SKYZER TECHNOLOGIES
PAGE 39 OF 81
INGENICO 5100 ANZ VERSION 4.8 OPERATING GUIDE
Version 1.1
5 OPERATION OF TERMINAL
5.1 MERCHANT LOGON
To initiate a Merchant logon, follow the steps below:
Step
Terminal Display
Description
1.0
SUPERVISOR
SUPERVISOR
SUPERVISOR
SUPERVISOR
XTRA INIT DUPL
XTRA INIT DUPL
XTRA INIT DUPL
XTRA INIT DUPL
Press
ENTER
key until
SUPERVISOR
menu is shown on the display
Press
SAV
key
to select
INIT
2.0
1 MERCHANT 1
1 MERCHANT 1
1 MERCHANT 1
1 MERCHANT 1
2 MERCHANT 2
2 MERCHANT 2
2 MERCHANT 2
2 MERCHANT 2
3 MERCHANT 3
3 MERCHANT 3
3 MERCHANT 3
3 MERCHANT 3
4 ALL MERCHANTS
4 ALL MERCHANTS
4 ALL MERCHANTS
4 ALL MERCHANTS
Only applicable with Multi-Merchant setup.
Use the scroll key
CHQ
or
SAV
or press the corresponding number on the terminal
to select the Merchant followed by
ENTER
.
NOTE:
To log on all merchants at once, select “
ALL MERCHANTS”
prompt
followed by the
ENTER
. If all eight merchants are activated, the terminal will not be
able to display “
ALL MERCHANTS”
prompt, each merchant will need to be logged
on individually.
3.0
P
P
P
PROCESSING NOW
ROCESSING NOW
ROCESSING NOW
ROCESSING NOW
PROCESSING NOW
will be displayed
4.0
ACCEPTED
ACCEPTED
ACCEPTED
ACCEPTED
ACCEPTED
will be displayed when the terminal has made the connectivity with ENZ
network.
NOTE:
When set up as a multi-merchant device, the terminal will first prompt for
the selection of the particular merchant. To logon all merchants at this time,
press the corresponding number key to select
ALL MERCHANTS
followed by
ENTER
.
5.1.1
Pending Reversal
Prior to removing a terminal from a merchant’s site, or reprogramming it with a
new merchant ID, it is important to perform a logon to ensure there are no
pending reversals stored on the terminal.
To clear any pending reversals stored on the terminal, simply initiate a
merchant logon.
Stored pending reversals must be cleared from the terminal in order that all
stored transaction data can be processed through the host.
Until stored pending reversals are cleared, it will not be possible to add new
merchant details or change existing details. However, the comms mode can
be changed to allow connectivity to ANZ network to logon and clear pending
reversal from the terminal.
