flash.
In this case, see page 7, Question 1 for advice.
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Multi Flex BT IM 04/01/2006 10:36 Page 9
